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Sheraton Grand Bangalore Hotel at Brigade Gateway

5.0 star property
Luxury Bengaluru hotel connected to a shopping center, steps from Orion Mall

Choose dates to view prices

Photo gallery for Sheraton Grand Bangalore Hotel at Brigade Gateway

Breakfast, lunch and dinner served
Property video
Exterior
Reception
Terrace/patio
Located near Orion Mall, Sheraton Grand Bangalore Hotel at Brigade Gateway offers a family-friendly retreat with an art gallery, kids' meals at the Feast restaurant, and a garden to unwind. Enjoy fitness classes at the health club or relax in style with spa treatments like massages and body wraps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking included
  • 24/7 front desk
  • Pool
  • Housekeeping
The current price is NT$4,674
NT$5,516 total
includes taxes & fees
Sep 12 - Sep 13

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, free minibar items

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 2561 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living room | 37-inch LCD TV with cable channels, TV, DVD player

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1259 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living room | 37-inch LCD TV with cable channels, TV, DVD player

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, free minibar items

Club Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, premium bedding, down comforters, free minibar items

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, down comforters, free minibar items

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, free minibar items

Room, 2 Queen Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
26/1 Dr Rajkumar Road, Malleswaram, Rajajinagar,Near Metro Cash & Carry, Bengaluru, Karnataka, 560055

What's nearby

  • Orion Mall - 1 min walk - 0.0 km
  • World Trade Centre - 3 min walk - 0.3 km
  • ISKCON Temple - 6 min walk - 0.6 km
  • Bangalore Palace - 8 min drive - 5.7 km
  • M.G. Road - 9 min drive - 8.1 km

Getting around

  • Sandal Soap Factory Station - 4 min walk
  • Yesvantpur Junction Station - 17 min walk
  • Kempegowda Intl. Airport (BLR) - 50 min drive

Restaurants

  • ‪The Rameshwaram Cafe - ‬6 min walk
  • ‪Feast - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Food Court - ‬6 min walk
  • ‪The Coffee Brewery - ‬5 min walk

About this property

Sheraton Grand Bangalore Hotel at Brigade Gateway

Luxury family-friendly hotel near Orion Mall
Located close to World Trade Centre and ISKCON Temple, Sheraton Grand Bangalore Hotel at Brigade Gateway provides a nightclub, a terrace, and an art gallery on site. Indulge in a hot stone massage, a facial, and a body treatment at the onsite spa. The on-site restaurant, Feast, offers breakfast, brunch, lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has a shopping mall on site, 3 coffee shops/cafes, and a garden. Free WiFi in public areas is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a banquet hall
Room features
All 230 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 37-inch HDTVs with premium channels and DVD players
  • Recycling, cribs/infant beds, and electric kettles

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,899 for adults and INR 999 for children
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Feast
  • High Ultra Lounge
  • Lobby Lounge
  • The Persian Terrace

Things to do

  • Art gallery
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Winery release events

Family friendly

  • Children's pool
  • Crib (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (24,670 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (40 inches high)
  • Grab bar near toilet (38 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink (22 inches high)
  • Low-height desk (38 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Roll-in shower (50 inches wide)
  • Sign language-capable staff
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (38 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for INR 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2360 per night
Cribs (infant beds) are available for INR 2360 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1899 for adults and INR 999 for children
  • Airport shuttle fee: INR 6440 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 6440 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: INR 2360 per night
  • Rollaway bed fee: INR 2360 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Paytm
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Bangalore Brigade Gateway Bengaluru
Sheraton Bangalore Hotel Brigade Gateway Bengaluru
Sheraton Bangalore At Brigade Gateway Hotel Bangalore
Sheraton Grand Bangalore Hotel Brigade Gateway Bengaluru
Sheraton Grand Bangalore Hotel Brigade Gateway
Sheraton Grand Bangalore Brigade Gateway Bengaluru
Sheraton Grand Bangalore Brigade Gateway Bengaluru
Sheraton Grand Bangalore Hotel Brigade Gateway Bengaluru
Sheraton Grand Bangalore Hotel Brigade Gateway
Sheraton Grand Bangalore Brigade Gateway
Sheraton Grand Bangalore Hotel at Brigade Gateway Hotel
Sheraton Grand Bangalore Hotel at Brigade Gateway Bengaluru
Hotel Sheraton Grand Bangalore Hotel at Brigade Gateway
Sheraton Grand Bangalore Hotel at Brigade Gateway Bengaluru
Sheraton Bangalore Hotel at Brigade Gateway

Frequently asked questions

Does Sheraton Grand Bangalore Hotel at Brigade Gateway have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Sheraton Grand Bangalore Hotel at Brigade Gateway?

As of 2025/9/8, prices found for a 1-night stay for 2 adults at Sheraton Grand Bangalore Hotel at Brigade Gateway on 2025/9/12 start from NT$4,674, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Bangalore Hotel at Brigade Gateway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Bangalore Hotel at Brigade Gateway?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Grand Bangalore Hotel at Brigade Gateway?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Grand Bangalore Hotel at Brigade Gateway?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Grand Bangalore Hotel at Brigade Gateway provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 6440 per vehicle applies.

Where is Sheraton Grand Bangalore Hotel at Brigade Gateway located?

This family-friendly Bengaluru hotel is located near the airport, within a 5-minute walk of Orion Mall and World Trade Centre. ISKCON Temple and Peenya are also within 3 mi (5 km). Sandal Soap Factory Station is only a 4-minute walk and Mahalakshmi Station is 12 minutes.

