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Nirwana Resort Hotel

5.0 star property
Stylish beach retreat with 2 outdoor pools

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Photo gallery for Nirwana Resort Hotel

5 restaurants, breakfast, lunch, dinner served; seafood
Poolside bar
Nirwana Premier | View from room
5 restaurants, breakfast, lunch, dinner served; seafood
Garden

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Gym
  • Spa

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Room options

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Showing 4 of 4 rooms

View all photos for Nirwana Deluxe

Nirwana Deluxe | 1 bedroom, minibar, in-room safe, desk

Nirwana Deluxe

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Fan
Separate bedroom
Private bathroom
Bidet
  • 9.39 Ping (31 square meters)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Nirwana Room

Nirwana Room | 1 bedroom, minibar, in-room safe, desk

Nirwana Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
Minibar
  • 9.39 Ping (31 square meters)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed (Nirwana Suite)

Suite, 1 King Bed (Nirwana Suite) | View from room

Suite, 1 King Bed (Nirwana Suite)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Bidet
  • 18.74 Ping (62 square meters)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nirwana Premier

Nirwana Premier | 1 bedroom, minibar, in-room safe, desk

Nirwana Premier

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 9.39 Ping (31 square meters)
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Map
Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Riau Islands, 29155

What's nearby

  • Bandar Bentan Telani Ferry Terminal - 10 min drive - 8.9 km
  • Lagoi Bay Lake - 16 min drive - 11.9 km
  • Plaza Lagoi - 19 min drive - 13.4 km
  • Lagoi Bay Beach - 19 min drive - 13.4 km
  • Bintan Lagoon Resort Golf Club - 25 min drive - 19.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 164 min drive

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬16 min drive
  • ‪Pujasera Lagoi - ‬9 min drive
  • ‪Warung Yeah - ‬17 min drive
  • ‪Kelong Mangrove Restaurant - ‬36 min drive
  • ‪The Dining Room - ‬23 min drive

About this property

Nirwana Resort Hotel

Luxury family-friendly hotel by the ocean
Located close to Lagoi Bay Beach and Plaza Lagoi, Nirwana Resort Hotel provides a free breakfast buffet, 2 beach bars, and a swim-up bar. With a white sand beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a manicure/pedicure, and reflexology at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Enjoy the gym, as well as activities like horseback riding, motor boating, and volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A free area shuttle, bike rentals, and supervised childcare (surcharge)
  • A banquet hall, ATM/banking services, and a porter/bellhop
  • Guest reviews give good marks for the overall condition
Room features
All 244 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Showers, bidets, and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian, Malay

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  • Pool
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  • Spa
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8.8 out of 10, Excellent, 86 reviews
The price is NT$3,238
NT$3,918 total
includes taxes & fees
Jul 29 - Jul 30
Four Points By Sheraton Bintan, Lagoi Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Calypso Floating Bar
  • Dino Bistro
  • Spice Restaurant
  • The Coffee Shop
  • The Kelong

Things to do

  • 2 outdoor pools
  • Archery
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 726000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 2000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 726000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi

Frequently asked questions

Does Nirwana Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Nirwana Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nirwana Resort Hotel?

Self parking is free at this property.

What time is check-in at Nirwana Resort Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Nirwana Resort Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Nirwana Resort Hotel located?

Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Lagoi Bay Lake, Plaza Lagoi, and Lagoi Bay Beach. Ria Bintan Golf Club and Gunung Bintan are also within 20 mi (32 km).

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Nirwana Resort Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 953 reviews
Rating 8 - Good. 459 out of 953 reviews
Rating 6 - Okay. 193 out of 953 reviews
Rating 4 - Poor. 66 out of 953 reviews
Rating 2 - Terrible. 18 out of 953 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy Adrian Tremayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool and beach
Stayed 2 nights in Jun 2025

10/10 Excellent

Lay Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the peace and beautiful beach. Like the staff service.
Stayed 1 night in Jun 2025

6/10 Okay

Ramesh

Liked: Cleanliness
Ok property. Can do better to communicate with guests better
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to spend good time with the family
Stayed 3 nights in Dec 2024

10/10 Excellent

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, private beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place. Nice beach. Clean property. Blue lake and fishing house village are good places to visit while in BinTan
Stayed 2 nights in Nov 2024

10/10 Excellent

NITIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and great people. One comment is the the restaurants on site are limited and can be expensive, a shuttle to town would ad a. local touch to this

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel with great views and activities

Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice for a short getaway. Local transport operators can bring you to places of interest at competitive price; have their numbers handy.
Stayed 1 night in Jan 2023

6/10 Okay

Jakob

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Average hotel in a fantastic location

Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating
Stayed 3 nights in Aug 2023

10/10 Excellent

SH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food options limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

NAKAI

Good service
Stayed 1 night in Nov 2023

8/10 Good

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Friendly staff. Good location. Shower water pressure is not very high.
Stayed 2 nights in Aug 2023

8/10 Good

Sujatha K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good. The staff were friendly and our needs were attended immediately upon request. The WIFi was bit slow and was available only in the room.
Stayed 2 nights in Dec 2022

6/10 Okay

Bradley

Liked: Staff & service
The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Galyna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Back in the 80's

Staff was fantastic, however this place need a serious refurbish, it was like we where back in the 80's - Pricing! I even don't want to mention. Its the staff that is keeping this place together.
Stayed 2 nights in Oct 2024

6/10 Okay

TAKAYUKI

Liked: Staff & service
When I asked activities location, reception told me wrong location.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place with good service. Renovations happening at some places that created some noise and smoke. Some f&b segments were closed too and on Mondays but generally the stay was enjoyable. Would have preferred to be given a pool/beach facing room since it was quiet on a Monday but was given the back facing unit.
Stayed 2 nights in Apr 2023

8/10 Good

Sampath

Liked: Cleanliness, staff & service, property conditions & facilities
The property is vast and good. The breakfast was good. However the food ordered in the restaurant “The coffee shop” wasn’t great. The fish was so dry and chewy. It was not even close to soft. The other restaurants like Kelong and Dino was better.
Stayed 3 nights in May 2023

6/10 Okay

Jules

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel had a monopoly over taxi prices which was disgusting... o could go on but cant be bothered
Stayed 8 nights in Sep 2022

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property, efficient & friendly staff but very limited options for dining. I would never eat at the Spice restaurant again. No lockers in the sauna.

4/10 Poor

Naveen

Liked: Staff & service
Disliked: Property conditions & facilities

Not so comfortable premier room

Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jinyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편안하고 조용한 분위기. 청결한 객실과 수영장. 바우처, 직원 친절, 서비스 등 모든것이 완벽함. 다시 또 오고 싶은 곳.추천합니다
Stayed 2 nights in Dec 2024

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Eine weitläufige, einzigartig schöne Anlage mit extrem freundlichen Gastgebern.
Stayed 4 nights in Dec 2024