住宿正面 (夜晚)

索恩烏森砍飯店的評分

4 out of 5
索恩烏森砍飯店
Rosenkrantzgaten 7, Bergen

評論

9.4

好極了

10 分,有夠讚;1002 則評論中有 710 則" "
8 分,不錯哦;1002 則評論中有 235 則" "
6 分,一般般;1002 則評論中有 41 則" "
4 分,不太好;1002 則評論中有 11 則" "
2 分,很糟糕;1002 則評論中有 5 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

yi che

於 2023 年 7 月住了 1 晚
Katarina 於 2023年8月21日回覆
Hi yi cheThank you for rating us for other travelers to see. Hope to see you again on your next trip to Bergen.

10/10 有夠讚

Liang-Ting

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Gorgeous stays here in Bergen.
The location of the hotel is extraordinarily convenient, it’s just 20 steps from Bryggen. All the crews not only the front desk but the lounge and restaurant were all friendly and passionate. The evening light meal is one of the spot light of this chained hotel. Though the choice is limited, but the offer has been a great deal when traveling in Norway. Can’t be more positive to the performance of this hotel. The breakfast is brilliant and the coffee machine nearby the lobby is of desired in the chilled winter time.
於 2018 年 12 月住了 2 晚
Anja 於 2019年1月23日回覆
Thank you for such a nice review. It is so nice to hear that you found our staff to be so great, and that you enjoyed our evening meal offer. Thank you for the nice words about the breakfast as well. Hope to welcome you back another time!

8/10 不錯哦

man yin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
無論酒店本身或位置也值得推介
位置很好,對面是停車場,自費,250Nok一天,距離漁市場、市中心也很近。 以挪威的物價而然,物有所值
於 2018 年 8 月住了 2 晚

8/10 不錯哦

Kirk

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice complimentary breakfast
於 2024 年 5 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年5月23日回覆
Dear Kirk, thank you for your wonderful review. Welcome back!

10/10 有夠讚

LANCE

喜歡:整潔度、員工素質和住宿環境和硬體
Great location friendly staff
於 2024 年 5 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年5月23日回覆
Dear Lance, thank you for your wonderful review. Welcome back!

8/10 不錯哦

Kristal

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It faces a parking lot. Good service. Excellent breakfast
於 2024 年 5 月住了 4 晚
Thon Hotel Rosenkrantz 於 2024年5月23日回覆
Dear Kristal, thank you for your wonderful review. Welcome back!

10/10 有夠讚

Kimberly

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年5月23日回覆
Dear Kimberly, thank you for your wonderful review. Welcome back!

10/10 有夠讚

louise,staten island

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast was amazing! Plenty of options.
於 2024 年 5 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年5月23日回覆
Dear Louise, thank you for your wonderful review. Welcome back!

6/10 一般般

Barbara

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Huge nightlife outside our window during weekend. Difficult to sleep. Room was very small. Otherwise hotel was okay. Breakfast very good and diverse-something for everyone.
於 2024 年 5 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年5月6日回覆
Dear Barbara,Thank you for your feedback. We're glad you liked our breakfast. We're sorry about the noise and the small room. Next time, let us know if you prefer a quieter room. We have larger rooms too, like our Superior or Business Rooms, which might be more comfortable for you.We hope to see you again and provide a better experience.

8/10 不錯哦

Amy

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The room was spacious and comfortable. We needed to be careful entering and exiting bathroom as there was a small step down.
於 2024 年 5 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年5月6日回覆
Dear Amy, thank you for your review. Looking forward welcoming you back!

10/10 有夠讚

Inna,Granada Hills

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, one block away from the harbour. Comfortable beds and amazing breakfast 😁
於 2024 年 4 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年4月27日回覆
Thank you for your fantastic review and for highlighting our ideal location close to Bergen's port. We are delighted to hear that you enjoyed our breakfast and found the beds comfortable. It's our pleasure to provide a perfect base for exploring the city. We look forward to your next visit!

