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Reviews of Motel 6 Bethel, CT - Danbury

2 out of 5
Motel 6 Bethel, CT - Danbury
21 Stony Hill Rd, Bethel, CT

Reviews

7.2

Good

Rating 10 - Excellent. 90 out of 389 reviews" "
Rating 8 - Good. 122 out of 389 reviews" "
Rating 6 - Okay. 101 out of 389 reviews" "
Rating 4 - Poor. 45 out of 389 reviews" "
Rating 2 - Terrible. 31 out of 389 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Great mattress. TV a little dark
Stayed 1 night in Apr 2024

2/10 Terrible

SCOTT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am not happy with my stay this past week… There was a large group of people staying in one of the rooms on the 2 that made a incredible amount of noise for 3 hours from 11 till 2 am… After many attempts of calling the front desk and no answer I finally had to call the police department to shut the noise down.. And even after they left the noise continued for several hours.. In and out of the room, slamming doors, and banging on walls, and loud talking . Needless to say I got not much rest that night..
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Terrible

Tony, Jersey City,

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and Unsafe!!!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/3
Hi Tony, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

marie-josee

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Travelling with dogs. Hotel was clean and adequate for the price. Cannot expect a 5 star hotel when you pay that price. I would stay there again if I was driving through.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/3/7
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

susan

Hallways smell like wet dog. Its awful!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/16
Hi Susan, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice for a motel six
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/12/5
Hi Brandon,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person was so nice and helpful!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/29
Hi Kelsey, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
newroom，nice place
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/29
Hi Jie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Ron

Traveled with partner, Traveled with pets
Disliked: Amenities
Broken toilet seat. Smoke detector hanging out of the ceiling.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/21
Hi Ron, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Mester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
place is newly renovated. No elevator since it’s only 2 floors. ample free guest parking and lots of food places around. Walmart, Target close by.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/11/8
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Carlos Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
I'd suggest they turn up a bit the hot water temp.brrr.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 2023/11/8
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Just a basic hotel
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/11/1
Hi Kevin, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Michelle

Stayed 1 night in Oct 2023

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Amenities
The walls are thin, and the first night I could hear my neighbor’s tv the entire time, as well as their alarm clock going off every 5 minutes in the early hours of the morning. The only thing I felt was missing was a bar fridge. Other than that, the bed was comfortable, it was clean, and the motel is in a convenient location.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 2023/10/25
Hi Angela, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not fancy, but all the basic necessities--which was all we needed. Bed was very firm, pillows very flat and uncomfortable for us-- should have brought our own. But, all in all, a comfortable stay!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/10/18
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Young

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

CAROLYN MAE

Traveled with partner
The room was fine and found it to be very clean. Downfall was the smell of stale cigarettes in the hallway. Mostly disappointed there was no ice machine.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/20
Hi Carolyn Mae, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Most expensive Motel 6 we ever stayed in but also the cleanest. No amenities but comfortable.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/9/7
Hi Hilary,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner across the road 7-Eleven next door
Stayed 7 nights in Aug 2023
Response from Brand Experience Team on 2023/9/7
Hi Gary,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Shelly

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Would not allow us to check in at 2:30 pm as opposed to 3pm since room was not ready. When processing my credit card the establishment said my card was declined, however when I called my cc company there was no issue w/card and told me it was a vendor issue not my card. The office was below our room and the TV was blaring all night. The room had an obnoxious fake smell; bed linens were less than adequate and don't get me started on the pillows. All this for $163 a night!
Stayed 1 night in Jul 2023

6/10 Okay

Nanette

Stayed 1 night in Jul 2023

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness
Building was remodeled but run down outside
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/7/27
Hi Kristen,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

4/10 Poor

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline W.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The room looked recently renovated, and was very clean at check in. The only downside was the water in the shower was barely warm and it only lasted minutes before it was cold.
Stayed 4 nights in Jun 2023
Response from Brand Experience Team on 2023/6/21
Hi Mary, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Frederick

