外觀

伯利恆智選假日飯店 - IHG 旗下飯店的評分

2.5 out of 5
伯利恆智選假日飯店 - IHG 旗下飯店
755 Exchange Circle, Bethlehem, GA

評論

8.6

有夠讚

10 分,有夠讚;376 則評論中有 217 則" "
8 分,不錯哦;376 則評論中有 87 則" "
6 分,一般般;376 則評論中有 28 則" "
4 分,不太好;376 則評論中有 21 則" "
2 分,很糟糕;376 則評論中有 23 則" "

8.8/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was exceptional.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Marty

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean great service and breakfast included
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Michael

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Pamela

喜歡:員工素質
於 2024 年 5 月住了 1 晚

6/10 一般般

Maureen

Quick overnight stop. Pullout couch uncomfortable
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Sharon

喜歡:整潔度
於 2024 年 4 月住了 1 晚
Best regards, KP 於 2024年4月9日回覆
We apologize for the inconvenience you experienced during your recent stay. Your feedback regarding the room location and amenities is noted, and we'll take steps to address these issues internally. We value your loyalty and hope to have the opportunity to regain your trust in the future.

8/10 不錯哦

wiley

商務旅客
喜歡:員工素質和住宿環境和硬體
Cleaning could have been better in the bathroom especially toilet. Other than that it is a nice place to stay. I recommend it.
於 2024 年 3 月住了 5 晚
Best regards, KP 於 2024年4月9日回覆
We appreciate your feedback regarding the need for updates and better cleanliness. We're glad to hear that our staff, including the shuttle driver, were helpful and friendly during your stay. We will certainly take your comments into consideration as we strive to improve our facilities and services. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

10/10 有夠讚

Gail

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the area
於 2024 年 3 月住了 1 晚
Best regards, KP 於 2024年3月27日回覆
We appreciate your kind words while reviewing our property! We hope to see you again soon!

10/10 有夠讚

Caitlin

喜歡:員工素質和住宿環境和硬體
Drink desk was very nice and got us checked in super quick.
於 2024 年 3 月住了 1 晚
Best regards, KP 於 2024年3月25日回覆
We are glad that your stay at our hotel was great, and that our service met your expectations.

10/10 有夠讚

Ashleigh

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I absolutely loved my stay here. Staff was so nice! I ended up booking two additional days and they let me keep my room. The rooms were clean and nice. I always had fresh towels. I had to do laundry and it was convenient and affordable. I will stay here again! Wonderful hotel in the middle of everything!
於 2024 年 3 月住了 3 晚
Best regards, KP 於 2024年3月25日回覆
Thank you so much for your kind words. We strive for perfection at our hotel and We are beyond pleased to hear that you enjoyed your stay. Our HSK staff are most definitely one of the best. Looking forward to hosting you again.

10/10 有夠讚

Allen

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚
Best regards, KP 於 2024年3月27日回覆
We appreciate your review. We're pleased that you took the time to acknowledge our staff, as we are always striving to provide great customer service!

10/10 有夠讚

Jill

商務旅客
Breakfast not so great but everything else was!
於 2024 年 3 月住了 1 晚
Best regards, KP 於 2024年3月27日回覆
Thank you for your recent review of our property! We really appreciate your kind words, and we're so glad that you enjoyed your stay with us. We are very sorry to hear about your breakfast experience on your recent stay. Our guests' experience is truly our number one priority.

10/10 有夠讚

sandra

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was clean ane everyone was nice
於 2024 年 3 月住了 2 晚
Best regards, KP 於 2024年3月27日回覆
We appreciate your kind words while reviewing our property! We hope to see you again soon!

10/10 有夠讚

Ruben

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location, clean rooms and bathrooms
於 2024 年 3 月住了 1 晚
Best regards, KP 於 2024年3月27日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 很糟糕

Dave,Phoenix

於 2024 年 2 月住了 1 晚
Best regards, KP 於 2024年3月27日回覆
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 有夠讚

Jessica

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Best regards, KP 於 2024年2月28日回覆
We are grateful to have been of service to you, and we're pleased to hear that our team provided the assistance you needed promptly and effectively. IWe look forward to welcoming you back for another enjoyable visit in the future.

