Grand Hills Hotel & Spa blends relaxation and recreation in a mountain setting. Travelers enjoy on-site shopping and babysitting services. The garden provides a peaceful retreat, and four restaurants serve international cuisine for hungry adventurers after a day of activities.
Located in Broumana, Grand Hills Hotel & Spa is in the mountains. Marina Dbayeh and Golf Club of Lebanon are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Souk Zalka and Le Mall Sin El Fil. Traveling with kids? Consider Waves Aqua Park and Beirut Art Center. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Broumana travel guide
Charkieh Main Road, Broumana, Matn, 1204
What's nearby
Waves Aqua Park
7 min drive - 5.9 km
CityMall
7 min drive - 8.2 km
Souk Zalka
8 min drive - 7.5 km
ABC Dbayeh
9 min drive - 8.2 km
Marina Dbayeh
9 min drive - 8.6 km
Getting around
Beirut-Rafic Hariri Intl. Airport (BEY)
40 min drive
Restaurants
Mounir Restaurant
2 min drive
Le Gargotier
10 min walk
Le Noir Chocolat
5 min walk
Salameh's Sweets
19 min walk
Café Younes
9 min walk
About this property
Grand Hills Hotel & Spa
Luxury family-friendly hotel in the mountains
A terrace, shopping on site, and a garden are just a few of the amenities provided at Grand Hills Hotel & Spa. Indulge in a Swedish massage, a body treatment, and a manicure/pedicure at Grand Hills Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; the property also has a hair salon, an arcade/game room, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks include:
An indoor pool and an outdoor pool, along with sun loungers
Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
Express check-out, express check-in, and babysitting (surcharge)
Multilingual staff, concierge services, and a computer station
Room features
All 164 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like late night room service and free WiFi.
Extra amenities include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
24-hour roundtrip airport shuttle on request for a surcharge
Valet parking on site (USD 13.30 per night)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available for a fee: USD 33 per person
4 restaurants
A bar/lounge
Coffee and tea in common areas
Restaurants on site
Pool Cafe
Things to do
Arcade/game room
Fitness classes
Full-service spa
Health club
Indoor pool
Outdoor pool
Sauna
Shopping
Family friendly
Arcade/game room
Babysitting (surcharge)
In-room crib
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business center
Computer station
Meeting rooms
Outdoors
Garden
In the mountains
Pool loungers
Terrace
Full-service spa
23 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Mud bath
Prenatal massages
Sauna
Spa open daily
Swedish massages
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Height-adjustable showerhead
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
9 floors
Ballroom
Built in 2001
Smoking not allowed
Room amenities
Bedroom
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 33 per person
Airport shuttle fee: USD 50 per vehicle (one-way)
Valet parking fee: USD 13.3 per night
Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Grand Hills Broumana
Grand Hills Hotel
Grand Hills Hotel Broumana
Hotel Grand Hills
Grand Hills Luxury Collection Hotel Broumana
Grand Hills Luxury Collection Hotel
Grand Hills Luxury Collection Broumana
Grand Hills Luxury Collection
Grand Hills Hotel & Spa Hotel
Grand Hills Hotel & Spa Broumana
Grand Hills Hotel & Spa Hotel Broumana
Grand Hills a Luxury Collection Hotel Spa Broumana
Frequently asked questions
Does Grand Hills Hotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Grand Hills Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is available for USD 13.3 per night.
What time is check-in at Grand Hills Hotel & Spa?
Check-in begins at 3:00 PM.
What time is check-out at Grand Hills Hotel & Spa?
Check-out is at noon.
Does Grand Hills Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.
Where is Grand Hills Hotel & Spa located?
Located in the mountains, this family-friendly hotel is within 9 mi (15 km) of Waves Aqua Park, Beirut Art Center, and Souk Zalka. Le Mall Sin El Fil and CityMall are also within 9 mi (15 km).
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Reviews
Grand Hills Hotel & Spa Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)
Saseen
Stayed 5 nights in Jan 2020
8/10 Good
Verified traveler
2019/10/9
Disliked: Amenities
16 years ago was excellent. Now it’s not like before. Welfare has been reduced. It’s quite empty.
The location was great, the pruve was reasonable for a 2 bedroom condo. When we checked iin, our room wasn't clean or stocked. Room service was terrible, 45 minutes wait for a coffee or a snack. No place to eat on site, only by the pool and way ubder staffed. Ove an hour to get help with luggage when checking out. STAY AWAY
Good stay service needs work. Nice view, great area.The music is wayyyyyy to loud at the bar that is part of the hotel. It went until 3 and was soooooo loud.
