2/10 很糟糕
Richard
團體旅遊
2025 年 10 月 21 日
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Nice enough hotel, awful service
This is a tidy enough hotel and the poolside is nice, the bonus of a big screen to watch football at the poolside.
My whole experience was influenced by the poor rude service I received one evening. I needed some water for my bedside and my room didn't have any cups/glasses. I went to the vending machine in reception which was broken. No staff were there to help. I had to call reception to ask for a cup, they told me they couldn't bring me one and i needed to go to the breakfast bar. An extremely rude male member of staff literally frog-marched me to the breakfast are downstairs and told me to take one small fruit juice glass, and shouted at me when I asked for more or a larger glass. Really poor and rude - it should be easy to get a drink of water in a hotel!!!
Also another negative is that breakfast is only 8-10am which is far too short.
Richard
於 2025 年 10 月住了 3 晚