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凱富套房飯店的評分

3 out of 5
凱富套房飯店
2201 NW Frontage Rd, Beeville, TX

評論

9.0

太棒了

10 分，有夠讚；264 則評論中有 173 則" "
8 分，不錯哦；264 則評論中有 58 則" "
6 分，一般般；264 則評論中有 16 則" "
4 分，不太好；264 則評論中有 6 則" "
2 分，很糟糕；264 則評論中有 11 則" "

9.2/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

9.2/10

住宿環境和硬體

8.4/10

環保程度

評論

6/10 一般般

Denise

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The shower didn’t look clean, maybe they weee old stains? Don’t know but over all it was nice
於 2024 年 5 月住了 1 晚

10/10 有夠讚

richard

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

4/10 不太好

Yvettee

喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
於 2024 年 4 月住了 2 晚

4/10 不太好

Oscar

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Gracie S Wiley(General Manager) 於 2024年4月2日回覆
Good Morning,We here at Comfort Inn & Suites would like to send out our deepest apology for any inconvenience during your stay.Our top priority is for our guest enjoyable and restful stay.W hope that you will give us another chance to show you a wonderful stay.

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Gracie S Wiley(General Manager) 於 2024年3月29日回覆
Thank you for your review. Our top priority is for all our guest to have a great stay with us. Hope to see you again soon.

8/10 不錯哦

CC

喜歡：整潔度、設施服務和住宿環境和硬體
This was the quietest hotel I've ever stayed at. Nice stay, would definitely book again. Clean, friendly staff.
於 2024 年 3 月住了 3 晚
Gracie S Wiley(General Manager) 於 2024年3月11日回覆
Good Morning, Here at Comfort Inn & Suites Beeville would like to send a huge thank you for your review and kind words. Our top priority is for our guests to have a great and comfortable stay. We hope that you will come visit us again soon. Sincerely

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfy
This was our second stay here and it was as great as the first! Rooms cozy, clean, carpet not sticky! Bravo! The only suggestion is to provide a TV channel guide. We’re old school!
於 2024 年 2 月住了 1 晚
Gracie S Wiley(General Manager) 於 2024年2月17日回覆
Good Morning,We here at Comfort Inn & Suites Beeville thank you for your review. We are here to make all our guest stays as comfortable and enjoyable. We are looking into getting guides for channels to Spectrum. We hope to see you again soon.Sincerely

10/10 有夠讚

Michelle

於 2024 年 2 月住了 1 晚
Gracie S Wiley(General Manager) 於 2024年3月29日回覆
Thank you for your review.

6/10 一般般

Michael

於 2024 年 2 月住了 2 晚
Gracie S Wiley(General Manager) 於 2024年2月7日回覆
Good Afternoon,We here at Comfort Inn & Suites want to send our most sincere apologies for not meeting your expectations. Please rest assure that we use all our guest review to better our guest stay.We hope that you will stay with us again. Let us show you an enjoyable stay.

4/10 不太好

Zachary

不喜歡：整潔度
I always read reviews before staying anywhere but I was in a hurry trying to find something at the last minute and booked here because it was the closes to the College and available. When I arrived I was a bit hesitant because what was Yonder Inn is now Comfort Inn with a oversized plastic sign attempting to cover the old sign. I decided to read the reviews to only find most of them complaining about roaches. Again...a little hesitant but I decided to give it a try. Checked in, got to my room, everything seemed ok. Went to bathroom and turned light on to find roaches scattering everywhere. I won't go into detail about how rude the manager was I'm sure she was a bit embarrassed given the situation but I got my refund and went somewhere else.
Gracie S Wiley(General Manager) 於 2024年1月21日回覆
Good Afternoon,We here at Comfort Inn and Suites do sincerely do apologize for inconvenience. Please rest assure that all department have been notified. We use all our guest reviews to help better ourselves. We hope that you will give us another chance to show you and your family a great stay. We are glad that you were able to receive your refund in a timely manor.Sincerely

10/10 有夠讚

Jerry

於 2023 年 12 月住了 1 晚
Gracie S Wiley(General Manager) 於 2023年12月26日回覆
Good Morning,Thank you for sending in your review from your recent stay. Please rest assure that we use all our guest review to better our guest stay with us. We hope that you will come to see us again soon.

2/10 很糟糕

Romeo

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Gracie S Wiley(General Manager) 於 2023年12月23日回覆
Good MorningThank you for sending in your review post stay. Please rest assure that here at Comfort Inn Beeville We use all our guest review to better our service.We hope to see you again.

6/10 一般般

Karianne

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 3 晚
Gracie S Wiley(Assistant Manager) 於 2023年12月19日回覆
Good Afternoon,Thank you for submitting your review. Please rest assure that your review will help us better our guest stay in the future. Please we hope to see you soon

10/10 有夠讚

Mary

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Gracie S Wiley(Assistant Manager) 於 2023年12月18日回覆
Good morning, Thank you for sending in your review. Hope that we will see you soon.

