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海灣城智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5
海灣城智選假日套房飯店 - IHG 旗下飯店
3959 Traxler Court, Bay City, MI

評論

9.0

太棒了

10 分，有夠讚；574 則評論中有 363 則" "
8 分，不錯哦；574 則評論中有 153 則" "
6 分，一般般；574 則評論中有 38 則" "
4 分，不太好；574 則評論中有 10 則" "
2 分，很糟糕；574 則評論中有 10 則" "

9.4/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

6/10 一般般

Gabrielle

親子旅遊
喜歡：設施服務
不喜歡：住宿環境和硬體
Breakfast was great! Boys loved it , room was nice besides the old beef sticks under our bed and the hairs in our tub , also kids got chlorine rashes
於 2024 年 3 月住了 1 晚
Tammi 於 2024年3月26日回覆
Hello Gabrielle, Thank you for providing us with feedback regarding your recent visit. A positive, problem free stay for all of our guests is our daily goal, and I was disappointed to hear that was not your experience. Please know that I have spoken with the appropriate department supervisors regarding the issues you have relayed. We will coach our team to make any necessary changes so we can provide a better experience in the future. We hope you will visit us again to show you that your unsatisfactory stay was an exception. Sincerely, Tammi C. AGM

10/10 有夠讚

Kyle

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The only thing I would ad would be a shuttle to Cracker Barrel/ restaurants as there is no sidewalks.
於 2024 年 3 月住了 1 晚
Tammi 於 2024年3月13日回覆
Hello Kyle, Thank you for your five out of five review and for choosing the Holiday Inn Express and Suites in Bay City MI for your recent hospitality needs. We hope to have the chance to visit with you again soon. Sincerely, Tammi C. AGM

10/10 有夠讚

Becky VanDen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Check in was easy and was able to get in an hour before check in time.
於 2024 年 3 月住了 1 晚
Tammi 於 2024年3月13日回覆
Hello Becky, Thank you for taking the time to provide us with feedback from your recent visit. We truly appreciate your positive comments and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

10/10 有夠讚

Kellen

於 2024 年 2 月住了 1 晚
Tammi 於 2024年3月26日回覆
Hello Kellen, Thank you so much for rating your recent stay a five out of five! We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

10/10 有夠讚

Randall，Fenton

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Facility was clean. Staff was most helpful. Room carpet had a loose trim piece (potential trip hazard). And could have used a pen and pad of paper for the desk.
於 2024 年 2 月住了 1 晚
Tammi 於 2024年2月14日回覆
Hello Randall, Thank you for taking the time to provide us with feedback regarding your recent visit. We so appreciate your great comments! I do apologize for the issue with the carpet in your room and thank you for bringing it to our attention. I have relayed your concerns to our maintenance technician for immediate repair. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C.AGM

8/10 不錯哦

Stacy，Emmett

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good location
於 2024 年 2 月住了 1 晚
Tammi 於 2024年2月6日回覆
Hello Stacy, Thank you for taking the time to rate your recent visit. We were happy to hear that our location off of I-75 was convenient for you. We hope to have the opportunity to visit with you again soon!Sincerely, Tammi C. AGM

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Always wonderful, enjoyable breakfast…..just wish the heater would have turned off.
於 2024 年 2 月住了 1 晚
Tammi 於 2024年2月6日回覆
Hello Valued Guest, Thank you for taking the time to provide feedback regarding your stay. We so appreciate your wonderful comments. I was very sorry to hear that you had issues with your heater. Please know that I have relayed your concerns to our maintenance technician for immediate review. Sincerely, Tammi C.AGM

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel! Very clean and very friendly and helpful staff. Will definitely stay again if in the area.
於 2024 年 1 月住了 1 晚
Tammi 於 2024年2月2日回覆
Hello Valued Guest, Thank you for your wonderful feedback! We truly appreciate all of your positive comments and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

10/10 有夠讚

Joey

於 2024 年 1 月住了 2 晚
Tammi 於 2024年2月2日回覆
Hello Joey, Thank you for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. We truly appreciate your 5 out of 5 rating and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. AGM

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable, clean, enjoyable
I prefer a firm mattress, which is sometimes hard to find at a hotel. We had a two-queen room and the first night I was not very comfortable because the bad was too soft/plush. I assumed both mattresses were the same, but my wife suggested I try the other bed the 2nd night. I'm glad I did because it was much firmer and I was able to get a better night's sleep. Overall, I'm glad both beds had different firmness levels to accommodate a range of sleeping preferences.
於 2023 年 12 月住了 3 晚
Tammi 於 2024年2月2日回覆
Hello Valued Guest, Thank you for taking the time to provide feedback on your recent experience here with us at the Holiday Inn Express in Bay City MI. We value your feedback and I have shared your comments regarding our mattresses with our general manager for review. We hope to have the opportunity of serving you again in the future. Sincerely, Tammi C. AGM

