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Reviews of Sleep Inn Beaufort

2.5 out of 5
Sleep Inn Beaufort
2523 Boundary St, Beaufort, SC

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 1001 reviews" "
Rating 8 - Good. 326 out of 1001 reviews" "
Rating 6 - Okay. 200 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 90 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Maria, Cincinnati

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has lovely views but is located close to businesses that aren't so welcoming to walkby them into town.
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from GM on 2024/5/13
Dear Ronald,Thank you for the fantastic review! We're thrilled you enjoyed your stay and look forward to welcoming you back soon at Sleep Inn Beaufort.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

4/10 Poor

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM on 2024/5/11
Hey Ben,We're sorry for your unsatisfactory stay. We aim for excellence and hope for another chance to provide a memorable experience.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

8/10 Good

Robel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a smooth experience!
Stayed 3 nights in Apr 2024
Response from GM on 2024/5/8
Dear Robel,We're delighted to hear your stay went smoothly! Thank you for choosing us.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great would recommend for someone visiting the area for Marine Bootcamp Graduation in not to far from Parish Island.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good value for money!!
Stayed 1 night in Apr 2024
Response from GM on 2024/5/1
Dear Jeff,Thank you for your kind words! We're delighted you enjoyed your stay and found value in our property. Looking forward to welcoming you back soon at Sleep Inn Beaufort.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
The property was affordable but not updated fully. The shower is old and the rooms have carpet along with a musty smell.
Stayed 1 night in Apr 2024
Response from GM on 2024/4/28
Dear Mary,We value your feedback on areas needing updating, such as the shower and carpet. Your comments help us address these issues and enhance the overall guest experience. Thank you for sharing.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

4/10 Poor

Mike

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 2024/4/13
Hey Mike,Thank you for your rating score. We're sorry for your unsatisfactory stay. Our goal is to ensure every guest has a great experience. We're committed to improving and hope to welcome you back for a better stay.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

8/10 Good

Kayla

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from GM on 2024/4/9
Dear Kayla,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again soon.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

8/10 Good

Amanda, Woodruff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 nights. Planning to use the for another stay. We love Hunting Island and the drive is not bad. Loved the breakfast. The only thing that could’ve been a little better was the parking lot. We had to park on the side in the grass even though the lady told us we wouldn’t get towed that was a little worrisome.
Stayed 2 nights in Apr 2024
Response from GM on 2024/4/7
Dear Amanda,We're thrilled you enjoyed your stay and plan to return! We're glad you liked the breakfast. We'll address the parking issue to ensure a worry-free experience next time.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and helpful. The location was good for the things I wanted to do. There are definitely things maintenance needs to work on with this property.
Stayed 3 nights in Mar 2024
Response from GM on 2024/3/30
Dear James,Thank you for your kind words about our staff and the convenient location. We appreciate your feedback regarding maintenance and will address these concerns promptly. Your satisfaction is important to us, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

Youngmee, Orono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and caring. The room I stayed was clean and fully functional. I enjoyed staying there.
Stayed 3 nights in Mar 2024
Response from GM on 2024/3/19
Dear Youngme,We're thrilled you had a pleasant stay with us! Thank you for recognizing our friendly staff and clean accommodations. We look forward to welcoming you back for another enjoyable experience!Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were excellent.
Stayed 3 nights in Mar 2024
Response from GM on 2024/3/14
Dear Walter,Thank you for your kind words about our manager and staff! We're delighted to hear they provided excellent service during your stay. We hope to welcome you back soon for another great experience!Sincerely,Hotel General Manager.Sleep Inn Beaufort.