8/10 不錯哦

Maria

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Gracie S Wiley(General Manager) 於 2023年12月14日回覆
Good Morning,Thank you for taking the time to submit you review. We hope to see you soon.

10/10 有夠讚

Christopher

喜歡：員工素質、設施服務和住宿環境和硬體
Sheets were washed, but had what appeared to be blood stains on them. Everything else was great!
於 2023 年 11 月住了 1 晚
Gracie S Wiley(Assistant Manager) 於 2023年12月6日回覆
Good Morning,We apologize for the inconvenience during your stay. Rest assure that we use all our guest review to better our guest experience. We hope that you will return and see us again,Sincerely,

10/10 有夠讚

RACHEL

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was nice and cozy. easy to get to the rooms. and very clean
於 2023 年 11 月住了 1 晚
Gracie S Wiley(Assistant Manager) 於 2023年12月1日回覆
Good Afternoon Rachel,Thank you for submitting your review. We hope that we will see you soon again. Please rest assure that we use all our guest reviews to better our location.

10/10 有夠讚

GAIL

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not listed in the amenities that they serve breakfast and I wasn't informed that they serve breakfast.
於 2023 年 11 月住了 2 晚
Gracie S Wiley(Assistant Manager) 於 2023年12月1日回覆
Good Afternoon Gail,Thank you for sending a review. Please rest assure that we use all our guest reviews to better our guest experience during their stay. We hope to see you again soon

8/10 不錯哦

Ernesto

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good understanding and pleasant!!
The front desk lady excellent!!
於 2023 年 10 月住了 1 晚
Gracie S Wiley 於 2023年11月5日回覆
Thank you for sending your review from your recent stay. We hope to see you soon.

6/10 一般般

Carlos Gomez

商務旅客
Did clean our room till the second day, or switch our towels and sheets. Gave no receipt for stay or email receipt either
於 2023 年 10 月住了 3 晚
Management 於 2023年10月31日回覆
Thank you for choosing to stay with us! We apologize for any inconvenice you may have had on your recent stay. As for the receipt, you would have to obtain it through the third party that you booked it from.

6/10 一般般

stephen

商務旅客
不喜歡：整潔度
於 2023 年 10 月住了 1 晚
Management 於 2023年10月30日回覆
We appreciate your feedback and can't wait to see you again!

10/10 有夠讚

Lawrence

於 2023 年 10 月住了 1 晚
Gracie S Wiley(Assistant Manager) 於 2023年11月21日回覆
Good Morning LawrenceThank you for sending a review. Please rest assure that we use all our reviews to bring the best experience to all our guests. We hope to see you soon.

8/10 不錯哦

Charles

喜歡：整潔度、員工素質和住宿環境和硬體
Stayed there during dove hunting season. Did not have a lot of time to explore the property or area. The property was fine for my needs. Only 1 elevator which meant there was sometimes a wait .
於 2023 年 10 月住了 2 晚
Management 於 2023年10月12日回覆
We appreciate your feedback and hope to see you again soon,Thank you for staying!

8/10 不錯哦

Lanita

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Management 於 2023年10月5日回覆
Thank you for staying with us and hope to see you again real soon!

10/10 有夠讚

David

於 2023 年 9 月住了 1 晚
Management 於 2023年9月23日回覆
Thank you for staying with us, we appreciate your business and hope to see you again soon!

6/10 一般般

Michael

商務旅客
喜歡：員工素質
1st night I walked in, trashed piled up on the 2nd floor. Trash along the hallways. The inside of the hotel was musty and it almost felt like they just opened an hour before I got there. Smells. Some of the carpet and hallways are just kinda ate up. Blanket in bed had small tears in it. Carpet in the room looked like someone torn up the carpet in more than a few spots. Woke up to a roach on the night stand next to the bed. The walls are kinda thin. I could easily hear everyone’s TV / phone conversation.
於 2023 年 9 月住了 2 晚
Management 於 2023年9月21日回覆
Thank you for choosing to stay with us! We apologize for any inconvenience you may have encountered on your stay.Rest assured, we have taken steps to prevent any issues of the such from happening again. Thank you for staying with us and hope to see you soon.

10/10 有夠讚

Kendall，Joshua

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gentlemen at the desk was very kind!
於 2023 年 8 月住了 1 晚
Dustin | Hotel Manager 於 2023年9月2日回覆
Thank you very much! We appreciate you staying with us and cant wait for your return.

10/10 有夠讚

Harold Laracuente

於 2023 年 8 月住了 5 晚
Management 於 2023年9月21日回覆
Thank you for staying with us and hope to see you soon!