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Sheraton Grand Bangalore Hotel at Brigade Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 319 reviews
Rating 8 - Good. 71 out of 319 reviews
Rating 6 - Okay. 12 out of 319 reviews
Rating 4 - Poor. 7 out of 319 reviews
Rating 2 - Terrible. 6 out of 319 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yavuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location, complimentary drinks at their lounge, great staff, just next to a nice mall, breakfast buffet was delicious, they even played live violin in the morning hours in the reception area, great artist, thank you I would stay again
Stayed 1 night in May 2025

8/10 Good

Sandeep

Liked: Cleanliness
Stay was okey. Had an issue with AC, which they rectified. Staff is friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

May L Hårstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bengaluru.

The hotel is amazing and I had a great stay. The room was spaceous and had a great view of the city. The gym was well-equipped and the spa was great (pretty expensive, but great). Would definately stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great, they even generous to give complimentary drinks in a skyscraper lounge. Live violin during early morning in the loby area, what a nice thought. Staff was friendly and helpful too. Thank you.
Stayed 1 night in May 2025

8/10 Good

Poornima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and is well maintained. The staff is very attentive. Barring an incident where there were other guests making noise in the hallways late at night, my stay was pleasant.
Stayed 7 nights in Apr 2025

10/10 Excellent

sundeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are rather small for the price, and we didn’t have a thoroughly clean washroom at first. But a quick call to the front desk and it was cleaned up in no time, along with a sincere apology note. It’s the staff that make this property perfect! It’s the service you pay for and they never let you down! I’ll highlight Wrinchon and Nitin for their ever-ready smiles and genuinely helpful nature. And who doesn’t like a slice of chocolate cake or little snacks as an appreciative gesture LOL! Keep up the great work guys, treat your staff well because they’re truly the cherry on your cake! Will come back if I’m ever in the city again. :-)
Stayed 10 nights in Aug 2025

6/10 Okay

Rajeshwari

I have stayed at many places in bangalore, for me for the price of 22500 per night for a room, I would really like the service to be good too, it could be food or stay Pool was very cold we couldnt enjoy it, In food when I requested for ghee dosa, they said they didn't have ghee I travelled with my kids, when I requested for evening snacks and milk, they denied saying we have to order (let me clear here with my personal experience, it could be Leela palace or Radisson or marriott, food has been given, like rice milk biscuits and fries) So this is the only place I was denied with complimentary children food... Hope this review helps
Stayed 2 nights in Jul 2025

10/10 Excellent

Srikanth

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Hemani

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay with family
Stayed 2 nights in Dec 2023

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended hotel 🙏
Stayed 1 night in Mar 2024

10/10 Excellent

MICHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of guest service is better than any other hotels we've stayed. We stayed in a hotel hundreds times all over the world. Sanjay, Abhinanda and Nandini went out of their way to make sure we were taken good care of when one of the rooms had funny smells. Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Neelakandha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Dining options in and around the hotel are perhaps the best in B’lore. Staff in the restaurant we found a bit apathetic but ultimately helpful and nice
Stayed 3 nights in Aug 2024

8/10 Good

iswar prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, staffs are very good and supportive. But it is bit over priced.Location is awesome.
Stayed 2 nights in Jun 2022

10/10 Excellent

vasavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The floor manager (Ami Rajeshwari) was professional and friendly. We would like to visit this hotel again. Thank you,
Stayed 1 night in Jun 2024

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience in my life. The staff goes beyond the excellence to make you feel at home. Food is amazing. Place is quite and you have restaurants and a mall right besides the hotel.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sanket Kumar

Liked: Amenities
All
Stayed 3 nights in Nov 2024

10/10 Excellent

G E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel

Everything about this hotel was first class. Breakfast had all you could wish for. The room was clean and large, and the bed very comfortable. The little snacks left in the room were delicious. But the standout for me was the service given by the staff. Every staff member couldn’t do enough for you and were always happy to talk about anything. Perfect.
Stayed 10 nights in Jun 2024

8/10 Good

Wendemagegnehu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need New towels and carpets
Stayed 3 nights in Jun 2024

8/10 Good

Shreyasi

Liked: Amenities
Good.
Stayed 1 night in Nov 2023

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop friendliness
Stayed 4 nights in Sep 2022

10/10 Excellent

David Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many hotels around the world but never experienced such friendliness or attentiveness as I received here. The staff learn your name, room number and breakfast beverage preferences very quickly making you feel like you are more than just a number. I had a very minor accident while out in the city and when the staff got to hear about it, they sent me some pastries to my room to make me feel better. I will definitely return to this hotel when I come back to Bengaluru. Now if only Sheraton could replicate this at all their locations... A special shout out to Pem - she was amazing.
Stayed 13 nights in Mar 2023

6/10 Okay

vinit

Liked: Property conditions & facilities
Disliked: Cleanliness
Not worth the price. Room and lift lobby was stinking with cigarette smoke.
Stayed 1 night in May 2023

8/10 Good

Sheela

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a very good hotel and loved our stay, but the staff was not really professional. We invited some friends to eat lunch with us. We were seated around 2:30pm but the food came at almost 5pm. there were lots of things in between. They didn't take our order properly etc etc. The service was horrible to say the least. We were all so hungry and waited more than 3 hours to get that food that we ordered. Food wasn't good at all, they charge enormously for that lousy food and service. SERVICE WAS HORRIBLE to say the least. Just because of that i would like to go there again. Another annoying thing is the staff was really, really unprofessional, especially those ladies that serve. They don't know how to respect customers, they would comment and giggle on your back, which i felt very annoying and unprofessional. It is a good hotel but these things are not making us to go back again. A good hotel needs good service and respect for the customers which this hotel lacks royally.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ahmed

Stayed 3 nights in Jun 2025