Find hotels in Big Bee Creek, Austin

"Room not available until two plus hours after 04:00pm check in time. Luggage sent to wrong room. "

"Hallways smelled so clean and great hotel overall"

"We booked our stay at Hotel Viata nearly two months in advance and were really looking forward to staying at what is advertised as a four-star resort. Unfortunately, when we arrived after traveling from Dallas to Austin, we were told that the hotel had overbooked and that there was no room available for us. After a long drive and expecting to check into the hotel we carefully planned for, being turned away at the front desk was incredibly frustrating and disappointing. The staff arranged a “complimentary” stay at another hotel, but it was a noticeably lower-tier property and not comparable to what we originally booked or paid for. While I understand that mistakes can happen, overbooking guests who reserved months in advance is unacceptable for a hotel that positions itself as a high-end resort. The whole point of booking early is to avoid exactly this kind of situation. This completely ruined the experience we had planned and left a very negative first impression. If you’re considering staying here, just be aware that even confirmed reservations apparently don’t guarantee you’ll actually have a room when you arrive."

"Clean room and nice staff"

"easy uber from airport and central location"

"Enjoyed our stay. Staff was very friendly."

"The tv didn’t work "

"Everyone was so friendly Marcus and Ben at the front desk were extremely helpful especially on check in day after traveling for 16 hours straight. The breakfast was delicious every morning and they had great options. The rooms are nice and spacious and well thought out for guests to use. We really enjoyed our stay here and would recommend this property for anyone visiting the area. "

"Our first contact was Elvis who was the most pleasant and provided a warm welcome and send off with every encounter! He was so helpful and sweet! We enjoyed our stay- it was a nice getaway with great views. Having traveled with our 2 young children we thoroughly appreciated the kids area and kid pool!"