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"Hotel was clean and the staff was great! We liked this property a lot and would definitely stay here again."

"Unable to enjoy the spa as we were told it was booked. Check-in experience was great. Check-out not so much. The person responsible for check-out was moody and not very nice. Everything else was good. "

"Staff were so so friendly. Blue hair girl on reception was incredibly polite to us. Would 100% come back. Great hotel!"

"All good."

"Besides the location, nothing is good about this hotel: the staff is very rude, the room was horrible, didn’t even had towels (which I had to ask for) breakfast was very poor. I absolutely do not recommend this hotel. "

"Stayed for 4 days and lift was out of order whole time. Man behind bar took several attempts to serve a decent pint. Room was clean , staff pleasant "

"Excellent hotel and staff. Breakfasts are exceptional. Dinners very good. Be aware that the hotel doesn’t serve lunch. "

"Receptionist was friendly and helpful. She sorted out a minor issue with my room. Room was clean and comfortable. "

"Had a very enjoyable stay. The room and facilities were lovely. Only complaint was there was a dog barking on my second night and some noise from other people staying in the hotel. The gym and swimming pool were very nice. Close proximity to lots of places to eat in the city centre. The hotel is situated in a Beautiful spot looking at the castle and the best view down the river Ness. "