露台/庭院

博福特 21 號公路假日套房飯店 - IHG 旗下飯店的評分

3 out of 5

評論

8.2

非常好

10 分,有夠讚;1000 則評論中有 482 則" "
8 分,不錯哦;1000 則評論中有 291 則" "
6 分,一般般;1000 則評論中有 106 則" "
4 分,不太好;1000 則評論中有 65 則" "
2 分,很糟糕;1000 則評論中有 56 則" "

8.6/10

整潔度

8.6/10

員工素質

7.4/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

viki

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
All in all it was an pleasant stay. The room was clean, it was quiet, there was plenty of parking. The staff was great, everyone was friendly. I would definitely stay there again.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

James

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月20日回覆
James, thank you for taking the time to review your stay and choosing to stay with us while in Beaufort, SC. We strive for every guest to have the same experience. I hope you come back again soon!

10/10 有夠讚

Rita

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Spacious room with a very comfortable bed
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月15日回覆
Rita, thank you for the 5 star review and your business. We love that you had a great experience and look forward to hosting you again!

8/10 不錯哦

Shirleen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was clean, spacious and comfortable. We enjoyed breakfast in the restaurant on the property. The staff were friendly and obliging. They notified us that the pool was out of order before we came.
於 2024 年 5 月住了 1 晚
AndreaS 於 2024年5月14日回覆
Thank you for your feedback, I’m glad you enjoyed your stay.

8/10 不錯哦

Alfonso

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mucha tranquilidad
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月13日回覆
Alfonso, thank you for awesome review! We appreciate your business and hope you come back soon.

6/10 一般般

Gregory,West Henrietta

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Pool broken. Fitness room broken. 1 of 2 elevators broken. Room was very large and clean. Staff was friendly.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日回覆
Gregory, thank you for choosing to stay with us. We appreciate your business and feedback. We are currently under a renovation of our amenities and first floor. We can not wait to showcase the new look! Our elevator has been down due to a part being on back order, it is getting fixed today. I can only imagine your frustrations, please view these incidents are isolated and not indicative of the service we strive to provide. I hope you give us another opportunity to wow you!

8/10 不錯哦

William

Location
於 2024 年 5 月住了 2 晚
AndreaS 於 2024年5月14日回覆
Thank you for staying with us

8/10 不錯哦

Libby

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
We had a lovely marsh view. The beds are too high. My husband and I are both short and in our late seventies. As funny as that may seem, it was difficult getting in the bed. If we stay there again, we will bring a step stool.
於 2024 年 5 月住了 2 晚
Andreas GM 於 2024年5月12日回覆
Thank you for your feedback.I’m glad you enjoyed your stay!

6/10 一般般

Jesse

情侶出遊
喜歡:整潔度和員工素質
Very average hotel. Nothing special. The gym and pool were closed and the breakfast is extra. So not quite worth the price to me but still not a bad stay. The staff was very friendly and helpful.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月6日回覆
Jesse, thank you for taking the time to let us know about your experience. I would like to sincerely apologize for the inconveniences. We are a full service hotel, our breakfast is not included however we offer rates with breakfast included. I hope you come back and give us another chance when your travel plans bring you back to Beaufort.

10/10 有夠讚

Falisha

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property saved our trip after having to check out from another place 3 minutes away. If I’m ever in Beaufort again, this will be my first choice.
於 2024 年 4 月住了 2 晚
AndreaS 於 2024年5月5日回覆
Thank you for your feedback. I’m so glad you enjoyed your stay with us.

8/10 不錯哦

Jackie

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 2 月住了 2 晚
Manager 於 2024年5月1日回覆
Jackie, thank you for staying with us while in Beaufort, SC. We appreciate you taking the time to let us know about your experience. Please come back again soon!

8/10 不錯哦

Sandra

情侶出遊, 家庭旅遊
Only one elevator worked and was told by another guest that both were down for a while and they had to use stairs! Only one server in the restaurant on Sunday morning.. over one hour to get a simple breakfast! The server was overloaded and don’t know about the kitchen but awful for Sunday morning!
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月1日回覆
Sandra, thank you for taking the time to let us know about your stay. I sincerely apologize for the inconveniences you experienced, please know we have addressed your concerns. We strive for all guests to have a memorable experience, when they do not, we discuss the feedback to ensure fix the issues. Thank you for your business and choosing to stay with us. Please give us another chance when your travels plans bring you back to Beaufort, SC!