4/10 Poor

Jamie

Disliked: Cleanliness, property conditions & facilities
Check your room when you come in before you unpack throughly… specially the bed.
Stayed 2 nights in Mar 2024
Response from GM on 2024/3/10
Hey Jamie,We appreciate your feedback and apologize for any inconvenience. We'll reinforce our cleaning procedures to ensure thorough inspections of rooms before guest arrival. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

4/10 Poor

Hellen

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty place
Response from GM on 2024/2/19
Hey Hellen,We are truly sorry to hear about your experience at our hotel. Your satisfaction is our top priority, and we'd love the opportunity to make things right. Please reach out to us directly so we can address your concerns and ensure a more pleasant stay in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, but bed too soft for me.
Stayed 2 nights in Jan 2024
Response from GM on 2024/2/3
Dear Mark,We're pleased to hear you had an overall good experience, though we're sorry the bed didn't meet your preference. Your feedback is valuable, and we hope to accommodate your comfort better next time.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUST SAY NO
Very shady place to stay- seems to be drugs involved
Stayed 3 nights in Dec 2023
Response from GM on 2023/12/27
Hello Anonymous,We take guest safety seriously and have strict policies against any illegal activities on our premises. We appreciate your concern and will continue to monitor our property to maintain a safe and welcoming environment for all our guests. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

8/10 Good

Jeasel

Stayed 2 nights in Dec 2023
Response from GM on 2024/1/9
Dear Jeasel,We sincerely appreciate your high rating score of our hotel, and we're delighted to have enhanced your stay. Your support means a lot to us, and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

izaiah

Stayed 2 nights in Dec 2023
Response from GM on 2024/2/1
Dear Izaiah,We are grateful for your positive rating score and thankful for your endorsement of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back on your future visits.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

8/10 Good

Quinton

Traveled with partner
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from GM on 2023/12/12
Dear Quinton,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

4/10 Poor

Derek

The area around and sometimes inside had a smell. There was a roach in the room and they said it had been sprayed. The staff never came and cleaned the room and I was there two nights.
Stayed 2 nights in Nov 2023
Response from GM on 2023/12/8
Hello Derek,We're sorry to hear about your experience. We take pest control seriously and will investigate the issue further. Your comments regarding housekeeping have been noted, and we will address this to ensure a more pleasant stay next time. Thank you for sharing your feedback.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

8/10 Good

Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was good the staff was friendly and the room was clean.
Stayed 3 nights in Nov 2023
Response from GM on 2023/12/5
Dear Spencer,Thank you for your positive review! We're delighted to hear that you had a good experience with friendly staff and a clean room during your stay. Your satisfaction is important to us, and we hope to welcome you back in the future for another pleasant visit.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

4/10 Poor

Marian

Traveled with group
Check in took about 20 minutes with a slow computer and then twice we were given cards for a room with one king bed and we had requested 2 queen beds. In third try, our cars opened into a room with two queen beds. Smoking area right in front t of front entrance. Wind blows smoke into entrance. It would be helpful for smoking areas to be moved away from front entrance.
Stayed 1 night in Dec 2023
Response from GM on 2023/12/5
Hello Marian,We apologize for the inconvenience you experienced during check-in and for the mix-up with room assignments. Your feedback is valuable, and we'll work on improving our check-in process and address the smoking area concern to enhance your future stays. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , room clean , friendly staff and affordable prices
Stayed 2 nights in Nov 2023
Response from GM on 2023/12/5
Dear Denis,Thank you for your kind words! We're thrilled to hear that you enjoyed great service, a clean room, and friendly staff at affordable prices during your stay. Your satisfaction is our priority, and we can't wait to welcome you back in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

6/10 Okay

Yelena

Liked: Property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from GM on 2023/12/5
Hello Yelena,Thank you for your feedback. We appreciate your stay and hope to provide an even better experience on your next visit.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

6/10 Okay

James

Business traveler
Disliked: Staff & service
People were outside drinking and smoking. Doesn't make for a good look.
Stayed 1 night in Nov 2023
Response from GM on 2023/12/4
Dear James,We apologize for any inconvenience caused by other guests. We take guest feedback seriously and will address this matter to ensure a more enjoyable experience for all. Thank you for bringing it to our attention.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

8/10 Good

Joel

Stayed 3 nights in Nov 2023
Response from GM on 2023/12/17
Dear Joel,We sincerely appreciate your high rating score of our hotel and the support you've shown. We're delighted to have contributed to your enjoyable stay, and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

