Classic Chalet, 3 Bedrooms, Mountain View, Mountainside | Living area | 42-inch TV with digital channels, fireplace, DVD player
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Reviews of Country Club Chalet

3.5 out of 5
Country Club Chalet
1124 West Country Club Blvd., Big Bear City, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 65 reviews" "
Rating 8 - Good. 9 out of 65 reviews" "
Rating 6 - Okay. 4 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 3 out of 65 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Edith

Stayed 2 nights in Mar 2024
Response from Manager on 2024/3/28
Thank you for staying witg us in Big Bear City!

10/10 Excellent

CHRISTELA

Traveled with family and small children
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Manager on 2024/1/23
Thank you for staying with us in Big Bear City!

10/10 Excellent

XINYAN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious and clean. Kids friendly has many books and toys. A big patio and yard. Nice to have BBQ in the yard.
Stayed 2 nights in Nov 2023
Response from Manager on 2023/11/29
Thank you for staying with us in Big Bear City!

10/10 Excellent

Malia

Traveled with group
Liked: Cleanliness, property conditions & facilities
I rented this house for a binge of friends to stay for our trip to Big Bear for the Oktoberfest. We were elated that our rental was a block away from the location. AMAZING!
Stayed 2 nights in Oct 2023
Response from Manager on 2023/11/1
Thank you for staying with us in Big Bear City!

8/10 Good

Mia Janelle

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge space, right next to convention center.
Stayed 2 nights in Sep 2023
Response from Manager on 2023/10/5
Thank you for staying with us in Big Bear City!

8/10 Good

Sophia

Traveled with family
Liked: Cleanliness, room comfort
Cute getaway cabin
Cute little cabin, very spacious plenty of room and comfortable. Close to many cute places to eat and all sorts of attractions.
Stayed 3 nights in Jun 2023
Response from Manager on 2023/6/27
Thank you for staying with us in Big Bear City!

10/10 Excellent

Jeffrey, Carlsbad

Traveled with family
Liked: Cleanliness
Spacious, clean. Sectional in TV area was worn out.
Stayed 1 night in Feb 2023
Response from Manager on 2023/2/24
Thank you for staying with us in Big Bear City!

10/10 Excellent

Hector

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great owners. Owners answer questions rapidly and overall nice people.
Response from Manager on 2023/1/5
Thank you for staying with us in Big Bear City!

6/10 Okay

JASON JOHN

Traveled with family and small children
Liked: Amenities, property conditions & facilities
It was a good size for our family. Appreciate the early accomodation. Some things that should be improved: New mattresses and pillows - bed was difficult to lay on, stiff. Some pillows were dirty. A little more cleanliness. Disposal of trash was the worst. We followed the address in the welcome binder but when we got there we were rerouted to another location and we had to pay to dispose trash.
Response from Manager on 2022/12/29
Thank you for staying with us in Big Bear City. The city just recently change the rules regarding the trash. Please contact us we will reimburse you trash feeThank ou

10/10 Excellent

Thanh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean inside
Stayed 1 night in Dec 2022
Response from Manager on 2022/12/24
Thank you for staying with us in Big Bear!

8/10 Good

Francisco J

Traveled with family and small children
Liked: Cleanliness, amenities
It was just ok
Response from Manager on 2022/12/20
Thank you for staying with us in Big Bear

10/10 Excellent

April

Liked: Cleanliness, room comfort
Loved it!
We booked our stay for our one year anniversary and we loved it! Thank you!
Stayed 4 nights in Dec 2022
Response from Manager on 2022/12/16
Thank you for staying with us in Big Bear City!

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, room comfort
My family and i had an amazing time going up to big bear our stay was awesome and cozy loved the cabin definitely looking forward to staying at this location in the future. Property owners were very helpful and kind.
Stayed 2 nights in Dec 2022
Response from Manager on 2022/12/12
Thank you for staying with us in Big Bear City!

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2022
Response from Manager on 2022/8/13
Thank you for staying with us in Big Bear City!

10/10 Excellent

Truc My

Traveled with family and small children
Liked: Cleanliness, amenities
Spacious
Stayed 2 nights in Jun 2022
Response from Manager on 2022/6/6
Thank you for staying with us in Big Bear!

10/10 Excellent

osvaldo

Traveled with family
Liked: Cleanliness, room comfort
Stayed there for the weekend with my family . The cabin was clean and plenty of space. I also enjoyed the location not far from stores has station .also walking distance from some local Cafe. Overall the cabin was nice clean plenty of space enjoyed the back patio set up I would book this place again.
Stayed 2 nights in May 2022
Response from Manager on 2022/5/14
Thank you for staying with us in Big Bear City!