10/10 有夠讚

Scott

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place to stay for a few days!
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月30日回覆
Scott, thank you for the amazing review! We appreciate you choosing to stay with us while in Beaufort, SC. Please come back soon with your family and friends!

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean place to stay!
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月30日回覆
James, thank you for choosing to stay with us while in Beaufort, SC and taking the time to share your experience with the world! We look forward to hosting you again in the near future.

10/10 有夠讚

Timothy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月30日回覆
Timothy, thank you staying with us and leaving a 5 star review! We strive for every guest to have the same experience as you. Please come back for another memorable stay.

10/10 有夠讚

Delia

於 2024 年 4 月住了 3 晚
Manager 於 2024年5月20日回覆
Delia, thank you for the 5 star review! We appreciate your business and look forward to hosting you again soon!

10/10 有夠讚

Delia

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Es un hotel muy bueno y cómodo. Me volvería a hospedar en el y lo recomendaría a familiares y amigos
於 2024 年 4 月住了 4 晚
Manager 於 2024年4月29日回覆
Delia, thank you for choosing to stay with us while in Beaufort, SC. I am so thankful you had a memorable experience; we certainly appreciate the 5 star review. Please come back again soon!

4/10 不太好

Kimberly Marchele

親子旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Property needs some updates and maintenance done.along with keeping up on things like dust and bugs.do have nice beds and good dive products.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月29日回覆
Kimberly, thank you for choosing to stay with us and taking the time to let us know about your experience. We strive for every guest to have a memorable experience. I sincerely apologize we failed with you. Please give us another chance when your travel plans bring you back to Beaufort, SC.

2/10 很糟糕

Shawn

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
I’m a disabled veteran and the elevator was broke throughout my stay. We were on the 3rd floor. Also, the pool, gym and hot tub were all out of service.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月29日回覆
Shawn, thank you for your service to our country. I would like to sincerely apologize for the inconveniences during your stay. We have addressed your concerns and the elevator is fixed now, we are still waiting on a part for the other one. I know how frustrating it can be to have those issues. We are currently working on the design of our first floor renovation, when that is completed the new look will impress for sure. We strive to exceed every guests expectations and I am very sorry we did not you. Please give us another chance when your travel plans bring you back to Beaufort, SC.

10/10 有夠讚

Amy,Florence

家庭旅遊
Super clean and they had two cribs available for my twins.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月22日回覆
Amy, I am thrilled to read about your experience and the service that was provided. We appreciate your business and hope you come back soon!

6/10 一般般

BARBARA

家庭旅遊
喜歡:整潔度和員工素質
Mattress was too firm and too high. Pillows gave me a pain in the neck.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月22日回覆
Barbara, thank you for choosing to stay with us while in Beaufort, SC. I am very sorry to hear about your experience. I cant imagine a restless night. We strive for every guest to have a great stay. Please forgive us, we hope you give us another try.

8/10 不錯哦

Anne

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
Great rate, but in elevator was out, some facilities were closed and the ac unit was very loud in our room.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月22日回覆
Anne, thank you for taking the time to let us know about your stay. I know how inconvenient it can be and for that I am very sorry. We are waiting on a part for our elevator to get it back up and running, it was supposed to be here last week but it is still pending. I have addressed your concern with the ac unit. We strive for every guest to have a memorable experience. Please give us another chance when your travel plans bring you back to Beaufort!

8/10 不錯哦

Michele

情侶出遊
喜歡:整潔度和設施服務
Clean,large room. Staff was friendly and helpful. Comfortable bed.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月19日回覆
Michele, thank you for the kind words from your recent stay and choosing to stay with us. We love when our guests have a memorable experience. Please come back for another great stay!

10/10 有夠讚

Jeff

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務
The young lady working the tables in the Hotel Restaurant for breakfast was outstanding. She was the only one waiting on tables and she was on point in her professionalism and politeness. Respectfully Jeff Parker
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月19日回覆
Jeff, thank you for taking the time to let us know about your stay. Our team strives for every guest to have the same experience as you. We appreciate your business and kind words! We look forward to hosting you again in the near future!

8/10 不錯哦

Amy

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean but not worth the price.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月15日回覆
Amy, thank you for choosing to stay with us and the recognition on the cleanliness of the hotel. I apologize you not feel it was worth the price. Can you give us details on what would have been worth the price you paid? We appreciate all guest feedback so we can provide the best experience to every guest. Please give us another chance when your travel plans bring you back to Beaufort.