10/10 有夠讚

EDWIN ARIEL

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El desayuno muy bueno y variedad, tambien nos dieron una merienda por la tarde muy buena. El personal muy amable y el hotel bonito
於 2024 年 4 月住了 4 晚
Thon Hotel Rosenkrantz 於 2024年4月27日回覆
Thank you for choosing to stay with us at Thon Hotel Rosenkrantz Bergen and for taking the time to leave top score review. We hope to welcome you back again soon for another pleasant experience.

10/10 有夠讚

Chris

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant stay for two nights in April, 2024. Breakfast was the best in Norway.
於 2024 年 4 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年4月27日回覆
Thank you for choosing to stay with us at Thon Hotel Rosenkrantz Bergen and for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed your stay, especially our breakfast, which you've kindly described as the best in Norway! Your feedback is greatly appreciated, and it motivates us to keep up the high standards. We hope to welcome you back again soon for another pleasant experience.

6/10 一般般

Joyce

於 2024 年 4 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年4月27日回覆
Thank you for choosing to stay with us at Thon Hotel Rosenkrantz Bergen and for taking the time to leave top score review. We hope to welcome you back again soon for another pleasant experience.

10/10 有夠讚

Maurine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The breakfasts that are included in your fees here at this hotel is simply the best buffet I have ever had !! Such a variety, to meet so many dietary needs. Thank you so much for having this available!!
於 2024 年 4 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年4月23日回覆
Dear Maruine, thank you for your excellent review. Looking forward welcoming you back!

10/10 有夠讚

Brett

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel and the breakfast, which is included, is out of this world. So many options and so delicious!!
於 2024 年 4 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年4月20日回覆
Dear Brett, Thank you for your feedback. We're delighted to hear you enjoyed the excellent breakfast. We hope to welcome you back soon.

10/10 有夠讚

Maxime

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bel hôtel idéalement situé à quelques minutes du centre du port et des attractions de la ville de Bergen. Chambre très propre, excellent petit-déjeuner et personnel à l’écoute.
於 2024 年 4 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年4月20日回覆
Dear Maxime, thank you so much for your wonderful review! We're thrilled you enjoyed your stay and appreciated our central location and helpful staff. Looking forward to welcoming you back soon!

10/10 有夠讚

Cecilia

情侶出遊
喜歡:設施服務
Excellent lodgings and breakfast.
於 2024 年 4 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年4月20日回覆
Dear Cecilia, Thank you for your feedback. We're delighted to hear you enjoyed the excellent breakfast. We hope to welcome you back soon.

8/10 不錯哦

Robert

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
An excellent breakfast was included with the room. Also, a light evening meal provided convenience and value.
於 2024 年 4 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年4月8日回覆
Thank you for your feedback. Welcome back! :)

8/10 不錯哦

Anne,London

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well located one block back from the old harbour. Good size corner room with seating. Excellent breakfast.
於 2024 年 3 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年4月8日回覆
Thank you for your feedback. Welcome back! :)

10/10 有夠讚

Grettel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Even though the hotel is not a luxury property, you will find what’s needed. It is clean, offers a very good breakfast with a very good selection of fruits, vegetables, meats, etc. The hotel also offers a light dinner which we did not expect. We received more than what we expected. Very satisfied with our selection. The only con is that since we were not able to get the room early, we had to leave our luggage downstairs on our own risk. They do not have a concierge to help you with this kind of needs like other hotels do.
於 2024 年 4 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年4月8日回覆
Thank you for your feedback. Welcome back! :)

8/10 不錯哦

Amy May Wah,North Andover

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
It would have been a five star review if the front desk Hotel Agent Erik was more empathetic about my uncle and aunt's lost luggage. We were about to get on a cruise and asking to help calling the airline to check since language could be a potential barrier and wanted to know if he could help. He told us that he is not in the concierge service so we can call on our hotel room phone which would be fine if he wasn't that rude. However I do have to say he was the only problem. The rest of the staff (sorry ladies, I can't remember all your names but they were so helpful and empathetic about the lost luggage issue.) I
於 2024 年 3 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年4月8日回覆
Thank you for your feedback. Welcome back! :)

10/10 有夠讚

Jessica

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The rooms were spacious and clean. Great location as well!
於 2024 年 3 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年4月3日回覆
Thank you for your kind words! We're thrilled you enjoyed the spacious room and our prime location.

