Overall, I was very impressed with the staff. Everyone was nice and helpful. Rooms were spacious, clean, and quiet. We were only disappointed by the amenities. Unfortunately, we were not informed the pool wouldn't be available when we booked the hotel. With two teenagers, a pool is a must! The next day we were informed the pool was available but not the hot tub. However, there were so many spiders we couldn't even stand to swim. At one point my husband count 15 spiders just in the pool alone. They hotel would have honestly been perfect it wasn't for the pool issue.