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Reviews of Wingate by Wyndham Bismarck

2.5 out of 5
Wingate by Wyndham Bismarck
1421 Skyline Blvd, Bismarck, ND

Reviews

7.6

Good

Rating 10 - Excellent. 397 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 102 out of 1000 reviews" "
Rating 2 - Terrible. 93 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Business traveler
One of the only rooms left in town Lots of dining options Walmart right across the street made for easy shopping Hair in the sink and shower Hot water was always out Not very many channels on TV
Stayed 3 nights in May 2024
Response from General Manager on 2024/5/17
Dear Lee,Thank you for taking a moment to let us know about your recent visit. It is nice to hear we could accommodate you on such short notice, and we are glad you enjoyed our hotel's excellent location. However, please accept our apologies for any cleaning or maintenance issues, and know we will look into this immediately. Your feedback is invaluable, and it would be our pleasure to have you stay with us again anytime!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

HazelAnn

Traveled with family
Easy access quiet
Stayed 1 night in May 2024
Response from General Manager on 2024/5/16
We're glad we could provide a quiet place for you to stay, and it's great that you had a terrific time with us overall at Wingate by Wyndham Bismarck. It was truly a pleasure having you here, and we'd be delighted to welcome you back anytime.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location and the property itself. The service level of the front desk employees was spotty. The were not overly friendly.
Stayed 3 nights in May 2024
Response from General Manager on 2024/5/15
Dear Tracy,Thank you for sharing your experience at Wingate by Wyndham Bismarck. We're glad you appreciated our location and the aesthetics of our property. However, it's disappointing to hear that our front desk team's service did not consistently meet your expectations. Rest assured, we are addressing this with our team to ensure our guests receive top-tier hospitality. We hope to welcome you back soon for an even better experience.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for families.
Stayed 1 night in Mar 2024
Response from General Manager on 2024/5/9
Dear Jessica,It was our pleasure to provide an unforgettable experience for you and the whole family. Should you return to the area, feel free to return to Wingate by Wyndham Bismarck for another terrific stay!Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 Excellent

Corey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and clean. Will stay again.
Stayed 2 nights in May 2024
Response from General Manager on 2024/5/9
Dear Corey,We enjoyed hosting you at Wingate by Wyndham Bismarck. It's terrific that our attentive team members and clean accommodations left such a tremendous impression on you! It would be our pleasure to welcome you back anytime.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area well maintained. Clean and comfortable
Stayed 1 night in May 2024
Response from General Manager on 2024/5/6
Dear Tracy,Thank you for your glowing review of Wingate by Wyndham Bismarck. We're happy to hear you enjoyed our relaxing pool area and comfy, clean accommodations. Come back and see us anytime!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Crystal

Traveled with family
The pool is perfect! The breakfast was also very good!
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/5/1
Dear Crystal,Thank you for taking the time to share your experience at Wingate by Wyndham Bismarck! Providing a perfect pool experience and delicious breakfast options are top priorities for our team, and we're delighted that we could meet your expectations. We can't wait to welcome you back for another enjoyable visit to our hotel.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 Excellent

Tiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here & the hotel , rooms & staff were super nice. Will continue to stay often.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/1
Dear Tiana,Thank you for choosing to stay with us again! We're thrilled to hear that you had a pleasant experience with our hotel, rooms, and staff. We look forward to welcoming you back often and continuing to provide you with excellent service. Thank you for your loyalty!Thank you and have a wonderful day,Kristin WalterGeneral Manager

4/10 Poor

Nikkita

Business traveler
Disliked: Amenities
Rooms were not ready even an hour and a half after check in time.
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/24
Dear Nikkita,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. We're very sorry to hear of any concerns you encountered during check-in. Please accept our apologies for any delays you experienced with your room not being ready as expected. Rest assured, we will address your comments with our housekeeping team to ascertain what may have caused this wait so it can be avoided going forward. Your feedback is invaluable as we continually strive to provide our guests with a positive experience. We hope to have the opportunity to impress you on another occasion.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Grace