2/10 Terrible

Patti, Chattanooga

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Do not stay here!!!! I woke up in the middle of night, itching uncontrollably, feeling like something was biting me all over my body. The next day I found that I had bites all over me and found two dead fleas in the bed. I contacted the staff and they said they would look into it. I thought I was getting a great deal with this hotel but now that I am itching all over my body it was not worth the savings. For what it’s worth Tammy was very helpful & nice.
Stayed 1 night in Nov 2023
Response from GM on 2023/11/21
Hey Patti,We sincerely apologize for the discomfort you experienced during your stay. This is not the experience we aim to provide, and we take such matters seriously. Our team is actively addressing the issue to ensure it doesn't happen again. We appreciate your kind words about Tammy and hope to have the opportunity to make it up to you in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

2/10 Terrible

Vanessa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from GM on 2023/11/21
Hey Vanessa,Thank you for rating us. We're sorry your stay wasn't up to our standards. We hope to make it right on your next visit for an unforgettable experience.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Sara, Niagara Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
especially when compared to some of the other options, this place is a superstar. The staff are all wonderful and super helpful, the rooms are fresh and clean and well maintained and breakfast is good. The breakfast area is also clean and well maintained. I will certainly be staying there again
Stayed 3 nights in Nov 2023
Response from GM on 2023/11/7
Dear Sara,We truly appreciate your fantastic review! It's wonderful to hear that you found our hotel to be a standout choice among your options. We take pride in our friendly and helpful staff, as well as our well-maintained and clean rooms and breakfast area. We're thrilled to hear that you plan on staying with us again, and we look forward to welcoming you back for another exceptional experience!Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 2023/11/5
Dear RICHARD,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 2023/11/5
Hey Robin,Thank you for your rating score. We apologize for your disappointing stay, which falls below our standards. We hope for another chance to provide you with an exceptional experience.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Rosalina

Liked: Amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2023
Response from GM on 2023/10/22
Dear Rosalina,Thank you for choosing us for your stay, and we're pleased to hear that you found our accommodations clean. We hope to host you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Julio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient 15min from Parris Island
Stayed 2 nights in Sep 2023
Response from GM on 2023/10/22
Dear Julio,We're delighted to hear that our location near Parris Island was convenient for you. Your feedback is appreciated, and we hope to welcome you back soon for another comfortable stay.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Robert

Business traveler
Liked: Amenities
The water was off in the shower. Had to talk to management to get it on.
Stayed 3 nights in Sep 2023
Response from GM on 2023/10/19
Dear Robert,We apologize for the inconvenience with the shower, and we're glad our management could assist. Your feedback helps us improve our service.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet place. Perfect for resting.
Stayed 2 nights in Oct 2023
Response from GM on 2023/10/17
Dear Vanessa,We're delighted to hear that you found our place nice and quiet, perfect for rest. Your comfort is our priority, and we hope to host you again in the future. Thank you for choosing our hotel!Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

8/10 Good

Kim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The staff were very friendly and attentive.
Stayed 2 nights in Oct 2023
Response from GM on 2023/10/13
Dear Kim,We're thrilled to hear that our staff's friendliness and attentiveness left a positive impression on your stay. It's our pleasure to provide exceptional service, and we hope to welcome you back soon for another wonderful experience. Thank you for your kind words.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Leonardo Fabio

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Bien
La pieza un olor muy fuerte a viejo me dio alergia tuvimos que echar ambientador las escalas comunes se sentía olor a polvo y basuritas
Stayed 1 night in Oct 2023
Response from GM on 2023/10/5
Dear Leonardo Fabio,We apologize for the odor issues you encountered during your stay. We take cleanliness seriously and will address these concerns promptly to provide a more comfortable experience in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

