All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It’s nice and quiet. The room I book was nice and clean. Really comfy beds. Great young lady who attended us. Excellent
Samuel
Stayed 1 night in May 2024
Response from Sophia CSR on 2024/5/14
Hi Samuel,Thank you for your wonderful review! We're delighted to hear that you enjoyed a quiet and comfortable stay with us. We take pride in providing clean rooms and excellent service, and we're thrilled that our team member made your experience memorable. We look forward to welcoming you back on your next visit.
Hi Marco,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
6/10 Okay
Asad
2024/4/26
Light was not turning on , towels have smell.
Asad
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 2024/4/27
Hi Asad,We regret the inconvenience you faced regarding the issue and will indeed forward your valuable feedback to our team for examination. Our Team hopes to serve you better in the future.
Only complaint is I have a big truck and the parking is tight everything else was very nice
Christian
Stayed 4 nights in Apr 2024
Response from Sophia CSR on 2024/4/26
Hi Christian,I am beyond pleased to hear that you enjoyed everything about your stay! Thank you so much for the awesome 5-star rating. We look forward to you returning in the future!
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
Clean, nice, friendly and affordable! Will stay here again!
Mindi
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/9
Dear Guest,Thank you for your glowing review! We are happy to hear that you found our hotel clean, nice, friendly, and affordable. Providing a positive and memorable experience for our guests is our goal, and we're delighted that we succeeded during your stay. We look forward to welcoming you back on your next visit! If there's anything else we can do to enhance your stay, please don't hesitate to let us know.
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
Dear Guest,Seeing such a fantastic rating warms our hearts. We sincerely thank you for sharing your experience. We look forward to welcoming you back when you're in the area again!
10/10 Excellent
Joe
Traveled with family and small children, Business traveler
Hi Joe,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Good
Sharon
2023/11/17
Sharon
Stayed 1 night in Nov 2023
Response from Sophia CSR on 2023/12/7
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
4/10 Poor
Kaleb
2023/10/21
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kaleb
Stayed 3 nights in Oct 2023
Response from Sophia CSR on 2023/10/23
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
I was impressed about the condition of the property, rooms and property. Price was great! I was however underwhelmed later as I realized they charged extra for each small dog we have. I wish I had been told of this policy/charge ahead of time. Also, the breakfast was bare minimum and only yogurt, coffee and waffles. Sorry, probably won’t stay here again.
Catherine
Stayed 1 night in Oct 2023
Response from Sophia CSR on 2023/10/21
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
2/10 Terrible
Beatriz
2023/9/26
Beatriz
Stayed 4 nights in Sep 2023
Response from Sophia CSR on 2023/10/17
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
Hi Anna,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
2/10 Terrible
Englantina
2023/8/21
Englantina
Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/9/11
Dear Guest,Sad to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
6/10 Okay
Jessica
Traveled with partner
2023/8/19
Liked: Staff & service
For the price and purpose, good. Affordable to sleep overnight. The staff was very kind. The breakfast was a waffle, muffins, and juice.
Jessica
Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/19
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
Really enjoyed the room was very nice and roomy. We really like super8 my hubby is vegan he really likes the frig and microwave to cook vegan food.. nice people very friendly
Shelly
Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/12
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
Hi Anna,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
Hi David,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
This is in a bad area and the property is a lot dirtier than shown online
Johnnie
Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/7/24
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Excellent
Selim
2023/7/21
Selim
Stayed 5 nights in Jul 2023
Response from Sophia CSR on 2023/7/24
Hi Selim,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excellent
Johanna
2023/7/16
Johanna
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 2023/7/18
Hi Johanna,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
The gal at the front desk was AMAZING!! Many thanks to her. We felt acknowledged as guests, that our safety mattered, and that we deserved to have a nice stay at the motel. Thank you!
kerri
Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/7/11
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
10/10 Excellent
DENISSE
Traveled with partner
2023/7/9
Liked: Cleanliness, staff & service
Great staff and it felt cozy being at the hotel.
DENISSE
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 2023/7/10
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
Hi James,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 Excellent
Melanie
2023/7/7
Melanie
Stayed 4 nights in Jul 2023
Response from Sophia CSR on 2023/7/10
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
8/10 Good
Sergio
Traveled with family
2023/7/6
Liked: Cleanliness, room comfort
Worth the price.