Stayed 2 nights in Apr 2024

2/10 Terrible

Brenda

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
AC ran all night. Could not get heat to come on. Stayed 66° in the room all night. I froze!
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/24
Dear Brenda,Thank you for sharing your experience with us. We're disappointed to hear about your discomfort due to the inability to adjust the room temperature to your preference. Rest assured, we take your concerns seriously and will address them to ensure your next stay is seamless and comfortable. We hope to have the opportunity to welcome you back next time you're in the area for a stay more in line with our high standards of quality and hospitality.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in with friendly staff
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/24
Dear Timothy,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciate their kind assistance. The next time you're in town, please come back to see us at Wingate by Wyndham Bismarck!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Gracia, Crosby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/16
Dear Gracia,It was our pleasure to have you stay with us at Wingate by Wyndham Bismarck. We strive to provide a comfortable and enjoyable experience for all our guests and look forward to welcoming you back soon!Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 Excellent

Gwen

Traveled with family
I paid for an accessible room and did not get one. So far the only complaint
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/15
Dear Gwen,We're grateful to have you as our guest at Wingate by Wyndham Bismarck. Please accept our apologies that we were unable to assign you an accessible room. Although we strive to honor requests, please know that room types are not guaranteed when making reservations through third-party sites. Despite this, we hope you slept comfortably. Our team would be delighted to welcome you back soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

6/10 Okay

Julie

Traveled with partner
Disliked: Property conditions & facilities
We stayed in a 1 bedroom King Suite. Rooms were so dark! There was one lamp in sitting area and one lamp on far nightstand in bedroom. I dont really know how clean it was because it was too dark to tell. Bright lights in bathroom though.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/11
Dear Julie,We appreciate you taking the time to share your thoughts. While we hope you slept comfortably, we'll certainly consider your comments on the room lighting as we continue to make improvements for our guests. Your suggestions are valued, and we hope you'll consider staying with us again for a stay that is sure to go above and beyond your expectations.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to places to shop and eat. Close to where we needed to go. Good hot breakfast. Would have liked juice served along with the other drinks. One of the light in room had a missing light bulb.
Stayed 1 night in Apr 2024

10/10 Excellent

Hubert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that they don’t clean the rooms
Stayed 3 nights in Mar 2024
Response from General Manager on 2024/4/7
Dear Hubert,We're sincerely grateful for your five-star rating and for sharing your experience at Wingate by Wyndham Bismarck. However, we're concerned about your disappointment regarding room cleanliness and will consider your feedback. We hope for the chance to provide you with a flawless experience on your next visit to our hotel.Thank you and have a wonderful day,Kristin WalterGeneral Manager

6/10 Okay

Savannah

Disliked: Cleanliness, amenities, property conditions & facilities
Read previous reviews before booking this property in hopes that it would be as good as the other reviews and unfortunately cleanliness is my top number one with customer service being the second and the second drawer of the dresser. There was a bag of unopened pepperonis. I don’t know if it was from the night before or not, the counter where the coffee was was not wiped down however, as a previous housekeeper from years ago, I did check a few other things the bed was changed and properly and clean and comfy. Customer service was good but not exceptional. Hot tub was out second day of my stay, as I was looking forward to that as the cleanliness goes, I don’t think I would be staying here again and my hotel key door was not working. I had to go to the office 3 to 4 different times to get it re-scanned just so I could go in my room.
Response from General Manager on 2024/4/7
Dear Savannah,We're grateful to have hosted you as our guest. While we're pleased you found our bed comfortable, we're disappointed to read about your cleanliness concerns. Your feedback is taken seriously, and our housekeeping team will focus on the areas you mentioned. Although we can't change the past, we can do better going forward, and we hope to have a chance to change your perceptions. Thank you and have a wonderful day,Kristin WalterGeneral Manager