8/10 不錯哦

Jennifer

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is nice, well finished and the staff was very friendly. I will much stay here again next time I am in beeville.
於 2023 年 6 月住了 2 晚
Dustin | Hotel Manager 於 2023年8月19日回覆
Thank you for choosing to stay with us, it was a pleasure!Were looking forward to your next visit.

10/10 有夠讚

Robert

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice staff clean rooms
於 2023 年 6 月住了 1 晚

4/10 不太好

Amanda

不喜歡：住宿環境和硬體
The television didn’t work. That was an inconvenience with a child. There was blood on the shower walls,
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Victoria

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Good Stay
The front desk was very helpful and it was really clean. We got there when they transitioned TV network so we didn't have any good TV services. But overall, it was a great stay and breakfast was good. I would stay again.
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Rosa

於 2023 年 4 月住了 1 晚
Dustin (Manager) 於 2023年4月24日回覆
Thank you so for staying with us and hope to see you again soon!

8/10 不錯哦

Blanca

於 2023 年 3 月住了 1 晚
Dustin (Manager) 於 2023年4月24日回覆
Thank you so for staying with us and hope to see you again soon!

6/10 一般般

Jessica

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Imelda，Hutto

家庭旅遊
喜歡：設施服務和住宿環境和硬體
AC nneds to be fixed because it didn't work one night. Otherwise it was a good stay
於 2023 年 3 月住了 2 晚

8/10 不錯哦

Melissa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The stay was very relaxing . The room was very clean , overall experience was awesome!
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We here
Excellent peaceful
於 2023 年 1 月住了 1 晚

10/10 有夠讚

Paul

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Upset
where to begin! First off, when we checked in our room our bed sheets and towels had stains on them, so no clue whether they were washed not. Secondly, while staying with my family when wanted to sit outside where this is a fire place and when I asked the gentleman at the counter how we could turn it on he said with a remote that he wasn’t sure where it was at and that he wasn’t gonna bother looking for it. Lastly, I don’t normally leave reviews however the gentleman at the counter was nothing but rude all night and hopefully he changes his attitude because that makes a HUGE difference when it comes to customer service.
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Larry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thanksgiving Beeville, Texas
The hotel was very nice, clean, and accommodating. The staff was friendly and very helpful. I will stay here on my next trip to Beeville, Texas.
於 2022 年 11 月住了 2 晚
Sam GM 於 2022年11月30日回覆
Good day Larry, we thank you for taking a moment to let us know how your stay was.The staff works hard to ensure that the hotel is clean and presenting, I will forward you comments to them, thank you for staying with us and we hope to see you again soon.

8/10 不錯哦

Robert，cypress

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
breakfast is frozen packaged food, only the cereal and yogurt was really good. they did have small apples too.
於 2022 年 10 月住了 2 晚
Sam GM 於 2022年11月1日回覆
Thank you for taking a moment to tell us how your stay was.

10/10 有夠讚

Phil

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A+
EXCELLENT SERVICE ! WILL STAY AGAIN SOON
於 2022 年 10 月住了 2 晚
Sam GM 於 2022年11月1日回覆
We really appreciate you taking the time to inform us how we did, we look forward to your next visit.

8/10 不錯哦

Rose

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 3 晚
Sam GM 於 2022年11月1日回覆
Thank you for choosing our hotel and thank you for the high score, I hope you come again so that I can say thank you.

10/10 有夠讚

Marianela

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Even though we only stayed one night, we were made to feel welcome by Jenn at the front desk! She was amazing and accommodating to our needs. Jennifer, from the food service area staff, was very courteous and friendly. All in all, kudos to Jenn and Jennifer for making our stay pleasant !
於 2022 年 10 月住了 1 晚
Sam GM 於 2022年11月1日回覆
Thank you for your kind words, I will let Jenn know what you had to say.We hope to see you soon!

10/10 有夠讚

Judy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I would say there again thanks
於 2022 年 10 月住了 1 晚
Sam GM 於 2022年11月1日回覆
Thank you! When you return please let us know so that I might have the opportunity to say thank you in person.

10/10 有夠讚

Kathleen

於 2022 年 10 月住了 1 晚
Sam GM 於 2022年10月20日回覆
Thank you for taking a moment to let us know how your stay was.We hope you return again so that say thank you in person!

8/10 不錯哦

Lorraine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dustin at the front desk on nights was absolutely wonderful. So nice and such excellent customer service. I had problems with my 3rd party booking company and he fixed the problem so professionally
於 2022 年 9 月住了 4 晚
Sam GM 於 2022年10月20日回覆
Hello we appreciate you letting us know how we did, Dustin is a great person to have working for us.I will let him know about your comment!

10/10 有夠讚

Charles

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel was clean and updated. Good stay.
於 2022 年 9 月住了 1 晚
Sam GM 於 2022年10月20日回覆
That is great to hear, when you come again please let me know, I would like to say thank you in person!May you have a great day....