Amazing place to stay in. Quiet, convenient, clean, relaxing. Great environment and vibe overall. Will definitely be returning
Claudia
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Laura
團體旅遊, 家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff were extremely friendly. The property needs an overhaul, though. For the price of each night they charge there is no way I should smell and see mold in the room. It is a health hazard and should be addressed as soon as possible. In addition, the walls are paper thin, so noise is booming through the rooms.
Laura
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Mary
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall, a nice stay. The bathroom ceiling had a bit of mold which created a smell, especially after using the shower. Everything else was nice. I would definitely stay again!
Mary
於 2025 年 7 月住了 2 晚
4/10 不太好
Michaelann,Poway
家庭旅遊
2025 年 7 月 14 日
不喜歡:設施服務和住宿環境和硬體
Terrible customer service
The property was already doing construction on the pool
Yet only notified us that the swim portion of this "swim club" a day and a half in advance
We did not have enough time to replace this hotel as we were already traveling
The least off the hotel could have done was give us a partial refund
Especially since it was very very hot in Big Bear during our stay
All they offered was if we decided to ever come back we could get a percentage off. That doesn't help the one day we had to stay in Big Bear
The positives the room is nice. The bathroom needed updating but the room was decent
The negative. There's no outdoor space other than the parking lot
There's no nice seating area
The pool wasn't available. The jacuzzi wasn't available, so if you're not sitting in your room, there's no actual amenities or anything else to enjoy of the hotel
The hallways just smelt like cat litter. I'm allergic to cats. I didn't know this ahead of time that there were cats
I think the website and Expedia need to just give quest 100 accurate information so we can make a decision on where to stay
Michaelann
於 2025 年 7 月住了 1 晚
6/10 一般般
ayaka
寵物同遊, 家庭旅遊
2025 年 7 月 13 日
Property is older and shows its wear and tear. The pictures make it look nicer than it is.
Pool was empty when we arrived which was a bummer for the kids. No prior notice or info on their website as to the status of their pool.
ayaka
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Cole
2025 年 7 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location and staff! Loved our room!
Cole
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Lawrence
2025 年 7 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
Would definitely stay again!
Love Blue and Sierra
Lawrence
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Laura
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
I loved that it is walking distance from the Village. Great spot
Laura
於 2025 年 7 月住了 1 晚
4/10 不太好
Michael
2025 年 7 月 5 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Air conditioning did not work in the summer. Shower was moldy and unclean and the water temperature fluctuated greatly either too cold or scalding. Property was generally very tired although the staff was friendly.
Michael
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jennifer
情侶出遊
2025 年 7 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Loved this cute little hotel! Cozy & clean! In walking distance to pretty much everything. Great staff! Very friendly and assertive with any questions or needs. But The best surprise were the 2 beautiful cats Sierra & Blue that live on property!!! Lots of cuteness & love❤️
Jennifer
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Gustav
親子旅遊
2025 年 6 月 30 日
喜歡:員工素質、設施服務和住宿環境和硬體
Unique little hotel. Room came with arcade machine and bidet. Staff was very nice and helpful. Room was spacious.
Negatives:
String lights outside on the windows that would flash throughout the night. Room was superficially clean, but dirty in corners and harder to reach spots.
Gustav
於 2025 年 6 月住了 1 晚
4/10 不太好
michael
2025 年 6 月 27 日
不喜歡:整潔度和住宿環境和硬體
The heater was blaring all night and you couldn’t turn it off. I had the windows open and it was 40 outside and 90 in the room. Nobody answered at the front desk. I wanted to use the pool but it was under construction and I really stayed because it said swim club. There was no swimming. It was not fun at all. Plus the next day was trash because I didn’t sleep all night because of the heat.
michael
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Andrea
2025 年 6 月 25 日
Andrea
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Erica
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Extremely comfortable bed, pillows, and bedding. I liked the decor of the room and the vibe of the hotel. Staff was personable and nice. Great location. Great price.
Erica
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Tawnee
2025 年 6 月 16 日
不喜歡:整潔度和住宿環境和硬體
The place was so filthy we left at midnight and paid for another hotel down the street that was clean. Our expectations weren’t high, we only expected clean floors and sheets and unfortunately our white stocks turned black and the sheets had stains. We tried to suck it up but ultimately we made the decision to leave for a comfortable sleep. I let hotel management know our disappointment and currently waiting for a response.
Tawnee
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Amanda,Kenosha
2025 年 6 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
The check in was fast. I thought the room was cute and set up nicely. I loved how easy it was to walk to The Village.
Amanda
於 2025 年 6 月住了 1 晚
6/10 一般般
Jeffrey,Santa Barbara
2025 年 5 月 25 日
喜歡:整潔度和設施服務
This place is ok. I had high expectations because the pictures look great. The place is clean but a little dated.
Jeffrey
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Mark
2025 年 5 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Mark
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Sophia
情侶出遊, 寵物同遊
2025 年 5 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location. Very walkable. Friendly staff. My only gripe is the water never got warm. Only needed it once so I didn’t complain.
Sophia
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Michael
家庭旅遊
2025 年 5 月 13 日
did not like the low level of light in the room. and the lack of telephone in the room. and did not see office staff in 3 nights we were there. with the exception of lady opening the door and walking in and scaring the heck out of my wife, who was alone at the time. the room was clean and the bed was very comfortable