My wife and 2 kids stayed in a 3 bedroom. The apartment was a great size. The water tank was not replaced the whole stay. It lacked silverware, cups dishes and coat hangers in the closet. The restaurants service was very slow.
Verified traveler
Stayed 14 nights in Jul 2019
2/10 Terrible
Verified traveler
2019/7/22
Disliked: Staff & service
The hotel held a public concert in the hotel courtyard from 9PM until 3AM on the night of Saturday 20th July. The volume was so loud that no hotel guest could sleep. At no time did they announce that a concert like this was taking place on hotel property to us. The hotel staff also lied to us repeatedly saying that the concert was finishing at midnight, then 1am, before it finished at 3AM. I have videos to prove this. I feel defrauded completely. I paid to stay in a hotel and they used the property to make additional revenue in the form of a concert at the expense of the comfort of all the hotel guests.
We faced issues in the check in process. It was supposed to be at 3pm and we stayed till 4:30 to have our rooms (even though they offered us Coffee)
Rooms are very clean but unfortunately the property is left since long time so you can smell humidity in the rooms (I'm talking about the apartment)
I missed a flight connection and I called Expedia and the hotel 30 hours before arriving to amend my arrival by one day later but the hotel refused and charged me for the night I missed.
The interesting part is that the hotel was not even half full and when I did the reservation there was no cancellation option rooms.
This is not fair or correct as you feel that you were robed and the hotel took advantage.
The cost is totally different at desk since there is VAT not including in the rate,mini bar big extra charge,etc.. Hotel costs too much without having the great facilities ..even the air you are breathing you need to pay for it..
I recommend better hotels of you are willing to pay same amount.
We had a great stay at the hotel! We originally booked an apartment but when the time came for us to receive the keys (3:00pm), the apartment was still not ready. We were really disappointed, especially that my in laws were with us. However, the assistant manager, Hussein, soon arrived to resolve the situation. He upgraded us to a designer sweet, for my in laws, and two connected newly renovated rooms for us and the kids. GREAT DEAL! :))
Next morning we woke up early, had coffee at the balcony, which overlooked the royal residence (the luxurious part of the hotel) and then went down and walked in the garden. The smell of the air, the organized landscape, and the various plantations made the walk so great! I would love to go back and stay there for a couple of days and do the same experience over and over again!
Verified traveler
Stayed 1 night in Jun 2017
2/10 Terrible
RogerkUS, NYUSA
2017/6/17
Disliked: Property conditions & facilities
Abandoned beauty
At some point in its day this hotel must have been incredible. Our stay was very disappointing, all the facilities such as the bars, restaurants were closed supposedly because it was the off season, the only place open was the the sun pool restaurant. The staff was pleasant and well trained but down to the bare bones of staffing. They charge for parking and there was no valet most of the nights, we had to wait for the front desk or bell hop to to get our car or surrender it. there was no mention of any type of slow down do to seasonal transition. The Jacuzzi's by the pool were empty and not working,one of the four days we stayed there, there was a pool attendant that was never to be seen again. We went poolside to catch some sun on second to last day and looked for someone to get pool towels from, to no avail, we went into the restaurant and asked a waiter to get hold of someone twice, 45 minutes later no towels and we left. Also the pool was not well kept the area was not kept clean there was discarded nut shells on the floor, that were left there for days.
My wife left her make up out in our rooms bathroom and it was dropped by the cleaning staff, with no explanation nor apology.
We had a couples massage at the spa, that experience was also regrettable, the attendants did not seem as though they were experienced enough, LAYAL my was nice tried her best, but Pierre walked in after us and was in his Gym clothes during the massage and seemed to be in a rush and actually ans
Ende Mai hat die "richtige" Saison in Broummana noch nicht begonnen. Deshalb waren wir als Übernachtungsgäste fast alleine, zumal Gärten etc. zum Teil noch nicht gepflegt und offen waren. Allerdings fand eine Hochzeit statt, in den Festräumen ist ganzjährig Betrieb. Beim Frühstück dagegen waren wir fast alleine, was jedoch eher ein Vorteil war: statt Buffet Tischservice, aufmerksames Personal, für Wünsche offen. vielleicht wäre es für das Hotel gut, in den schlecht ausgelasteten Zeiten preislich günstiger anzubieten und dafür etwas mehr "Leben" zu bekommen. Zudem darf man sich an einer kräftigen Prise Protz nicht stören.
Great neighborhood quite and peaceful.
Excellent place for relaxation.I will definitely go back to this hotel and recommend it to all.
It is the best one in all Beirut.