10/10 有夠讚

Laura

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年4月3日回覆
Thank you for your feedback! We're glad you enjoyed your stay.

4/10 不太好

dawn

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
Breakfast good. Beer in bar (just the reception) choose sparse and also limited - one bottle of each option. Blind in bathroom broken and attitude of staff poor
於 2024 年 3 月住了 4 晚
Thon Hotel Rosenkrantz 於 2024年3月26日回覆
Thank you for your feedback. We're glad to hear you enjoyed the breakfast. Regarding the beer selection, we experienced supply issues but are pleased to inform you that we now offer 3 different beers on tap and 4 in bottles. We apologize for any inconvenience with the bathroom blind and our staff's service; we're addressing these concerns to improve our guest experience.

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年3月25日回覆
Thank you for your feedback. We're glad to hear you enjoyed the stay. Welcome back!

8/10 不錯哦

Expedito

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very nice, however the rooms are small and not any space to put your clothes
於 2024 年 3 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年3月22日回覆
[16:44] Adrian Veland TollåliThank you for your feedback. We're glad to hear you enjoyed the property. We apologize for the room size and the limited space for clothing. We're continually looking for ways to improve our guest experience and will take your comments into consideration. Thank you for choosing to stay with us.

10/10 有夠讚

Sue

於 2024 年 3 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年4月3日回覆
Thank you for your feedback! We're glad you enjoyed your stay.

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property
於 2024 年 3 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年3月12日回覆
Thank you for your review. Welcome back!

6/10 一般般

David

喜歡:整潔度、員工素質和設施服務
Room was small and the mini bar was really expensive. Well situated and close to main attractions. Breakfast was good. I think they should renovate the room for more spacious bathrooms and avoid to put an 52 inch tv in the middle of the room
於 2024 年 3 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年3月12日回覆
Thank you for your review. Welcome back!

10/10 有夠讚

Peter Ferenc

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have had an amazing time
於 2024 年 2 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年3月4日回覆
Thank you for your glowing review! We hope to welcome you back soon for another enjoyable stay.

10/10 有夠讚

Ashley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic property, amazing breakfast. Very friendly and clean. Noise outside does travel through rooms that face the street so it can be quite loud in the room depending where you are staying. There is a bar near the hotel and it closes around 2am so you can hear people talking and yelling! But overall, we loved the place!
於 2024 年 2 月住了 7 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you for your glowing review! We're thrilled that you found our property fantastic with an amazing breakfast and appreciated our friendly and clean environment. We apologize for any inconvenience caused by noise from the street. Despite this, we're delighted that you loved your overall experience with us. We hope to welcome you back soon for another enjoyable stay!

10/10 有夠讚

Bernadette Cornelia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ich würde diese Unterkunft immer wieder buchen. Es gab sogar abends einen kleinen Lunch und jeden Nachmittag köstliche Kaffeespezialitäten. Und das Frühstück war einfach genial.
於 2024 年 2 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you for your wonderful feedback! We're delighted to hear that you would choose our accommodation again. It's fantastic that you enjoyed the evening snacks and delicious coffee specialties every afternoon. We're especially pleased that you found our breakfast to be fantastic. We look forward to welcoming you back soon!

10/10 有夠讚

Derek

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Location was excellent as was the breakfast
於 2024 年 2 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you for sharing your positive experience! We're glad to hear that you enjoyed our excellent location. It's fantastic to know that you also enjoyed our fabulous breakfast. We hope to have the pleasure of welcoming you back soon!

10/10 有夠讚

Laura

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location and very clean. Breakfast fabulous l!
於 2024 年 2 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you for sharing your positive experience! We're glad to hear that you enjoyed our excellent location and found our hotel very clean. It's fantastic to know that you also enjoyed our fabulous breakfast. We hope to have the pleasure of welcoming you back soon!

10/10 有夠讚

Alexander

於 2024 年 2 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you very much for your wonderful feedback. We hope to welcome you back on another occasion!

