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Arenal Suites Bilbao

2.0 star property
Travelers step right into Bilbao's vibrant city life with expert-guided tours arranged by staff who provide personalized service in this welcoming pension

Choose dates to view prices

Arenal Suites Bilbao welcomes visitors to the heart of Bilbao City Centre with practical amenities. Guests enjoy WiFi, safe luggage storage, and personalized tour recommendations from the helpful concierge staff - a combination that consistently earns enthusiastic reviews.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is NT$2,171
NT$2,389 total
includes taxes & fees
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Business Room

Individually decorated, individually furnished, laptop workspace

Business Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Individually decorated, individually furnished, laptop workspace

Junior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Individually decorated, individually furnished, laptop workspace

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Individually decorated, individually furnished, laptop workspace

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Room

Romantic Room | Bathroom | Shower, rainfall showerhead

Romantic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Studio

Exclusive Studio | Living area | TV

Exclusive Studio

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Bilbao City Centre, a neighborhood in Bilbao, Arenal Suites Bilbao is in a shopping district and near the airport. Begoña BasIlica and Arriaga Theater are local landmarks, and travelers looking to shop may want to visit Ribera Market and C.C. Zubiarte. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Bizkaia Frontoia. Visit our Bilbao travel guide
View more Pensions in Bilbao
Map
Calle Maria Muñoz nº6, Bilbao, Vizcaya, 48005

What's nearby

  • Plaza Miguel de Unamuno showing street scenes and a city as well as a small group of people
    Plaza Miguel de Unamuno
    2 min walk - 0.2 km
  • Plaza Nueva which includes outdoor eating as well as a small group of people
    Plaza Nueva
    2 min walk - 0.2 km
  • Ribera Market which includes a river or creek, a city and heritage architecture
    Ribera Market
    3 min walk - 0.3 km
  • Arriaga Theater featuring heritage architecture and a river or creek
    Arriaga Theater
    3 min walk - 0.3 km
  • Museum of Archaeology Bizkaya
    2 min walk - 0.2 km

Getting around

  • Casco Viejo Station
    3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station)
    9 min walk
  • Bilbao Airport (BIO)
    22 min drive

Restaurants

  • Zuga
    3 min walk
  • Café Bar Bilbao
    2 min walk
  • Bacaicoa bar
    3 min walk
  • Baster
    2 min walk
  • Panaderia Bizkarra
    2 min walk

About this property

Arenal Suites Bilbao

Pension near Guggenheim Museum Bilbao
Close to San Mames Stadium, Arenal Suites Bilbao has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free premises, tour/ticket assistance, and concierge services
  • Luggage storage
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with rainfall showers
  • TVs with digital channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with digital channels

More

  • Ceiling fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao

Frequently asked questions

Is Arenal Suites Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arenal Suites Bilbao?

As of 2026/3/13, prices found for a 1-night stay for 2 adults at Arenal Suites Bilbao on 2026/3/15 start from NT$2,171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Arenal Suites Bilbao doesn't offer parking.

What time is check-in at Arenal Suites Bilbao?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Arenal Suites Bilbao?

Check-out is at 11:00 AM.

Where is Arenal Suites Bilbao located?

Located in Bilbao City Centre, this pension is within 2 mi (3 km) of Basque Museum of Bilbao, Guggenheim Museum Bilbao, and San Mames Stadium. Studio Arte Marquesteria and Plaza Miguel de Unamuno are just steps away. Casco Viejo Station and Ribera Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arenal Suites Bilbao Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 116 out of 294 reviews
Rating 8 - Good. 120 out of 294 reviews
Rating 6 - Okay. 36 out of 294 reviews
Rating 4 - Poor. 16 out of 294 reviews
Rating 2 - Terrible. 6 out of 294 reviews

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic room, really helpful staff and great location
Stayed 3 nights in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location of hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old town charm.