6/10 Okay

Mindy

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Just Okay
The check-in process was not communicated well as a deposit was required and the link to make the deposit did not work. An email was sent that indicated the deposit was to be made “upon arrival.” That was not the case. The deposit was needed prior to arrival in order to get the lockbox code. The property is in decent condition, but there is no toaster on site, only one roll of extremely thin toilet paper provided for each bathroom, and no hand towels in the house. Mismatched dishes, no wine glasses, and a dingy sofa proved that the owner does not care about these small details that provide comfort. On a good note, it is a spacious place with plenty of beds and close to shopping, the slopes, and the village.
Stayed 2 nights in Feb 2022
Response from Manager on 2022/2/22
Thank you for staying with us in Big Bear, we are not providing toaster, please read description what we provide, we have some dishes, caps and etc but it is only for emergency use, s we advice to bring single use, in descriptions it is clearly says . In description and Welcome letter you can find how you needs to pay security refundable deposit, it says you have to pay upon arrival

10/10 Excellent

Cameron

Stayed 3 nights in Jan 2022

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, room comfort
Enjoyed our stay for the weekend...House was clean and cozy for our short trip. Would definitely rent again! And the Host Kristina was always available thru call ie text.
Stayed 2 nights in Nov 2021
Response from Manager on 2021/11/8
Thank you for staying with us in Big Bear City!

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, room comfort
5 stars
we had a blast at the country club chalet it was very well maintained, and perfect for a family that just wants to stay in but away from the city i will definitely book this place again thanks for having us!.
Stayed 2 nights in Sep 2021
Response from Manager on 2021/10/1
Thank yoy for staying with us in Big Bear City

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, clean, GREAT COMMUNICATION, near by everything. Only recommendation is to bring your own towels. Towels are provided but very small. This was one of the best places I’ve stayed at in a very long time and would recommend it for everyone
Stayed 2 nights in Mar 2021
Response from Manager on 2021/3/18
Thank you for staying with us in Big Bear City

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was home it felt a warm welcome ,clean spacious. I loved it and will be back .
Stayed 2 nights in Feb 2021
Response from Manager on 2021/2/19
Thank you for staying with us in Big Bear City!

10/10 Excellent

Gilbert

Stayed 2 nights in Jan 2021
Response from Manager on 2021/2/7
Thank you for staying with us in Big Bear City1

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2020
Response from Manager on 2020/11/26
Thank you for staying with us in Big Bear City!

10/10 Excellent

JonathanMendoza, El Monte

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
PERFECT BEAUTIFUL CABIN Loved the location and it was very homy feeling. My autistic son loved being outside and was great for me everything was gated! Overall enjoyed everything and plan to come back here in the future. Thank you so much!
Stayed 3 nights in Nov 2020
Response from Manager on 2020/11/17
Thank you for staying with us in Big Bear City

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Oktoberfest weekend with friends
Spacious cabin with nice deck. Clean but could use some upgrades.
Stayed 2 nights in Oct 2020
Response from Manager on 2020/10/5
Thank you for staying with us in Big Bear City!

10/10 Excellent

Yusly, California

Traveled with family
Liked: Cleanliness, amenities
Nos encantó este lugar muy limpio y súper espacioso sin dudarlo nos volveríamos a quedar ahi👍
Stayed 1 night in Jul 2020
Response from Manager on 2020/7/29
Thank you for staying with us in Big Bear City !!!

10/10 Excellent

Jeffory

Traveled with family
Liked: Cleanliness, room comfort
3 Bd Cabin for Cost of Budget Hotel room.
I cannot overstate the incredible value of this property. Place is a huge three bedroom with all amenities and a big, livable backyard. No AC is only thing I note as not absolutely perfect!
Stayed 2 nights in Jun 2020
Response from Manager on 2020/6/26
Thank you for staying with us in Big Bear City!!

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very comfortable, easy to find, 2 parking spots and an amazing area to explore
Stayed 2 nights in Mar 2020
Response from Administrator on 2020/3/16
Thank you for staying with us in Big Bear City!

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Manager on 2019/10/29
Thank you for staying with us in Big Bear City!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Manager on 2019/10/8
Thank you for staying with us in Big Bear City1

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oktoberfest 2019
The interior of the house is very clean and spacious. We would definitely stay there again. We went to the Oktoberfest and the house is a great location, 2 minute walk. Only downsides are there isn’t much cookware and there are no washcloths, so bring your own.
Stayed 2 nights in Sep 2019
Response from Manager on 2019/9/16
Thank you for staying with us in Big Bear City!

2/10 Terrible

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied!!
When you drive up to the cabin the yards are completely overgrown. Entering the cabin you can’t help but notice the lack of drapes. The windows were filthy with cowboy webs in the corners. No screens on some of the windows, if there where shades they were broken. Spent the weekend completely exposed and and not able to use the living room as the neighbors window was right there And we had no blinds for privacy. The place needs a serious paint job and some TLC. The linens were not comfortable the mattresses the same
Stayed 2 nights in Sep 2019
Response from Manager on 2019/9/4
Thank you for staying with us in Big Bear City! According to our policy which you have received upon arrival you must notify us right away with any issues or complaints during the stay, in order for us to be able to assist and do correction right on the spot, not after check out. You were staying with us for 3 DAYS, no complaints or issues have been reported by the guests. Blinds were broken by guests, which will be replaced. The cabin is located in National Forest, and we encourage guests to remove any food or trash in order not to attract any animal or insects etc. Grass is cut regularly, per city requirement and code enforcement.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The tohilets wasn’t so clean , the windows has no curtains , out side the property looks like abandoned ..
Stayed 2 nights in Aug 2019
Response from Manager on 2019/9/2
We have 24 service available, we didn't get any complaints regarding the toilet otherwise we will send the cleaning company, curtains were broken by previous guests, it will be replaced very soon, the property outside is not abandoned, the property located in National Forest

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019
Response from Manager on 2019/8/27
Thank you for staying with us in Big Bear City!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Manager on 2019/8/13
Thank you for staying with us in Big Bear City!