10/10 有夠讚

Dale,Lakeland

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cleaned the room every day. Breakfast was great. Within walking distance to several dining places. Check in and check out was a breeze. No complaints whatsoever.
於 2024 年 1 月住了 4 晚
K.P. 於 2024年2月8日回覆
Dear Dale, Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you enjoyed the excellent breakfast experience. Your feedback regarding thecheck in is duly noted, and we appreciate your valuable input.We look forward to welcoming you back on your next visit to Duluth!Sincerely,

2/10 很糟糕

Josh

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
K.P. 於 2024年2月9日回覆
Josh,We sincerely apologize for the unsettling incident you experienced during your stay. Your comfort and security are our top priorities,Your feedback is invaluable, and we are committed to making your next stay a seamless and enjoyable experience.We genuinely value your trust and hope to welcome you back for a more positive experience in the future.Sincerely,

10/10 有夠讚

Jared

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
K.P. 於 2024年2月8日回覆
Jared,Thank you for staying at the Holiday Inn & Suites Bethlehjem - GA! We're delighted to hear that our team's helpful and polite service contributed to making your stay enjoyable. It's our goal to provide a great experience for our guests, and we appreciate your feedback. We look forward to welcoming you back on your next visit.Sincerely,

10/10 有夠讚

Ann

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is close to shopping & dining areas.
於 2024 年 1 月住了 2 晚
K.P. 於 2024年2月8日回覆
Thank you for staying at the Holiday Inn & Suites Bethlehe, GA.we're delighted that you experienced the level of hospitality we strive for. It's great to know that you enjoyed our hotel location. Your feedback is truly appreciated, and we look forward to the opportunity to welcome you back for another exceptional stay.Sincerely,

10/10 有夠讚

Daniel

於 2024 年 1 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you so much, Daniel! Making guests feel special is our top priority, and we are thrilled to know we succeeded with you! We are so happy to know that your stay was so enjoyable. Thank you for taking the time to share your feedback!

10/10 有夠讚

Nichelle

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was great!
於 2024 年 1 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you,Nichelle, we are so honored to know that we have earned your high recommendation! We strive to provide excellent service to all our guests, making them feel comfortable and relaxed while away from home. We look forward to having you stay with us again if your travels bring you back to Bethlehem!

10/10 有夠讚

Gilberto

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 1 月住了 2 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you for sharing your comments with us! We're pleased you enjoyed our clean accommodations and friendly service. We hope we can welcome you back again the next time you're in our area!

10/10 有夠讚

Krishawn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love this place
於 2024 年 1 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you, Krishawn, for such OUTSTANDING feedback regarding your stay with us. We love that you appreciate our excellent location- which is a convenient short drive to Bethlehem,GA, Thank you also for shining the spotlight on our hotel which not just offers high quality accomoddation - but some local exprience from our countryside. We can't wait to welcome you back soon!

10/10 有夠讚

Frances

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We liked that it was clean and close to our destination. Breakfast was good also.
於 2023 年 12 月住了 2 晚
Kindly, K.P. 於 2024年1月23日回覆
What a pleasure to read your kind words about your recent stay at Holiday Inn, Bethlehem, GA. We're glad you had a wonderful visit with us and enjoyed our comfortable accommodations, ample amenities, and exceptional service. You can be sure your compliments will be shared with our staff It will be our pleasure to host you again soon.

10/10 有夠讚

Julio

於 2024 年 1 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you so much, Julio! Making guests feel special is our top priority, and we are thrilled to know we succeeded with you! We are so happy to know that your stay was so enjoyable. Thank you for taking the time to share your feedback!

8/10 不錯哦

Janice

於 2024 年 1 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you for taking the time to let us know about your visit with us. We're disappointed to learn your stay wasn't up to par. It is essential for us to know where we fell short so we can make the necessary improvements to ensure a better experience for our guests in the future, and we thank you for this feedback from you. We hope that you might consider giving us another chance to exceed your expectations on a future visit.

10/10 有夠讚

Joyce

於 2023 年 12 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you for your awesome score and review. We are so proud that we met your needs while here on business and that you found our location to be perfect. Thanks again, and we hope you can come back soon - for pleasure or business!

10/10 有夠讚

Savannah

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
Amazing and clean check on staff was very nice highly recommend
於 2023 年 12 月住了 1 晚
K.P. 於 2024年2月8日回覆
Thank you for staying at the Holiday Inn & Suites Bethlehem,GA! We're delighted to hear that our team's helpful and polite service contributed to making your stay enjoyable. It's our goal to provide a great experience for our guests, and we appreciate your feedback. We look forward to welcoming you back on your next visit.Sincerely,

10/10 有夠讚

Glenn Robert,Novato

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent service and very convenient
於 2023 年 12 月住了 6 晚
K.P. 於 2024年2月8日回覆
Thank you for taking the time to share your experience with us. We are grateful to have been of service to you during your stay. We strive to provide exceptional service, and it's rewarding to know that we met your expectations. We are honored by your recommendation and would be more than happy to welcome you back to the Holiday Inn Bethlehem ,whenever your travels bring you to the area.Wishing you all the best and good health.Warm regards,

2/10 很糟糕

Jared

家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like smoke. Bathrooms were gross and bugs were everywhere! ! The door did not seem secure and was not safe for my family. By far this wss the worst hotel we've stayed.
於 2023 年 12 月住了 3 晚
Kindly, K.P. 於 2023年12月31日回覆
Hello,Jared! While we always appreciate guest feedback, we're sorry to hear that you didn't enjoy your time with us. We apologize for any disappointment in our amenities, This is not our Hotel standard. However, we'll be sure to keep your comments in mind for the future.

