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蒙大拿比靈斯 - 北 6 號汽車旅館的評分

2 out of 5
蒙大拿比靈斯 - 北 6 號汽車旅館
5353 Midland Rd, Billings, MT

評論

4.8
10 分，有夠讚；1001 則評論中有 96 則" "
8 分，不錯哦；1001 則評論中有 150 則" "
6 分，一般般；1001 則評論中有 170 則" "
4 分，不太好；1001 則評論中有 177 則" "
2 分，很糟糕；1001 則評論中有 408 則" "

4.8/10

整潔度

6.4/10

員工素質

4.0/10

設施服務

4.4/10

住宿環境和硬體

4.2/10

環保程度

評論

2/10 很糟糕

L.

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Sharon

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
I had stayed there before and had no complaints for the price. I had to make numerous trips to front desk to get new access key cards. The stair treads were missing in places. I have bad knees and had to move a big oxygen concentrator and was afraid I might trip. I did take photos of the room. Our tv did not work. They did take some off of our bill. Water in sink was not hot. There was mold in bathroom where the flooring was coming loose. The beds were clean and comfortable but that was the only thing that was really clean.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Perry

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
With the remodeling very accommodating
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Judith

於 2024 年 5 月住了 1 晚

2/10 很糟糕

Mario

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
They charged me without spending the night and will not reimburse. It was the most filthy and disgusting place I have ever seen. Please do not stay there or reserve through Expedia.
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月21日回覆
Hi Mario,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 很糟糕

Evan

情侶出遊
不喜歡：住宿環境和硬體
Absolutely would not stay there with my wife without a gun. Ate the cost of the reservation to get accommodations elsewhere because it was that disgusting.
於 2024 年 5 月住了 2 晚
Ryan S 於 2024年5月12日回覆
we recently underwent a management change and are working towards getting the property back to where it needs to be. we hope to have an opportunity to earn your business in the future.

2/10 很糟糕

Gregory

不喜歡：整潔度、員工素質和住宿環境和硬體
Front desk workers wreaked of weed smell and looked like they just got out of a gangsta convention. Could have been the nicest guys on the planet, but the appearance they gave off made me want to run for a different hotel.
於 2024 年 5 月住了 1 晚
Ryan S 於 2024年5月12日回覆
we are sorry your stay was less than adequate. we dont discriminate or judge in our hiring process but we will investigate the "weed" smell as we do not tolerate drugs on the property here.

2/10 很糟糕

Scott

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Bad property
於 2024 年 5 月住了 1 晚
Ryan S 於 2024年5月12日回覆
thank you for the feedback

4/10 不太好

Alan

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
There was no phone, TV or toilet paper in this room.
於 2024 年 5 月住了 1 晚
Ryan S 於 2024年5月6日回覆
everyone is givin the opportunity to see the room in advance before payment is taken.

6/10 一般般

Jaydon

於 2024 年 4 月住了 2 晚
Ryan S 於 2024年5月6日回覆
we appreciate the feedback.

2/10 很糟糕

Cj

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was so disgusting. Halls smelled like piss and spray paint in rooms
於 2024 年 5 月住了 1 晚
Ryan S 於 2024年5月6日回覆
we recently changed management and this property is rapidly improving we hope to have the opportunity to earn your business in the future.

2/10 很糟糕

Laura

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No trash cans in room, broken tv, cold showers, had to ask for a roll of toilet paper. Nothing in vending machines. Side door lock was missing so any one could go inside the hotel. There was a big sign at the front desk that you couldn't get a refund once you had paid for the room. I felt sorry for the employees who have to spend time apologizing to the guests.
於 2024 年 4 月住了 1 晚
Ryan S 於 2024年5月2日回覆
Thank you for taking the time to share your feedback with us. We have recently undergone a change in management and are quickly working to remedy the areas we are lacking. your feedback will help us improve and the team appreciates it as do I

8/10 不錯哦

Marissa

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Megan

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
Spent one terrifying night in this filthy, non-fuctional, terrifying, place. Did not sleep a wink in fear. Would not use the bedding due to filth. The window had no way to lock it. The shower is moldy and there was no hot water.
於 2024 年 4 月住了 3 晚
Nancy Y. 於 2024年4月17日回覆
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 很糟糕

Emma

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our window are broken don't have any locks and out door was kicked in by a wonderer
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月11日回覆
Hi Emma,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很糟糕

Patrick

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is the worst place I have ever stayed and I will never stay there ever. the worst customer service. it smelled like weed in the hotel and in the room it was way worse. drywall was coming off the walls.
Brand Experience Team 於 2024年4月11日回覆
Hi Patrick,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 很糟糕

Brad

寵物同遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room I was given was in horrible condition. Many things broken. In the bathroom, bedroom area, sink, window. Was not charged, but the conditiona were terrible
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月3日回覆
Hi Brad,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Mariah was the nicest front desk person ive ever met and the the room were super clean and comfortable for the situation i was in thank you
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月26日回覆
Hi Thomas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 很糟糕

Thomas

不喜歡：員工素質和住宿環境和硬體
It is disgusting.
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年3月19日回覆
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 很糟糕

Ramiro

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely filtthyyy! Do not stay here. Smells like decomposition in there.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年3月12日回覆
Hi Ramiro,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 一般般

Emma

於 2024 年 2 月住了 7 晚
Ryan S 於 2024年5月2日回覆
thank you for your feedback

2/10 很糟糕

Christine

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property & motel really should be condemned. The city or county Board of Health needs to get involved. We looked at 2 rooms & both had never been cleaned. The pool which looks beautiful in the website, was 1/3 full of green, algaed water. Carpets ripped out, stairs with no carpet. A sad day for Motel 6. We never did stay. It was just as bad as a horror movie.
於 2024 年 2 月住了 3 晚
Brand Experience Team 於 2024年2月21日回覆
Hi Christine, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 不太好