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and near everything.
Common areas are spacious. Well furnished and had everything we needed. Nice patio for enjoying the weather. Check in and out was simple. Only drawback was having to dispose of our own trash. Could use a coat of paint.
Stayed 2 nights in Jul 2019
Response from Manager on 2019/7/31
Thank you for staying with us in Big Bear City!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to get away from crowed city. Close to the lake.
Stayed 2 nights in Jul 2019
Response from Manager on 2019/7/16
Thank you for staying with us in Big Bear City!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the venue and it worked out for what we needed
Stayed 2 nights in Jun 2019
Response from Administrator on 2019/6/25
Thank you for staying with us in Big Bear City!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pulled up to trash in front yard. Grass had not been mowed in months. Spider webs inside and outside. Furniture falling apart. No air conditioning. Property had that unclean smell to it. Ground level and some windows were not able to lock closed. Be careful with moose on the wall, there may be a surveillance camera in it. The sofa had to be 20 years old with broken springs, stains and stinks.
Stayed 2 nights in Jun 2019
Response from Administrator. on 2019/6/20
Your review untruthful, the trash was next to can, as soon you are reported we sent cleaning company to take care of it, we assumed this trash came from you. the cabin located in National forest of course spiders outside. In big Bear at nights very cold usually 90% of the properties are not have air conditioning system. We don't have any cameras inside. The sofa 5 years old custom which cost $5,000 .

10/10 Excellent

RO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge. Love the beds and furniture in each room.
Stayed 1 night in Mar 2019
Response from Manager on 2019/3/19
Thank you for staying with us in Big Bear City!

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Lack of hot water was an issue. Very few amenities such as cookware etc. Anything you may need plan on bringing as it will not be supplied. TV very poor quality, uncomforable beds.
Stayed 3 nights in Feb 2019
Response from Legal Depratment on 2019/3/2
According to our policy and disclosure, the guest must notify the host regarding any issues or concerns during the stay so it can be addressed Immediately. We have not received any complaints regarding the property for a long time. This review is from Anonymous which make us impossible to identify the guest and satisfy there stay. Our plumbing team checked the property for the hot water flow, no issues reported. LCD TV is a function. Based on our disclosure we do not provide cookware, but we have some basic one.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big bear trip
Very nice trip
Stayed 2 nights in Feb 2019
Response from Administrator on 2019/2/21
Thank you for staying with us in Big Bear City!

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019
Response from Manager on 2019/1/24
Thank you for staying with us in Big Bear City!

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018
Response from Manager on 2018/12/30
Thank you for staying with us in Big Bear City

10/10 Excellent

Fredrik, Pasadena, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This place was amazing! It is a large place with a big back patio and yard. We had 4 kids with us and they loved sleeping in the bunk beds.
Stayed 2 nights in Aug 2017
Response from Manager on 2017/8/26
Thank you for staying with us in Big Bear City!!!!!!

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was great and it provided all the conveniences of home.
Stayed 5 nights in Jul 2017
Response from Kristina on 2017/8/13
Thank you for staying with us in Big Bear City

8/10 Good

grace

Liked: Staff & service
The cleanliness of the floor is good, but the floor is not clean. If you do not wear a slipper, your soles become very dirty. The furnishings are fabulous. However, the mattress condition of all beds is not good. I can not feel comfortable felling in any bed. It seems to be a very old mettress. Also, Cabin does not use air conditioning in the summer. Considering the summer weather of Big Bear, it can be understood. But I could not feel comfort. Nevertheless, this Cavin is very satisfied with the price. Considering the price of the lantern, it is a great place, and the large lot size is a big advantage.
Stayed 2 nights in Jul 2017
Response from Kristina on 2017/8/13
Thank you for sharing your experience with us, we are pleased that you enjoy your stay. We are strongly enforce the rules of No shoes in the house. Big bear area has fluctuation of the temperature and at night it drops to low 50 F at summer.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Cabin was wonderful!
Response from Kristina on 2017/5/19
Thank you for staying with us in Big Bear City!!!!

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and cozy cabin
Stay was wonderful. Great cabin. Very roomy and comfortable. Having full amenities made it a nice stay. From full.kitchen to laundry.
Response from Kristina on 2017/4/9
Thank you for staying with us in Big Bear City