Liked: Cleanliness, property conditions & facilities
Good enough location. Recently refurbished. Clean. HOWEVER, no shampoo, no clock, no breakfast, no refrigerator, no microwave, no ice, no coffee maker. Spartan to say the least.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 2023/6/16
Hi Frederick, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
It was clean, and comfortable, staff was helpful
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/2
Hi Kevin, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably clean budget hotel with responsive staff. My big complaint is that the room had no mini-fridge. Of course, I am sure that they never said it did, but I had assumed all hotels had them as standard. I wound up buying a cheap bag of ice at the 7-11 two doors down and filling the sink with ice
Stayed 2 nights in May 2023
Response from Brand Experience Team on 2023/6/2
Hi Peter, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable bed
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/2
Hi Gilmar, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concerns
The room was fine. My only issue was people actually lived there as a residence, and they were some shady people. My son was fearful to leave me at night.
Stayed 4 nights in May 2023
Response from Brand Experience Team on 2023/5/24
Hi Anna,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Rita

Disliked: Staff & service, property conditions & facilities
Horrible service and attitude
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 2023/4/5
Hi Rita,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

8/10 Good

Dave, Woodbury

Liked: Cleanliness, staff & service, property conditions & facilities
This was the cheapest, no thrills local place to stay. It worked for me.
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 2023/2/9
Hi Dave,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not enough amenities for the price
This was my second stay here since the name changed. The rooms were all renovated with hardwood floors which was nice. The toilet seat was falling off so I went to the FD and the guy came up to fix it abd gave an extra blanket I asked for. The TV wasn't clear while watching it, there was no microwave, no mini fridge, no iron, or ironing board and no blow dryer. There wasn't even an ice machine which was very disappointing. Overall the room was nice. I don't think i would stay here again.
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 2023/2/9
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

David

Business traveler
Disliked: Amenities, property conditions & facilities
Advertised continental breakfast, gym. Not so. Staff half hearted cutomer service.
Response from Brand Experience Team on 2023/2/9
Hi David,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Erick

Business traveler
Liked: Cleanliness, property conditions & facilities
It was good wish the had a refrigerator and microwave
Response from Brand Experience Team on 2023/2/9
Hi Erick,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Patricia

10/10 Excellent

Maura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The guy Mike fixed the heat . It wasn't working. Nice bed good sleep
Response from Brand Experience Team on 2023/2/9
Hi Maura,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Okay

Shelley

Disliked: Property conditions & facilities
While this was convenient to where I was visiting, the refurbishing is clearly still in progress. Room was generally clean, but the light switches didn't coordinate, and the toilet needed a handle jiggle to keep it from running. Clearly the floors were new laminant, but with no rugs, I was glad I brought slippers. Whoever set the tiles in the bathroom did shoddy work, and the fixtures were still old and worn. Why upgrade one without the other? Bed was comfortable, but the pillows were flat and lumpy. Glad I brought my own.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2023/2/9
Hi Shelley,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

CAROL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
This was just remodeled. So very nice. However they took out the hair dryers. Difficult for travelers.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2023/2/9
Hi Carol,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Marco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean overall
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2023/2/9
Hi Marco,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Jim

Stayed 1 night in Oct 2022
Response from Brand Experience Team on 2023/2/9
Hi Jim,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

john

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entering room overwhelmed by Mold, must smell..god
The Overwhelming, eye watering, mold & mildew must smell was was even stronger in the 2nd room they tried to give us. Like a punch in the face when you walk in. No windows in hotel are openable. We weren't in there 5 minutes and i can still smell the mold hours later. Burning my clothes
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 2022/10/8
Hi John, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Kaur J.#Team6

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 2022/10/8
Ten out of 10?! We’re blushing. Thanks for your review, we really appreciate the support. Kaur J.#Team6

8/10 Good

Cinthya

Stayed 1 night in Aug 2022
Response from Brand Experience Team on 2022/10/8
Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

8/10 Good

Jim

Traveled with family
Liked: Staff & service, amenities
SECOND TIME STAYING HERE: Good price for the area. NOT fancy, but reasonably clean and very quiet. The only issue I had was that on the first night (of four nights), the top sheet had a dirty stain, like from a shoe -- quickly remedied. IF ALL YOU WANT IS A VERY COMFY BED, a CLEAN BATHROOM, HOT SHOWER, and PEACE and QUIET, this is a GOOD VALUE for the area. GREAT DINER just across the street (good moussaka, good breakfast), and LOTS of GOOD FOOD NEARBY, (Lebanese joint has amazing lamb shawarma!)
Stayed 4 nights in Aug 2022
Response from Brand Experience Team on 2022/10/8
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6