8/10 不錯哦

Jennifer

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our room was clean and the staff was very friendly.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月15日回覆
Jennifer, we strive for every guest to have the same experience as you. Thank you for choosing to stay with us and taking the time to review your recent experience. We hope your travel plans bring you back to Beaufort, SC!

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Off the Main Street so quiet. Really friendly vibe
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月15日回覆
Robert, thank you for choosing to stay with us while in Beaufort, SC. We appreciate the 5 star review and the kind words. Please come back soon!

10/10 有夠讚

Bryan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The food was really good. We had both dinner and breakfast. Both were restaurant quality.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月11日回覆
Bryan, thank you for taking the time to let us know about your experience. We strive for every guest to have the same experience as you. Please tell all your friends and family about our hotel in Beaufort, SC. We hope you come back soon!

10/10 有夠讚

steven

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice , will stay again
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月11日回覆
Steven, thank you for the 5 star review. We appreciate your business and we will gladly let you stay again! We look forward to hosting you again soon.

10/10 有夠讚

Baileigh

團體旅遊
喜歡:員工素質和住宿環境和硬體
The room size was very spacious for prize.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月8日回覆
Baileigh, thank you for choosing to stay with us and taking the time to review your experience. We are so glad you had a memorable stay, we look forward to hosting you again soon!

6/10 一般般

Jessica

親子旅遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
The hotel was ok. We originally booked a 2 bed room and with 20 minutes left in our 10 hour car ride we’re called and told that our reservation was cancelled. This is after the hotel called to confirm 4times and we always said we were coming, just late. Check in was at 4 and we arrived at 11 or so due to traffic. The pool was under construction and had I known that I would have booked elsewhere, they sent a text message stating that the renovations were happening after the moment the booking was locked in at the 24 hour window. Then there was breakfast. They advertised a free breakfast with the stay and that was also not true. We received meal vouchers for 3days and had to use them all at once because they were only good for one person and we had 6, then had to pay on top of it. The one waitress they had working there was very rude and when we asked to switch from the obviously spoiled chocolate milk to juice she rolled her eyes and said well the date was fine. There was nothing for children on the menus and no way to order in smaller portions, according to the waitress. The rooms were also not very clea, there was black hairs all over our room and the pull out couch had a lot of stains on it. The rest of the hotel staff was very friendly. Charles the night shift front desk man was seriously the BEST!!! He made us feel like we were welcomed and not like a burden like the rest of the staff we came into contact wit.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月8日回覆
Jessica, thank you for staying with us while in Beaufort, SC. I appreciate your thorough details of your stay, I sincerely apologize for the inconveniences. We strive for every guest to have a memorable experience. I will be addressing your concerns immediately. None of these should have come up. Please give us another chance to show you what we strive for every guest to experience at our hotel!

6/10 一般般

Joshua

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
I was told I couldn't receive a room with a marsh view despite multiple rooms being available. I was told that a third party reservation wouldn't allow a change.
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月8日回覆
Joshua, thank you for choosing to stay with us and taking the time to let us know about your experience. I sincerely apologize for not being able to get a marsh view room. I will be addressing this with the team. I hope you view this incident as isolated and not indicative of the service we strive to provide. Please give us another chance!

10/10 有夠讚

Scott

於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日回覆
Scott, thank you for the 5 star review! We appreciate your business and hope you come back soon.

10/10 有夠讚

FRED,Woodbridge

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
One of the two elevators was out of service for the entire stay. This made for long waits when calling an elevator.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月25日回覆
Fred, thank you for taking the time to let us know about your stay. I apologize for the inconvenience, we are waiting on a part to get it fixed. We appreciate your business and 5 star review! Please come back when your travel plans bring you back to Beaufort!

8/10 不錯哦

anissa

喜歡:整潔度、員工素質和住宿環境和硬體
Overall good experience minus you have to prepay for breakfast had 5 choices and it was not very good. Threw most of it away. Did not even go back for breakfast the 2nd morning...waste of money.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月25日回覆
Anissa, thank you for taking the time to let us know about your stay. I would like to apologize for the breakfast offerings, I will be addressing these with our F&B department. We strive to exceed every guests expectations, I am embarrassed we failed with you. We appreciate your business and hope you give us another try to WOW you!

8/10 不錯哦

Scott

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和設施服務
Rooms were very clean as was the total property. One elevator did not work and the pool and hot tub were down for matinance.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月23日回覆
Scott, thank you for choosing to stay with us while in Beaufort, SC. I apologize the inconveniences you experienced. I am very happy to the hear about the cleanliness of your guest room! I hope you come back again soon.

