We were really looking forward to our beachside stay at this hotel, but unfortunately, the experience fell short of our expectations. Upon arrival, we were surprised to find that our room was not in the main hotel building, but in one of the side buildings, which felt misleading based on how the property is presented online.
The condition of the room was disappointing. The floors were so dirty that the bottoms of our feet turned black after just a few minutes of walking around. The room itself was also much smaller than it appeared in the photos on the website. To make matters worse, some of the fresh towels provided had visible red stains of blood. When we brought this to the front desk’s attention, their response was surprisingly indifferent—no apology or concern was shown.
The room also had poor ventilation with no fan in the bathroom so after a shower, the whole room felt wet and damp.
That said, there were several positives about our stay. The pool was great, the on-site restaurant was enjoyable, and the proximity to the beach was excellent. Those amenities helped make parts of our trip enjoyable.
Still, the condition and cleanliness of the room made the overall experience feel disappointing—especially since we were traveling with a two-year-old and ended up spending more time in the room than others might. If you don’t plan to spend much time in your room, the stay could still be enjoyable, but for those who do, it’s worth considering these issues before booking.