Find Hotel with a Concierge in Big Sur, CA

"Room was clean and staff very nice"

"The jacuzzi was broken. The staff was less than punctual."

"Loved this place. We stayed in a little cottage..close to Monteray aquarium. Would stay again!"

"Disappointing, Lodge not ready, no Internet or TV available. Staff tended to be young and inexperienced. Redeaming feature was the Big Sur state park where Lodge is situated was amazingly beautiful. "

"Everything was good. "

"Clean room"

"We chose this hotel for its location and were not disappointed. It is very close to point lobos, downtown Carmel, and 17 mile drive. The views were really spectacular. We wanted a pool--so staying in a cute little inn in downtown Carmel or something wasn't really for us. So this hotel checked those boxes. I typically really love Hyatts as well, but this one probably has seen better days. Few things to note: -Staff was super kind and friendly. Very willing to help. -We stayed in an ocean view room and had free parking. The free part was amazing--we actually couldn't believe it. The parking lot, however, was really stressful. About 5 spots and VERY tight. It was always a challenge getting in and out. -Pool was nice--but pretty small (and deep!). I think there were only like 8 chairs or something and that made it kind of stressful/awkward when people were hovering or clearly didn't have a place to sit. -Towels were out frequently and they were pretty worn towels to begin with. -Our room was pretty small--bathroom was pretty small. Balcony was cool, but pretty small with pretty hard furniture. Not the most comfortable. -In general...relatively loud. We heard our neighbors a lot. We had to be those people one time and call the desk to report some dance party or something that was happening upstairs. Our walls were literally shaking with the bass. It was crazy. It is a big, kind of sprawling "resort" so it is a little tricky knowing how to navigate everything. "

"Everything was amazing, I booked this stay for my parents as a nice getaway. They loved everything, the views, the service, the hotel food, and they loved the spa. I look forward to booking this stay in the future for me and my husband. "

"Everything about my stay at the Casa munras garden hotel & spa was exceptional."