JOSE

不喜歡：整潔度
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Misty

不喜歡：設施服務和住宿環境和硬體
Well not many rooms to choose from. The property was dirty
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月21日回覆
Hi Misty, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 很糟糕

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
RUN
Very scary hotel. Smelled of burnt plastic and weed. Walked into our room and saw a cockroach scurry across the table. "Interesting" folk hang around the doors smoking. If it wasn't for the clerk asking if we wanted to look at the room before checking in, we would have wasted $80.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月21日回覆
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 很糟糕

Dennis

於 2023 年 10 月住了 1 晚

2/10 很糟糕

Anthony

不喜歡：整潔度、員工素質和住宿環境和硬體
The room had no tv the bathroom ceiling was falling down no light in the bathroom and the tube didnt drain
於 2023 年 10 月住了 2 晚
Brand Experience Team 於 2023年11月1日回覆
Hi Anthony, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 很糟糕

Kristin

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚

4/10 不太好

Anne

不喜歡：整潔度和住宿環境和硬體
It was an old facility not very well maintained. It did not hav e the microwave that was advertised. We had a reservation for the following Saturday but decided to cancel it and take a Howard Johnson in Gillette WY instead. Much cleaner and a lot cheaper! We will not use Motel 6 in the future unless it is a new facility.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月25日回覆
Hi Anne, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 很糟糕

William

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Felt unsafe from start to finish. Not clean. No toilet paper or towels to use. I don’t care that there was no TV, I’m sure it was gone because it was stolen.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月25日回覆
Hi William, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 一般般

Timothy

親子旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
I wanted a place to shower and sleep. It was adequate for that purpose. The room was in need of repair.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月25日回覆
Hi Timothy, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

2/10 很糟糕

Maya

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚

2/10 很糟糕

Jessica

情侶出遊
不喜歡：設施服務
The entire hotel smelled of marijuana and was filthy. No fan in the bathroom, broken TV, broken bathroom light. I could go on and on. Disgusting!!!
於 2023 年 10 月住了 1 晚

2/10 很糟糕

Shannon

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Don’t Stay Here Ever
This hotel is disgusting. The room has a strong smell of smoke that permeates everything. The smoke detector and sprinkler have been ripped out. The drapes are stained and damaged. There are layers of dirty grime on the floor. It is in a skanky neighborhood. It is loud from traffic from the freeway and people coming in and out at all hours. Gives Motel 6 a bad name.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月18日回覆
Hi Shannon, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 很糟糕

John，Beverly

不喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Linda

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT STAY HERE! When we checked in the desk person asked if we wanted to look at the room before checking in. I'm grateful for her. The sheets were stained and clearly hadn't been washed. I lifted the mattress and saw bed bugs running. The smell of smoke was so strong my eyes were watering. I've never seen anything so disgusting in my life. If i could give zero stars I would.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月7日回覆
Hi Linda, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 很糟糕

Rodric，Helena

不喜歡：整潔度和住宿環境和硬體

4/10 不太好

Kevin

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ok
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年10月7日回覆
Hi Kevin, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 很糟糕

Morris

商務旅客
不喜歡：整潔度、設施服務和住宿環境和硬體
'It can't be that bad!' Wrong. Getting checked in was a mess, they couldn't even make the room keys for another hour (after I paid), no refunds, no change for cash. I will say the staff tried to help as best as they could. I got my key card and someone was already in the room. Finally got a new room, not in good condition but all I needed was a bed and bathroom, so it was good enough. Many things broken and dirty. No locks on doors inside building (torn off). All in all, if you just need a bed they can provide it, as long as you can successfully book a room.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年10月7日回覆
Hi Morris, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

4/10 不太好

Robert，Vancouver

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
It is interesting that they told me to check out the room before paying because there are no refunds. The room is ok and the price is cheap, but there were alot of people hanging around and a family might not feel safe. AC was set to 63 in the room so it was cold to start. i just turned it off. Noone on staff was there in the morning. A customer was trying to report that some thefts happened over night. Altogether, I would avoid it. In the morning, off. People talking in the hallpaying because there are no refunds.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年10月7日回覆
Hi Robert, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Kaur J.#Team6

4/10 不太好

Kira

不喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚

8/10 不錯哦

John

於 2023 年 9 月住了 1 晚

2/10 很糟糕

Harrison

於 2023 年 9 月住了 1 晚

8/10 不錯哦

kevin

於 2023 年 9 月住了 1 晚

2/10 很糟糕

Francisco

商務旅客
不喜歡：整潔度和住宿環境和硬體
I cancelled my stay at the Motel the same moment I got there. Room was dirty and feels unsafe.
於 2023 年 9 月住了 3 晚
Brand Experience Team 於 2023年10月7日回覆
Hi Francisco, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Buckley

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No smoke detectors, no tv, no microwave, dirty, noisy neighbors, unsafe parking lot with loiters playing loud music. Very terrible experience.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Jonathan

不喜歡：整潔度和住宿環境和硬體
I was on the main floor. I woke up to water having dripped onto the desk and onto the toilet and surrounding the toilet (not a toilet leak since the seat was also wet). All the floorboards were warped so this isn't a new issue. Mold on the walls in the bathroom.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月29日回覆
Hi Jonathan, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 很糟糕

Arcelia

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
I didn’t stay it was disgusting.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月29日回覆
Hi Arcelia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 很糟糕

James

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst ever!
This Motel 6 is the worst Motel 6 I have ever stayed at. This place would have to be extensively renovated to qualify to accommodate the homeless. I think of Motel 6 as a budget place to stay. It should use some of its budget to repair and maintain the place.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月29日回覆
Hi James, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6