Is Smart Hotel Bishkek pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smart Hotel Bishkek?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Smart Hotel Bishkek?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of KGS 7750 (subject to availability).

What time is check-out at Smart Hotel Bishkek?

Check-out is at noon. Late check-out is available for KGS 7750 (subject to availability).

Does Smart Hotel Bishkek provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KGS 1350 per vehicle applies.

Where is Smart Hotel Bishkek located?

Located in the heart of Bishkek, this hotel is within a 10-minute walk of Tsum Center and GUM Shopping Center. Ala-Too Square and Dordoi Plaza 2 are also within 15 minutes.

Smart Hotel Bishkek Reviews, Deals & Photos 2025

About the neighborhood

Located in Bishkek, Smart Hotel Bishkek is in the city center. Ala-Too Square and Bishkek Central Mosque are notable landmarks, and travelers looking to shop may want to visit Tsum Center and GUM Shopping Center. Dordoi Plaza 2 and Parliament of the Kyrgyz Republic are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Bishkek travel guide

10/10 Excellent

Verified traveler

2023/8/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent downtown hotel

I really enjoyed my stay - a great location in downtown Bishkek, walking distance to the sights and city centre. Breakfast was good and it was nice having the pool and sauna on site. Room was large, clean and comfortable. I would definitely stay here again!

Stayed 2 nights in Aug 2023

10/10 Excellent

Torgeir

2022/7/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great location

The room was spacious and equipped with fridge and safe. The hotel is centrally located with places like The Ala-Too Square and The Panfilov Park within walking distance.

Stayed 6 nights in Jul 2022

10/10 Excellent

Grant

2023/6/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in Bishkek

Booked for two nights but ended up staying for four. Clean property and rooms. Nice breakfast buffet. Hotel walking distance from nice green spaces.

Stayed 2 nights in Jun 2023

10/10 Excellent

Sivakumar

2022/12/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Didn't like having to change two lifts. Otherwise good property

Stayed 1 night in Dec 2022

8/10 Good

george

2022/12/17

Disliked: Cleanliness, staff & service

Location was good. Bed was comfortable. The issues: - No phone line in room to contact room service. You have to walk to the hallway - I tried to call the reception from the hallway twice on different occasions, no one answered. I had to walk down each time I needed something. - Water in Shower was extremely hot, pressure decreases when adding cold water. - 5 days in the room, bedsheets were never changed - Thin walls. I hear the neighbors tv and chitchats. - my room was in the main road. Almost felt i was sleeping on the street. Conclusion : Not got value for the significant amount of money that this hotel charges.

Stayed 6 nights in Dec 2022

10/10 Excellent

Verified traveler

2024/8/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant experience. Professional and friendly staff. Ideal location for the planned activities. Clean and comfortable room. Breakfast offered a good selection.

Stayed 2 nights in Aug 2024

10/10 Excellent

Mrs F M

2023/7/18

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2023

10/10 Excellent

Hicham

2023/7/7

Liked: Cleanliness, staff & service, property conditions & facilities

excellent overall - good location, clean, friendly staff, nice breakfast, comfortable rooms

Stayed 2 nights in Jun 2023

8/10 Good

Alexander

2023/7/4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice hotel

I would definitely recommend this hotel. The room was big the beds were soft (the only soft beds I have ever slept in, in Central Asia). You he staff was nice and the location was great. Close to most things.

Stayed 1 night in Jun 2023

8/10 Good

Gabriel

2023/6/22

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2023

4/10 Poor

Christian

2022/10/31

Liked: Cleanliness, room comfort

Disliked: Staff & service

The not so smart hotel.

At surface the hotel looks neat but we several times encountered that the service was faulty. From the beginning there was no light in our bathroom. I then went to the reception to ask them to do something about it. They ensured me that they would take care of it. Next couple of hours we didn't hear anything, so I once again went down to the reception. This time they promised me that they would take care of it while we were out for dinner. In the two days that we stayed there, they never took care of it. Another problem arose when we wanted to use the pool and sauna the last evening. In the reception they had told me that it would be open from 18 to 23. We therefore planned to visit the facilities after dinner. However, when we came back at 21:30 we were told that it was closed. It was only when we started to complain that they all of the sudden changed their minds, so that we could visit the facilities. It is important that I also mention that the rooms are neat and that the breakfast is good with a nice view. However, they seem to have a problem with the training of their staff because the problem was not with one specific staff member but rather seemed to be a general problem. PS. on this page it is stated that airport transfer cost 820 Som but in the reception they charged 1014 Som.

Stayed 2 nights in Oct 2022

8/10 Good

Tahani

2022/8/10

Stayed 3 nights in Aug 2022

10/10 Excellent

Soon Cheol

2022/6/25

Stayed 1 night in Jun 2022

10/10 Excellent

FRANCESCO

2022/5/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, very clea, and personnel excellent

Stayed 1 night in May 2022

8/10 Good

Jonathan

2021/12/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2021

10/10 Excellent

Jonathan

2021/8/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place in Bishkek

Amazing place to stay in Bishkek. Great staff and clean rooms. Highly recommended.

Stayed 5 nights in Jul 2021

10/10 Excellent

Chris

2021/6/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really impressive.

Stayed 1 night in May 2021

8/10 Good

ALEKSEI

2019/12/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

8/10 Good

Peter

2019/9/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, but....

Very good, reasonable price. Only the deficiency is the breakfast time. It starts from 7:30 AM which is too late for business clients who start their job usually at 8:00. Starting the breakfast at least 30 minutes earlier will be more than welcomed.

Stayed 5 nights in Sep 2019

10/10 Excellent

Tetiana

2019/9/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Один из лучших отелей. Может потому , что новый? Ребята, не опускайте планку. В Ташкенте мало хороших отелей.

Stayed 5 nights in Sep 2019

8/10 Good

Ivan

2019/7/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly located with comfortable rooms

Very nice small hotel in the hearth of the city. Next door to the Modern Art Museum, and on walking distance to main monuments. Many dining options in the vicinity. Spacious room with plenty of power sockets. Friendly staff. Great buffet breakfast on the top floor with great views of the city. Reasonably priced. Excellent WiFi.

Stayed 2 nights in Jul 2019

8/10 Good

Sue

2019/7/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was in a central location, which was good for sightseeing. The property is split into two buildings joined by a bridge - we had two rooms, one in one building and one in the other. Housekeeping seemed reluctant to leave more than one toilet roll, sometimes no water left in room and one day room not touched at all. However, when we requested anything or needed help to book taxis etc, staff were very friendly and helpful.

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

2019/7/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

Cute, comfortable, clean little hotel. Friendly staff. Convenient location. Will stay again.

Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

2018/8/12

Disliked: Staff & service

The hotel and its staff have lost there focus since the name change. I have stayed for three consecutive years but sadly no longer. The staff need management support which clearly is lacking

Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

2018/7/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2018

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Smart Hotel Bishkek

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