4/10 Poor

Laura

Doors dont lock
My son and I checked in at 10:30pm after a long day of driving. Front desk lady was very sweet, but when we got to our room the door wouldnt lock. We didnt even need the key to open it, and when the deadbolt was locked from inside the room, my son was able to open the door from the hallway, disengaging the deadbolt. I am a small woman with a teenage son, and i could hear someone yelling just a few doors down. The hotel is run down and smells, and i didnt feel safe at all. We went back to the front desk and the attendant walked with us back to the room so she could see that the door didnt lock. She gave us another room, even thougj she said they were all booked up. The next room ALSO wouldnt lock! We were exhausted and my son convinced me to just put the chain on the door and we piled chairs behind it. Not a great night's sleep as you can imagine. Both rooms smelled like smoke, stained walls, carpets, lampshades, only 1 outlet available.
Stayed 1 night in Sep 2023
Response from GM on 2023/9/29
Hey Laura,We deeply regret the inconvenience you experienced during your stay. Your safety is paramount, and we take your concerns seriously. We are addressing the issues with our doors and the overall condition of our rooms to ensure a secure and comfortable experience for our guests. We apologize for falling short of your expectations and appreciate your feedback.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from GM on 2023/9/28
Dear Chris,We're grateful for your positive rating score, and it's been our pleasure to ensure you had a delightful stay. We look forward to the opportunity to welcome you back again soon.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

8/10 Good

Kevin

Stayed 2 nights in Sep 2023
Response from GM on 2023/10/16
Dear Kevin,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

8/10 Good

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 2023/9/23
Dear Rena,We're grateful for your positive rating score and thrilled to have enhanced your stay. We look forward to welcoming you back soon.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

Carolyn, Bedford

Stayed 1 night in Sep 2023
Response from GM on 2023/10/11
Dear Carolyn,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

6/10 Okay

Fernando

Disliked: Cleanliness, property conditions & facilities
Response from GM on 2023/9/19
Hey Fernando,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

8/10 Good

Curt

Liked: Staff & service, amenities
Staff was very nice and helpful. Room was generally clean. Property was a bit worn. Good location, many stores-shopping in the area. Overall a nice stay.
Stayed 3 nights in Sep 2023
Response from GM on 2023/9/17
Dear Curt,We appreciate your kind words about our staff and the overall cleanliness of your room. Thank you for acknowledging our convenient location. While we may have areas in need of improvement, we're delighted to know you had a nice stay and hope to welcome you back soon.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
The staff was wonderful and the stay was excellent. We went to see our sons Marine graduation. We was looking for a nice place to rest and enjoy the area after all the graduation activities. The staff and hotel management was very accommodating to our needs. Would definitely stay there again.
Stayed 3 nights in Sep 2023
Response from GM on 2023/9/11
Dear Audrey,We're delighted to hear that your stay with us was excellent and that our staff made your visit enjoyable during your son's Marine graduation. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Thank you for choosing our hotel!Sincerely,Hotel General Manager.Sleep Inn Beaufort.

4/10 Poor

Alejandro

Stayed 4 nights in Sep 2023
Response from GM on 2023/10/1
Hey Alejandro,Thank you for your rating score. We're sorry for your unsatisfactory stay. We strive for excellence and hope to have another chance to provide you with a memorable experience.Sincerely,Hotel General Manager.Sleep Inn Beaufort SC.

8/10 Good

Clay

Traveled with family
Liked: Staff & service, room comfort
Great stay
We had 3 rooms booked, and the staff did a great job of placing us together. 1 one had a extremely foul moldy smell, but the staff quickly switched us to a room that was better.
Stayed 2 nights in Sep 2023
Response from GM on 2023/9/10
Dear Clay,Thank you for choosing us for your stay, and we're pleased to hear you had a great experience overall. We apologize for the inconvenience with the initial room, but we're glad our staff promptly addressed the issue to ensure your comfort. Your feedback is appreciated, and we look forward to hosting you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 2023/9/10
Dear Mark,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Sleep Inn Beaufort.

10/10 Excellent

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the business center, fitness room
Stayed 1 night in Aug 2023
Response from GM on 2023/9/4
Dear Andrea,We're pleased you enjoyed our business center and fitness room during your stay. Your positive feedback is appreciated, and we're glad these amenities enhanced your experience. We strive to provide a well-rounded stay for our guests, and we look forward to your next visit for more enjoyable moments at our facilities.Sincerely,Hotel General Manager.Sleep Inn Beaufort.