貝佐丹萊阿爾佩出租度假屋

「把一件400美元羊毛西裝褲乾洗，乾洗回來小了一個尺寸，這樣的服務品質根本無法接受」

「Great location, nice room with a nice balcony. Friendly and helpful staff. It’s the best accommodation during our 2 weeks’ trip in France. 」

「They mention the reception provide 24-hour service but there is only security staff on duty at night. The security guard can't provide service e.g. request for toilet paper, how to operate laundry machine, etc」

「We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold. We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com...

「wunderful stay, perfect housekeeping, quiet room with balcony, friendly staff and right in the middle of all the hotspots to visit in Cannes definitely coming back congrats to the team」