8/10 不錯哦

Jesse

喜歡:整潔度
於 2023 年 12 月住了 3 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you for such great feedback. It was our pleasure having you as our guest, Jesse, and we hope we can welcome you back soon!

10/10 有夠讚

Terrie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and friendly staff.
於 2023 年 12 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you, Camakeupgirl! It was our pleasure to host you at Holiday Inn Bethlehem,GA. We are thrilled to have earned your five-star rating, and we appreciate your kind words! It is wonderful to know you were impressed by our comfortable accommodations, awesome amenities, and friendly staff. we can't wait to welcome you back in the future!

10/10 有夠讚

Gail

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In a growing community
於 2023 年 9 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
We are very grateful for your review and are thrilled to hear that your stay was enjoyable. It is wonderful to know that the team was friendly and that you found your accommodations to be clean, quiet, and comfy. Additionally, we are pleased that the hotel's amenities contributed to your positive experience. Thank you for taking the time to provide your feedback. We eagerly anticipate your return to Holiday Inn Bethlehem,GA

8/10 不錯哦

Buster

喜歡:整潔度、員工素質和住宿環境和硬體
Stayed overnight
於 2023 年 11 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you for taking the time to let us know about your visit with us. We're disappointed to learn your stay wasn't up to par. It is essential for us to know where we fell short so we can make the necessary improvements to ensure a better experience for our guests in the future, and we thank you for this feedback from you. We hope that you might consider giving us another chance to exceed your expectations on a future visit.

6/10 一般般

Craig

喜歡:員工素質
於 2023 年 11 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
Thank you for taking the time to let us know about your visit with us. We're disappointed to learn your stay wasn't up to par. It is essential for us to know where we fell short so we can make the necessary improvements to ensure a better experience for our guests in the future, and we thank you for this feedback from you. We hope that you might consider giving us another chance to exceed your expectations on a future visit.

10/10 有夠讚

Daniel

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was very friendly and efficient and the place was clean.
於 2023 年 11 月住了 2 晚
Kindly, K.P. 於 2023年11月26日回覆
Thank you for staying at the Holiday Inn & Suites Bethlehem,GA. We appreciate you taking the time to share your positive experience with us! We're thrilled to hear that you found your room clean, comfortable, and enjoyed the nice view. It's wonderful to know that our location and tranquility contributed to a memorable stay. We look forward to welcoming you back on your next visit!

10/10 有夠讚

Sandra

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bethlehem, Ga layover
The hotel was convenient and very clean. I don’t know the occupancy, but it was very quiet. Staff were friendly and helpful. The breakfast was the usual continental so it was just ok. Wish they would do a waffle maker rather than the pancake machine. It doesn’t do a good job. Overall I had a good experience and would definitely stay again.
於 2023 年 11 月住了 1 晚
K.P. 於 2023年11月19日回覆
Dear Sandra,We are very pleased to hear you felt safe and comfortable at our hotel. Our staff takes great pride in providing a clean and relaxing environment for all of our hotel guests. We also agree with you that we have a great staff and they deserve to know of your very kind words. Thank you so much for your feedback, it truly is very encouraging to know when our efforts have hit the mark. It was a pleasure having you and thank you for choosing the Holiday Inn Express and Suites in Bethlehem GA. We hope to see you again very soon.In Hospitality,

10/10 有夠讚

Tara

於 2023 年 11 月住了 1 晚
Kindly, K.P. 於 2024年1月23日回覆
We are very grateful for your review and are thrilled to hear that your stay was enjoyable. It is wonderful to know that the team was friendly and that you found your accommodations to be clean, quiet, and comfy. Additionally, we are pleased that the hotel's amenities contributed to your positive experience. Thank you for taking the time to provide your feedback. We eagerly anticipate your return to Holiday Inn Bethlehem,GA

10/10 有夠讚

Briana

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place was so amazing ! Definitely will be staying here again
於 2023 年 11 月住了 1 晚
Kindly, K.P. 於 2023年11月19日回覆
Dear Briana,Thank you for taking the time to share with us your experiences during your recent stay at the Holiday Inn Express and Suites Bethlehem,GA. I am very pleased to learn that you enjoyed your stay and were able to get a great nights sleep. This is what we strive to provide each and every stay for our valued guests such as yourself. I will pass along your kind and encouraging words to the other members of our team. Thank you again for choosing to stay with us and we we hope to see you again soon!

