"I struggled to hear the woman at the night checkin. She was friendly and efficient but did not change her volume despite me explaining that I couldn’t hear her… several times. "
"The room was generally clean and up to my expected standards. The staff was friendly and attentive. The coffee maker had not been cleaned and there was paper towel in the water vat. The tub needed obvious attention as the drain had corroded and been corroded for a while. It was unsighhtly."
"The front staff were very helpful and polite. However the hotel is rundown, room was dirty, not unclean, dirty. Budget hotel with resort pricing. Skip it and find something better."
"I had to change rooms because of dirty sheets and then the new room also had dirty sheets and the front desk staff came up to change them. Sheets and towels were all dingy with staining and could use replacing. My second room was a “suite” but also.. dingy. I guess overall I would use that term to describe this hotel. The bed in the suite was lumpy and very loud anytime I readjusted as well as the TV was as small as my computer monitor.
The breakfast was lacking and the hot tub was closed. The Indian restaurant was very good for dinner. Unfortunately not a lot of options in Williams lake and that’s probably the only reason they are fully booked.
The staff really do shine though and I hope the hotel recognizes that. It’s the only thing that was continually positive."
"Room and property were clean, front desk staff was so friendly and nice. Property even has a nice view and lots of grass for your dogs, even poop bags and lots of outdoor garbage bins. I really appreciated the coveted garbage can in the room so my dog couldn’t get into it! Would definitely stay again. "
Big Lake is located in Big Lake Ranch. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
If I need to cancel the hotel reservation for my stay near Big Lake, will I receive a refund?
Yes, the majority of hotel bookings are fully refundable provided that you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your check-in date. If you booked a non-refundable reservation, it might still be possible to cancel it and be given a refund within 24 hours of booking. Enter dates in and click on "Search", then you can use the "fully refundable" filter to review the top deals on offer near Big Lake.
Where can I learn more about changing or cancelling my trip in the area near Big Lake?
For more information about changing or cancelling your stay near Big Lake, head over to our customer service page.