「Well, although there was a booking issue and I was unable to check in as they close the office after 9 PM I have to say I got an excellent response from Lauren the next morning. The third party booking glitch was explained and they are working to resolve this for future customers. Lauren provided excellent customer service and assured a prompt refund. I will definitely be staying here in the future due to the good customer service communication that was prompt. The property looked great and...
「Well, although there was a booking issue and I was unable to check in as they close the office after 9 PM I have to say I got an excellent response from Lauren the next morning. The third party booking glitch was explained and they are working to resolve this for future customers. Lauren provided excellent customer service and assured a prompt refund. I will definitely be staying here in the future due to the good customer service communication that was prompt. The property looked great and...
Keith