6/10 Okay

Donna

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was well maintained, but the pool needed some work. The hot tub was not working. The maid service never brought us any clean towels and we were out of toilet paper and Kleenex just minor inconveniences and they could use new pillows.
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/4/2
Dear Donna, Thank you for your feedback. We're glad to hear that you found our hotel well-maintained, although we apologize for the issues you encountered with the pool and hot tub. Your comments about the maid service have been noted, and we'll address them internally to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back soon. Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Chad

Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great and relaxing stay here. We'll definitely come back!
Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/2
Dear Maria,We're thrilled you had a great and relaxing stay at Wingate by Wyndham Bismarck! It's wonderful to know that you're planning to return, and we look forward to welcoming you back for another enjoyable experience. Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean modern property.
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/29
Dear Gina,Our team appreciates you for taking the time to leave us a review. We are glad that our location and high standards of cleanliness made a positive impact on your stay with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back to Wingate by Wyndham Bismarck soon. Thank you and have a wonderful day,Kristin WalterGeneral Manage

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was Nice and soft
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/21
Dear Stephen,Thank you for your review. We're delighted you were comfortable during your time with us, and we appreciate you highlighting our great beds. It was a pleasure having you here, and we hope you return soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

10/10 Excellent

Rushell Nixon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and staff was friendly
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/21
Dear Rushell,Thank you for leaving a five-star review. We are honored to have hosted your stay at Wingate by Wyndham Bismarck. Our team is delighted that you found your stay to be comfortable and clean. Your recognition of our amazing staff is also appreciated. We look forward to seeing you again soon.Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Valeria

Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/21
Dear Stephanie,We appreciate you staying at Wingate by Wyndham Bismarck. Our team trusts that you found our accommodations comfortable and clean. Safe travels, and come back again!Thank you and have a wonderful day,Kristin WalterGeneral Manager

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Nichole, sidney

Stayed 1 night in Mar 2024

6/10 Okay

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Katrina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and spa were closed, dirty holed sheets
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Abby

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Dwayne

The air exchange system was extremely noisy. Was advertised as a tub-shower combo but ended up a shower only. Nice otherwise and property priced.
Stayed 1 night in Feb 2024

2/10 Terrible

Deanna

Stayed 1 night in Feb 2024

6/10 Okay

Deanna

Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Connie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Over night stay
The hallways and elevator were dirty. Bathtub was not cleaned well. The hot tub did not work. There was gravel in the hot tub and pool. The pool deck looked and felt like it hadn’t need cleaned in a long time.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Traveled with group, Traveled with family
Wonderful place to stay - just wish I had some fresh fruit options at breakfast- so obviously I had a great stay! If all I can say is I need fruit - I must have had a good time - cmon stay here and enjoy your time here in the big city of Bismarck!
Stayed 1 night in Feb 2024
Response from General Manager on 2024/2/15
Thank you, Kathy, for the great review. We are looking into changing up our breakfast, so reviews like this is what we appreciate.Thank you and we will see you next time.Kristin Walter

2/10 Terrible

Charlotte

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No heat or hot water
Had connecting rooms. The room my daughter, granddaughter and great grandson were in there was NO heat and NO warm water. Called front desk 3 times but no one ever came to fix it! I want my money back!!
Stayed 1 night in Feb 2024

6/10 Okay

Ricardo

Traveled with family
Great pillows here
It was okay for the price. The best part of my stay were the quality of the pillows.
Stayed 1 night in Feb 2024

8/10 Good

Donovan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Keaton

Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overbooked. No breakfast
Stayed 2 nights in Feb 2024

6/10 Okay

DANN

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Furnishings and bed were quite uncomfortable. Breakfast was not stocked adequately.
Stayed 2 nights in Feb 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole, Belcourt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
inexpensive stay and a very nice hotel
Stayed 1 night in Jan 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024