10/10 有夠讚

alayna

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay after a day at the GA game. Easy to find, places to eat near by, convenient drive home next morning.
於 2023 年 11 月住了 1 晚
Kindly, K.P. 於 2023年11月19日回覆
Dear Alayna,Thank you for taking the time to share with us your experiences during your recent stay at the Holiday Inn Express and Suites Bethlehem,GA. I am very pleased to learn that you enjoyed your stay and were able to get a great nights sleep. This is what we strive to provide each and every stay for our valued guests such as yourself. I will pass along your kind and encouraging words to the other members of our team. Thank you again for choosing to stay with us and we we hope to see you again soon!

4/10 不太好

James or Caroline

家庭旅遊
不喜歡:設施服務
This hotel was fair.
於 2023 年 10 月住了 3 晚
K.P. 於 2023年11月19日回覆
Dear James,We would like to thank you for your business and loyalty to our hotel. It troubles me to hear your experience at our hotel was not up to your satisfaction. We want our guests to feel at ease when they stay with us and I am sorry to hear there were disappointing aspects to your stay. We will use your comments as coaching opportunities and strive to provide better service to our guests based on your experiences with us.Again, thank you for staying with us. We value your comments and welcome the opportunity to provide you with excellent service again in the future.In Hospitality,

4/10 不太好

Bobby

商務旅客
不喜歡:員工素質和客房舒適度
A Poor Experience
The room was standard for HIE, but the shower never got above lukewarm. The coffee in the breakfast room was lukewarm as well. The front desk was no help giving me a proper receipt as they said I booked it through Hotels.com. Subsequently, the front desk charged me for the room and then put a second charge of $50 on our credit card. Getting this charge cleared has been a problem since HIE customer service is non-existent. I was there on business, so I'll sleep in my car before I book this place again.
於 2023 年 10 月住了 1 晚
K.P. 於 2023年10月27日回覆
Dear Bobby,Thanks for your review. We work hard to deliver an exceptional guest experience. I'm sorry for your experience during your stay. I have shared your comments with the hotel management. I am certain measures will be in place to address the areas you have noted.Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide you with a better staySincerely,

10/10 有夠讚

Truman

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a great stay would stay her again
於 2023 年 10 月住了 1 晚
K.P. 於 2023年10月27日回覆
Dear Truman, Thank you so much for your positive feedback on your most recent stay! We are extremely glad to hear you enjoyed your stay, and we hope to see you again in the near future.Thanks again!

10/10 有夠讚

david

於 2023 年 10 月住了 2 晚
K.P. 於 2023年10月27日回覆
Dear David,Thank you so much for your positive feedback on your most recent stay! We are extremely glad to hear you enjoyed your stay, and we hope to see you again in the near future.Thanks again!

2/10 很糟糕

robert

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2023 年 10 月住了 1 晚
K.P. 於 2023年10月27日回覆
Robert,Thank you for your feedback in regard to your stay with us. I do apologize that your stay here with us was not an enjoyable one. We appreciate your feedback and are working diligently every day to improve on our efforts to make ensure our guests are happy. Again, I'd like to apologize to you on behalf of HIE and Staff. Thank you so much for staying with us. We hope to see you again in the not-so-distant future.

10/10 有夠讚

Michael

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
K.P. Director of Operations 於 2023年10月17日回覆
Dear Michael,We appreciate you taking the time to leave a review! We use this to better our guests experience!We are so glad to hear that you enjoyed your stay with us!We do hope to see you again in the future!!Sincerely,

10/10 有夠讚

Lamar

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very easy, pleasant stay.
於 2023 年 9 月住了 8 晚
K.P. Director of Operations 於 2023年10月17日回覆
Dear Lamar, We appreciate you taking the time to leave a review! We use this to better our guests experience!We are so glad to hear that you enjoyed your stay with us!We do hope to see you again in the future!!Sincerely,

6/10 一般般

Katherine

家庭旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
不喜歡:整潔度
Found blood on my pillow
Everything looked great at first glance, very clean, very comfortable. Unfortunately there was blood on one of my pillows and that was very disconcerting about what had and hadn’t been changed, linen wise. Also, the power sun shade did not work.
Blood pillow
Blood pillow
Blood pillow
Blood pillow
於 2023 年 10 月住了 1 晚
K.P. Director of Operations 於 2023年10月13日回覆
Katherine, Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions, as that is not up to our normal standards. Rest assured that these issues will be looked into. We value your comments, and your feedback will be shared with our staff so we can make the necessary changes. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.Sincerely,

8/10 不錯哦

Melissa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
K.P. Director of Operations 於 2023年10月13日回覆
Dear Melissa,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,