10/10 有夠讚

Pasquale

情侶出遊
喜歡:設施服務
Everything
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月22日回覆
Pasquale, thank you for the amazing review! We appreciate your business and look forward to hosting you again soon.

10/10 有夠讚

William

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked the room setup where the sleeping area is closed off from the tv and bathroom with a door
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日回覆
William, thank you for the kind comments and reviewing your recent stay. We certainly appreciate your business and I hope you come back soon!

10/10 有夠讚

Jason

喜歡:整潔度、員工素質和住宿環境和硬體
Very clean hotel. Lots of space in the 2 room suite.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月22日回覆
Jason, thank you for your business and the kind comments from your recent stay. We hope you come back soon for another memorable experience!

8/10 不錯哦

Juan

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly and helpful
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月18日回覆
Juan, thank you for taking the time to let us know about your recent stay. We appreciate the feedback! Our team strives to provide the best service. We look forward to hosting you again in the near future!

10/10 有夠讚

Jennifer L

喜歡:整潔度、員工素質和住宿環境和硬體
This property is affordable, extremely clean and the staff is absolutely wonderful! I highly recommend!!
於 2024 年 3 月住了 3 晚
Manager 於 2024年3月15日回覆
Jennifer, thank you for the kind comments from your recent stay. We appreciate your business and look forward to hosting you again soon!

10/10 有夠讚

Jordan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月14日回覆
Jordan, thank you for the choosing to stay with us and the 5 star review. We strive for every guest to have the same experience as you. Please come back soon for another memorable stay!

8/10 不錯哦

TERRY

情侶出遊
喜歡:整潔度
Unfortunately they ONLY offered a limited breakfast menu that wasn't included with accommodations.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月11日回覆
Terry, thank you for choosing to stay with us and taking the time to review your stay. I apologize for the breakfast offerings, we are a full service hotel and do not provide complimentary breakfast. We do offer rates with breakfast included if you come to our hotel or another full service Holiday Inn. I hope you come back when your travel plans bring you back to Beaufort!

10/10 有夠讚

Taylor

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Safe, clean, great staff. Second year staying here and will continue to do so. I got the king room with the jacuzzi and 10/10 recommend. No complaints!
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月11日回覆
Taylor, thank you for your loyalty to our hotel in Beaufort, SC. We appreciate the kind words and look forward to hosting you again soon!

6/10 一般般

Virginia M.

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Very comfortable bed & pillows. Hallway room doors banged up & not very appealing
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月11日回覆
Virginia, thank you for choosing to stay with us and letting us know about your stay. I am so glad you loved the comfort of our beds. I apologize for the condition of the guest room doors. I will be addressing this concern with our engineering team. I hope you view this incident as isolated and not indicative of the service we strive to provide. Please give us another chance when your travel plans bring you back to Beaufort!

6/10 一般般

Terry

家庭旅遊
喜歡:整潔度
Several broken things
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月6日回覆
Terry, thank you for choosing to stay with us. I apologize for the broken things, can you shed some light? We strive to exceed every guests expectations. We address all guest concerns to ensure we are providing the best experience. Please give us another try next time your travel plans bring you back to Beaufort.

10/10 有夠讚

Bradley

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日回覆
Bradley, thank you for choosing to stay with us while in Beaufort, SC. I am so happy you had a great stay, we look forward to hosting you again soon!

8/10 不錯哦

Clara

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Manager 於 2024年3月4日回覆
Clara, thank you for staying with us while in Beaufort, SC. We appreciate you taking the time to let us know about your stay. I hope you come back again soon!

6/10 一般般

Rebecca

喜歡:員工素質
不喜歡:設施服務
It was ok. Just old and dated
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月29日回覆
Rebecca, thank you for choosing to stay with us while in Beaufort, SC. I apologize you thought our hotel was old and dated. We are currently in the design phase of the 1st floor renovation and we can not wait to share the new look with the world! I hope you view this stay as isolated and not indicative of the service and product we strive to provide. Please give us another chance to WOW you.

2/10 很糟糕

William1

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
pool and gym inoperable the place need renovation
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月29日回覆
William, I appreciate you taking the time to let us know about your stay. I apologize for the pool and the gym, we are currently in the process of renovating the 1st floor. We can not wait to showcase the new look. I hope you come back and give us another chance to provide you with a more memorable experience.