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PHÖNIX Hotel

Property class: 4

Choose dates to view prices

At PHÖNIX Hotel, you can look forward to a terrace, a garden, and a playground. Treat yourself to a body treatment, a facial, or a body wrap at the onsite spa. The on-site Regional cuisine restaurant, Panorama Restaurant, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is NT$4,217
NT$4,512 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a nightstand with a lamp and a vase of flowers.

Standard Single Room

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a neatly made bed, white pillows, a bedside table with a vase of flowers, and a wall-mounted lamp.

Standard Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Double Room, Park View

A hotel room with a bed, a chair, a nightstand, a lamp, and a window with curtains.

Comfort Double Room, Park View

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room

A neatly made bed with white linens and a pillow featuring a colorful embroidered design.

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Quadruple Room

A hotel room with a large bed, a wooden table, a sofa, and a painting on the wall.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi
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About the neighborhood

Bergneustadt is home to PHÖNIX Hotel. Monte Mare Reichshof-Eckenhagen and Schemmerhausen Slope are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Gumbala Water Park and Eckenhagen Monkey and Bird Park. Drolshagener Labyrinth and Dieringhausen Railway Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Bergneustadt travel guide
Map
Am Räschen 2, Bergneustadt, 51702

What's nearby

  • A village with traditional half-timbered houses, a playground, and a church steeple in the background.
    Bergisches Land Nature Park
    1 min walk - 0.0 km
  • A modern stadium with a large dome and a red roof, surrounded by trees and urban buildings.
    LANXESS Arena
    53 min drive - 67.5 km
  • A cathedral with two tall spires, a river with boats, and a cityscape with buildings and trees.
    Cologne Cathedral
    57 min drive - 70.5 km
  • Aggertalsperre
    7 min drive - 2.6 km
  • Cologne Trade Fair Grounds
    52 min drive - 66.8 km

Getting around

  • Gummersbach Station
    16 min drive
  • Cologne - Bonn Airport (CGN)
    52 min drive

Restaurants

  • BowlingCenter Oberberg
    5 min drive
  • Alanya
    9 min drive
  • Jade
    11 min drive
  • Kunstwerk
    11 min drive
  • Burger King
    10 min drive

About this property

PHÖNIX Hotel

  • Upscale hotel
  • You can look forward to a terrace, a garden, and a playground at PHÖNIX Hotel. Treat yourself to a body treatment, a facial, or a body wrap at the onsite spa. The on-site Regional cuisine restaurant, Panorama Restaurant, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking and valet parking
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and luggage storage
    • A 24-hour front desk, an elevator, and a billiards/pool table
  • Room features
  • All 58 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like separate sitting areas and bathrobes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 20-inch flat-screen TVs with satellite channels
    • Separate sitting areas, heating, and daily housekeeping

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The price is NT$2,671
NT$2,858 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Panorama Restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Does PHÖNIX Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at PHÖNIX Hotel?

As of 2026/8/18, prices found for a 1-night stay for 2 adults at PHÖNIX Hotel on 2026/8/25 start from NT$4,217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PHÖNIX Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at PHÖNIX Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PHÖNIX Hotel?

Check-out is at 11:00 AM.

Does PHÖNIX Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is PHÖNIX Hotel located?

Situated in Bergneustadt, this spa hotel is steps from Bergisches Land Nature Park, and within 3 mi (5 km) of Aggertalsperre and Lieberhausen Church. Gumbala Water Park and Eckenhagen Monkey and Bird Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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