The room and bathroom were spotless and the staff were very friendly and helpful. The property is just around the corner from the metro station and super convenient for restaurants and nightlife.
Stayed 5 nights in Sep 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights at Arenal Suites

Arenal Suites is a great place to stay, super clean and very comfortable. The staff were very helpful and professional.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the old center. Modern rooms with a good bed.
Stayed 2 nights in Sep 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Good value room in the old city close to everything including the metro. Super quiet despite location. Basic room, but had what you needed and great shower. Very clean. Little natural light in room, but spent most time outside so not a big issue. Easy to walk to train station, Guggenheim etc. Would stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gek

Liked: Cleanliness, staff & service, property conditions & facilities
Would return to the same hotel because it was so walkable, close to the old center and relatively quiet even in the middle of the center. Didn't open the windows and balcony doors, so it must be the good sound proofing of the doors. Reception was very friendly and helpful. Room was spacious and airy. Furnished quite sparsely but the price was reasonable.
Stayed 3 nights in Sep 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for short stays

Great location room very clean comfortable but room we were in bit clostathobic,and stairs to walk up to first floor.
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and organized.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value really. Considering it's the heart of the city couldn't have asked for more. Clean and in general looking good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Unit was modern and clean. Windows were very soundproof. Very centrally located. Great stay.
Stayed 2 nights in Oct 2024

8/10 Good

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in the heart of Old Town. The room was modern but small. We were hardly there so no issue. Very friendly staff. If you're a walker its perfect. Taxis are close by, 5 min. Walk. All in all a lovely stay.
Stayed 4 nights in May 2025

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel in the perfect location

Absolutely fabulous location. Couple of minutes walk to the piazza. The underground is less than a minute walk. Lots of bars and food places. The hotel is spotless. Staff are lovely. And that bed. Oh my word, I wanted to take it with me to the next hotel! Most comfortable hotel bed I’ve slept in for a long time. Thoroughly enjoyed our stay. The stairs are not for the faint hearted though!
Stayed 3 nights in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old property with no lift, which did not bother us personally, but it may be an issue for the less mobile. Bedroom and bathroom were excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!
Stayed 1 night in Aug 2023

8/10 Good

Thi Dieu Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of eateries around, 2 minutes walk to the metro and walkable to most attractions in central Bilbao. Very clean and spacious room. However, no kettle or any tea/coffee facility in the room which was a bit disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and helpful, carrying my big suitcase up the steep stairs for me (I didn’t ask them to!). The agreed to us leaving luggage before and after our check in. The room was comfortable with good facilities and a great location. We were at the back of the hostel so despite building works and bars downstairs (at the front of the hostel) we couldn’t hear any of the noise. We’d stay again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
A great location, walking distance to everywhere. Building is undergoing renovation so stairwell is dark and dingy, but don’t let this put you off…… rooms are fabulous, new and clean. Bathroom sparklingly clean, lots of hot water. Beds comfortable. Room very very quiet, no outside noise at all although street was bustling - very well insulated. Staff lovely and welcoming with good communication. A few things missing from room but I suspect these may come when renovation is complete. ie safe was locked (could have asked for it to be opened but it wasn’t a problem), no drinking glasses, a mini fridge for our water would be good and tea & coffee making would be really useful. Would definitely stay here again and would definately recommend due to location and comfort of room.
Stayed 2 nights in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and superb location close to alot of sites
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed to nights in Bilbao and the location was perfect right in the old town. The room were very clean and the bathroom was also clean. Comfortable bed. Only a small room but that was perfect for us
Stayed 2 nights in Feb 2026

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Good clean room with modern furnishings however there were renovations to the museum across the very narrow alley with lights on all night and very thin curtains which made sleeping problematic. Also the rooms are one or two floors up with a very twisting old wooden staircase with uneven steps so taking luggage up is quite difficult.
Stayed 4 nights in Mar 2026

6/10 Okay

Sabrina

Disliked: Staff & service
The bathroom smelled musty when we entered.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem, close to everything

Fantastic stay. Clean comfy and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Niurka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price! It's centrally located and within walking distance to everything like restaurants, shops, and main attractions. Clean, comfortable, and convenient. Highly recommended for anyone looking for value and location!
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in great location

Great location in old town with a metro station just around the corner (but you can also easily walk everywhere). Room was spacious, clean and comfortable. Staff was really nice and helpful. Could be nice with a sign in the reception with opening hours/be right back if staff are away helping somebody ☺️
Stayed 4 nights in Aug 2025