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
We booked this as a family with two small children and it was perfect for us! Walking distance to everything we wanted, amazing restaurants nearby, and tons of shopping in the area!
於 2024 年 2 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you very much for your wonderful feedback! We're delighted to hear that our hotel was perfect for you and your family, and that you enjoyed the convenient location close to attractions, restaurants, and shopping. We hope to welcome you back on another occasion!

10/10 有夠讚

Eileen

喜歡:住宿環境和硬體
於 2024 年 2 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you very much for your wonderful feedback. We hope to welcome you back on another occasion!

10/10 有夠讚

Margaret

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent location for central Bergen - easy to explore on foot. Comfortable room with all the traveller needed. Friendly and helpful hotel staff.
於 2024 年 2 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月29日回覆
Thank you for sharing your positive experience! We're pleased to hear that our hotel's central location made it convenient for you to explore Bergen on foot. It's great to know that you found your room comfortable and well-equipped for your travels. We're also happy that our staff could contribute to making your stay enjoyable with their friendly and helpful service. We hope to welcome you back on your next visit to Bergen!

10/10 有夠讚

maren

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had such a fantastic stay at the Rosenkrantz hotel. The staff was not just accommodating but so welcoming and friendly. And that breakfast! Better than any other hotel breakfast I've encountered! Will definitely be recommending this hotel to anyone traveling to Bergen!
於 2024 年 2 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年2月19日回覆
Thank you for your glowing review! We're delighted to hear that you had a fantastic stay with us and enjoyed our welcoming staff and delicious breakfast. We look forward to welcoming you back and appreciate your recommendation.

6/10 一般般

Kenneth

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年2月16日回覆
Kjære Kenneth,Takk for at du tok deg tid til å gi oss en vurdering. Vi ser at vi har oppnådd en score på 6 av 10 basert på din tilbakemelding. Vi ønsker gjerne å vite mer om hvordan vi kan forbedre oss for å sikre en enda bedre opplevelse neste gang. Har du spesifikke områder eller forslag til forbedringer? Vi setter stor pris på dine innspill.

10/10 有夠讚

Silje

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月17日回覆
Kjære Silje,Hjertelig takk for toppkarakteren, 10 av 10! Vi er utrolig glade for at du hadde en fantastisk opplevelse hos oss. Vi gleder oss til å ønske deg velkommen igjen!

10/10 有夠讚

Lech

於 2024 年 2 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月12日回覆
Thank you for your positive review! We appreciate your feedback and hope to welcome you back soon!

10/10 有夠讚

Lech

於 2024 年 1 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月1日回覆
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

10/10 有夠讚

D

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Hotel
Excellent hotel, located in the centre and easy walking distance from attractions
於 2024 年 1 月住了 4 晚
Thon Hotel Rosenkrantz 於 2024年2月1日回覆
Thank you for your wonderful review! We are delighted to hear that you had an excellent experience during your stay at our hotel. Our central location does make it convenient for guests to explore the nearby attractions on foot. We truly appreciate your positive feedback, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel!

10/10 有夠讚

Daniel

於 2024 年 1 月住了 2 晚
Thon Hotel Rosenkrantz 於 2024年2月1日回覆
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

8/10 不錯哦

Thomas

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 1 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月1日回覆
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

6/10 一般般

Mr Raymond

於 2024 年 1 月住了 3 晚
Thon Hotel Rosenkrantz 於 2024年2月1日回覆
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

10/10 有夠讚

Sally

於 2024 年 1 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月1日回覆
Thank you for the great review! We hope to see you again in the future. If you have any more feedback, please feel free to share. Thanks for choosing us!

8/10 不錯哦

Gail

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent breakfast. Good value. Friendly staff. Clean and welcoming
於 2024 年 1 月住了 1 晚
Thon Hotel Rosenkrantz 於 2024年2月1日回覆
Thank you, Gail, for sharing your feedback with us! We're delighted to hear that you enjoyed our excellent breakfast, found our hotel to be a good value, and experienced the friendliness of our staff. It's great to know that you found our premises clean and welcoming. We appreciate your review and hope to have the pleasure of serving you again in the future. If you have any more comments or suggestions, please don't hesitate to let us know.