The hotel is being upgraded as much as it’s feasible. The rooms are big, it’s centrally located, plenty of parking, and the allow pets. It’s fine and may get a little better.
Sergio
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 2023/7/7
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 Excellent
Tara
2023/6/27
Tara
Stayed 2 nights in Jun 2023
Response from Sophia CSR on 2023/6/29
Hi Tara,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
Hotel over all clean .
Only a couple of things about the room. Air conditioner was not on when we got there so room was very hot and took several hours to cool . Bathroom door would not stay shut .
Other than that , for the price it was surprisingly very clean, restroom looked to have new toilet , tub so on .
Very good value , staff was friendly .
Cooper
Stayed 1 night in Jun 2023
Response from Sophia CSR on 2023/6/26
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
Devon at the front desk at check-in was great and Eric was so nice when he had to come fix the smoke alarm that went off in my room at 4 something in the morning for no good reason.
Amy
Stayed 3 nights in Jun 2023
Response from Sophia CSR on 2023/6/16
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
Everything good to me except the breakfast no milk to provide. ..
..
Rachel
Stayed 2 nights in May 2023
Response from Sophia CSR on 2023/6/3
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
8/10 Good
Ron, Paris
Traveled with partner
2023/4/30
Liked: Cleanliness, staff & service
Water in room ran very slow
Everything else was great
Ron
Stayed 1 night in Apr 2023
Response from Sophia CSR on 2023/5/18
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Very comfy beds. The housekeeping staff did a great job. Even stacked by daughter's stuffed animals nice and neat on her bed.
michell
Stayed 2 nights in Apr 2023
Response from Natalie C. on 2023/4/23
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.
10/10 Excellent
Josue
2023/4/9
Josue
Stayed 2 nights in Apr 2023
Response from Sophia CSR on 2023/5/18
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Easily accessible and stands out in older area of town.
Dan
Stayed 2 nights in Apr 2023
Response from Natalie C. on 2023/4/23
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.
Was very nice. Was there with our school. For Powerlift . Coaches and girls along with aome of us parents. Were treated very well. And was helped in all ways possible. I also felt like the girls were very safe there which is an awesome feeling. Thank you.
Jennifer
Stayed 1 night in Mar 2023
Response from Natalie C. on 2023/4/2
Hi Jennifer! It was really nice to have the Powerlifting team staying with us. It was a pleasure to accomadate you to the best of our abilities. We hope to see you back again in the future.
6/10 Okay
Susana
Traveled with partner, Traveled with family
2023/3/22
Liked: Cleanliness
Susana
Stayed 1 night in Mar 2023
Response from Natalie C. on 2023/4/23
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.
2/10 Terrible
Grace
2023/3/2
Disliked: Staff & service, room comfort
Not for me and my family.
I did not stay at your facility due to the fact of the 30.06 and 30.07 signs posted upon the entrance of the facility. I will not stay in a facility that refuses to allow me the ability to protect myself and my family. I did so understanding that i would not be getting a refund and will not stay at any establishment with this policy in the future. On another note the gentleman working the front desk was very friendly and professional. He processed my request without any issue.
Grace
Stayed 1 night in Feb 2023
Response from Sophia CSR on 2023/8/8
Hi Grace,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for investigation. Our team is looking forward to hosting you again soon!
Thank you for the positive feedback! We hope to see you in the future.
10/10 Excellent
wayne
2023/1/25
wayne
Stayed 1 night in Jan 2023
Response from Natalie C. on 2023/2/17
Thank you for taking time out of your day to leave positive feedback! We hope to have you again soon.
6/10 Okay
Christopher
2023/1/21
Christopher
Stayed 2 nights in Jan 2023
Response from Sophia CSR on 2023/8/8
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
I didn’t like them moving the pet room upstairs and all the way to the back of the building. When you take your pet for a potty walk you have to walk the distance of the building then get into the elevator. Your pet has to potty all this time. Asking for trouble
Betty
Stayed 1 night in Jan 2023
Response from Natalie C. on 2023/1/20
Our layout has changed a lot since you last stayed with us, but I would encourage you to call whenever you book with us again so that way we can accomadate to you and your pet as needed! Everything is subject to availability.