Reserved through Expedia. Got to hotel and desk lady said the reservation would take 45 min or so to come through so we should go eat dinner. Came back an hour later and she said, sorry I don’t have any clean rooms. Said a guy wanted a different room and switched and in the meantime a lady came in and took the last room. The desk lady knew we were coming back and had a reservation. Why wouldn’t she make sure to save the last room knowing Expedia was sending it over??
Kara
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Robert
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
We had a fantastic experience
Especially liked being right next to the lake!
I can highly recommend Big Bear Frontier, great property & great value!
Robby W.
Huntington Beach, Ca.
Robert
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Kaylan
團體旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Cute and right by the lake! Rooms were very clean and staff cleaned daily. Games and towels available in the check in center. The pool was warm and clean.
Kaylan
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Patrick
親子旅遊
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would definitely come back. Great location, super clean unit and the picnic area with lake view is pristine. Thumbs up!
Patrick
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Matthew
家庭旅遊
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We liked it. First time to Big Bear and we already want to go back. The room was a simple two queen bed room, but meet our needs for just a one night stay. We used the basketball court and would've used the hot tub if we had more time. My kids commented that the pool and hot tub looked clean. We also liked how the property was in walking distance to The Village, where we enjoyed a waffle cone and browsing the shops.
Matthew
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jorge
情侶出遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing place
Jorge
於 2025 年 6 月住了 2 晚
10/10 有夠讚
ilene
團體旅遊
2025 年 7 月 1 日
喜歡:員工素質、設施服務和住宿環境和硬體
The cabin was very clean. The sofa/bed was very comfortable as was the bed in the bedroom. Lots of windows. Working fireplace. Ample towels. Pool/jacuzzi really nice. Parking easy.Water dispenser, coffee, and ice machine in lobby (only available during lobby hrs). Lake right there. I think the only mild complaint is in regards to the kitchen. The positive is large fridge freezer. . Could use a cutting board and a medium sauce pan. Also no salt/pepper. A small dish drainer in the second sink would also be helpful. These are minor complaints. I would definitely stay there again.
ilene
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Chelsea
情侶出遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property with friendly and helpful staff with many restaurants and activities within walking distance. Will likely book again next time we stay in Big Bear.
Chelsea
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Eric
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
Honestly, a pretty nice stay. We had a broken garbage disposal that was leaking under the kitchen sink. We discovered this 5 minutes into our stay (we were able to check in early). Management and maintenance was on top of it. They didn't have the new disposal so they promptly told us that they'd move us into another room which was made ready/available within the hour. Cabin was spacious enough for 4. Our 3 and 5 year old were able to sleep on the sofa pull out. Cabin is a bit dated in some respects but I think that's part of the charm of the property. Also, they are renovating and building some new units near the pool. A/C in our unit was not working (unit 110) but we didn't bring it up because we were gone for most of the day time. Heater was working and kickin' at night time. We did t cook while there but there was just enough utensils/pots/pans to cook a simple meal. 1 minute walk to the lake. Will most likely stay here again next year.
Eric
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Ali
親子旅遊
2025 年 6 月 25 日
喜歡:住宿環境和硬體
Pros: quite, safe, beautiful, friendly and hospitable check in/out. Gas grills amazing.
Cons: ant infestation, nowhere to hang clothes, no room service or fresh towels despite staying there for 3 night (with proper sign displayed) but there was no one to be seen. I guess its by phone request only? Strange.
Ali
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Lisa
2025 年 6 月 23 日
喜歡:整潔度和住宿環境和硬體
Beautiful property. Clean and great location!
Lisa
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Wendy
2025 年 6 月 23 日
喜歡:整潔度和住宿環境和硬體
Wendy
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Wendy
家庭旅遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Could not ask for better location. Stayed in bottom floor lodge room which was a short walk to the edge of the lake. Could also do a 10 min walk to the village or a very short drive. Definitely central location.
Room was nice. Newly renovated. However, coffee maker did not work, some ants appeared in bathroom, and housekeeping did not show first night.
Amenities were very nice ...water in lobby, fire pit, and pool.hot tub.
Wendy
於 2025 年 6 月住了 2 晚
10/10 有夠讚
curtis
寵物同遊, 親子旅遊
2025 年 6 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was great from check in and throughout our stay. The amenities, pool, ping pong, corn hole, barbecue, and fire pit. Number one is pet friendly truelly pet friendly
curtis
於 2025 年 6 月住了 4 晚
10/10 有夠讚
David
2025 年 6 月 12 日
喜歡:整潔度和住宿環境和硬體
Very clean, nicely updated
David
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Nadiezhda
2025 年 6 月 12 日
Nadiezhda
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Mrs. Kelly
情侶出遊, 寵物同遊
2025 年 6 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Big bear was quiet, safe and beautiful. We brought our dog and she loved it as well.
Mrs. Kelly
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Xavier
2025 年 6 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
Xavier
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Xavier
親子旅遊
2025 年 6 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
The updated cabins are nice and comfortable. Staff if really nice and welcoming. Feels like a little home away from home.
Xavier
於 2025 年 6 月住了 2 晚
6/10 一般般
Mike
2025 年 6 月 9 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Mike
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Sally
情侶出遊
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Book it! Their renovations of the hotel rooms are superb. Spacious, clean, firm beds, 55" tvs, refrigerator, little coffee machine, bathroom (shower/tub) with (closet) super spacious. Highly recommend. The staff were very inviting and hospitable. The hotel sits next to a little portion of the lake with a boat dock. There's a small seating area, a little "beachy" arra but most people were fishing.
Only con is the walls are thin. We heard walking around above us and doors shutting throughout the night. If youre a light sleeper, bring earplugs.
Sally
於 2025 年 6 月住了 1 晚
10/10 有夠讚
David
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very clean and well maintained.
David
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Kelly
2025 年 6 月 6 日
Kelly
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Andre
團體旅遊
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was a relaxing place and the outdoor space was perfect for the weekend.