貝瑙利姆Spa 飯店，旅行前必看！

「Should fix TV accessibility viewing from Beds in all rooms」

「Good shower, comfy bed, clean, lovely grounds that are well maintained. Good pool, comfy sun beds with and some without shade. Courteous staff at pool bar. Poor and very slow service at breakfast. Never any bacon on buffet. Breakfast always a poor experience and the only aspect to let it down.」

「Can't fault the staff or service, but we were disappointed with the cleanliness and upkeep of the room. We arrived to toothpaste splatters on the bathroom walls, spills on the cabinets and greasy prints on the doors. The staff were very kind and responsive to the request for extra cleaning however. We did also have issues with the shower not sealing properly at the bottom so the bathroom floor would flood whenever we used it. All the grout was mouldy and leaking. This would have been a fantastic...

「Comfortable stay with an impressive breakfast spread. 」

「Overall excellent experience. Would come back」

「We had a wonderful stay at Heritage Village for my birthday. Every single staff member was excellent- friendly, courteous and helpful. I can't remember all of their names but do remember Ganesh and Abigail on reception along with Naira and Balakrishna at Chutney. We spoke to the lovely female head chef at Chutney to thank her for the wonderful breakfast buffets - again her name eludes me but she was so sweet and does an excellent job. The food at both breakfast and the restaurants was out of...

「Bathroom in our apartment flooded as the slope of the bathroom was going against the drain. It took the staff a lot of time to resolve. They ending up upgrading us to a better room the next day but for such a nice resort they need to get their construction sorted. Also, they restrict consumption of store bought alcholhol in the hotel room which is very strange. You should be free to consume what you want in your room. 」

「The Wow feel was missing」