10/10 有夠讚

Patricia，Cold Spring

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent hotel and staff. Clean. Good breakfast.
於 2023 年 12 月住了 3 晚
Tammi 於 2023年12月27日回覆
Hello Patricia, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Amber

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Tammi 於 2023年12月27日回覆
Hello Amber, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Jo Ann

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very impressed with the cleanliness & front desk courtesy….great location near 75…great place to stay if you are heading further north into Augres….there aren’t very many nice hotels that far north….Will keep this on by preferred list!!
於 2023 年 12 月住了 1 晚
Tammi 於 2023年12月22日回覆
Hello Jo Ann, Thank you so much for your terrific review! We are thrilled to hear that you will be keeping us on your preferred list for your hospitality needs when traveling to northern Michigan! We so appreciate your patronage and hope to visit with you again soon. With Sincere Thanks, Tammi C. Assistant General Manager

10/10 有夠讚

Kimberly

於 2023 年 12 月住了 1 晚
Tammi 於 2023年12月22日回覆
Hello Kimberly, Thank you for taking the time to rate your recent visit. We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

stephen

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice hotel
於 2023 年 12 月住了 2 晚
Tammi 於 2023年12月8日回覆
Hello Stephen, Thank you for your 10 out of 10 rating and for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. We truly appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Gregory

於 2023 年 12 月住了 1 晚
Tammi 於 2023年12月27日回覆
Hello Gregory, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Patricia，Cold Spring

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent breakfast!!! Cheese omelette, bacon and much more!
於 2023 年 11 月住了 2 晚
Tammi 於 2023年11月28日回覆
Hello Patricia, Thank you for your your great review! We were thrilled to hear that you thought our breakfast was excellent! We truly appreciate your positive feedback and look forward to visiting with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Sara

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Tammi 於 2023年11月20日回覆
Hello Sara, Thank you so much for rating your recent stay a 10! We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Richard

於 2023 年 11 月住了 1 晚
Tammi 於 2023年12月8日回覆
Hello Richard, Thank you for taking the time to rate your recent visit. We truly appreciate your five out of five rating! We thank you for your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Tammi 於 2023年11月15日回覆
Hello Valued Guest, Thank you for rating your recent visit a 10! We so appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Tracy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel
Very comfortable beds. Breakfast was great too. Our room was above the pool so it was noisy early on but ok later. I would love if there was a hot tub too!
於 2023 年 11 月住了 1 晚
Tammi 於 2023年11月15日回覆
Hello Tracy, Thank you for taking the time to tell us about your recent visit. We truly appreciate all of your wonderful feedback! I will relay your wish for a hot tub to our management team for review. We hope to have the opportunity to visit with you again soon!With Sincere Thanks, Tammi C.Assistant General Manager

8/10 不錯哦

Thomas

喜歡：整潔度
於 2023 年 11 月住了 1 晚
Tammi 於 2023年11月9日回覆
Hello Thomas, Thank you for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We truly appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Spencer

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for my Godson’s baptism, the hotel was awesome. It was clean and accommodating. The pool was nice and the breakfast in the morning was the best I’ve had at any hotels. Would definitely recommend this hotel
於 2023 年 11 月住了 1 晚
Tammi 於 2023年11月6日回覆
Hello Spencer, Thank you so much for your incredible review! Your recommendation and positive feedback regarding your recent stay is very appreciated! We thank you for choosing us for your recent hospitality needs and hope to have the opportunity to visit with you again the next time travel brings you back to our area. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Heather

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Tammi 於 2023年10月28日回覆
Hello Heather, Thank you for rating your recent visit a 10! We so appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Deana

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have been staying here for the past few years. We love it here. Clean, friendly staff.
於 2023 年 10 月住了 1 晚
Tammi 於 2023年10月28日回覆
Hello Deana, Thank you so much for your wonderful review! We are so happy to have you as a loyal guest and always look forward to your visits. Thank you for your patronage. With Sincere Thanks, Tammi C. Assistant General Manager

10/10 有夠讚

kathryn

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast and friendly staff!
於 2023 年 10 月住了 2 晚
Tammi 於 2023年10月23日回覆
Hello Kathryn,Thank you for rating your recent stay a five out of five! We truly appreciate your positive feedback and hope to have the opportunity to visit with again soon. With Sincere Thanks, Tammi C. Assistant General Manager

10/10 有夠讚

Melinda

喜歡：整潔度、員工素質和住宿環境和硬體
Had a good stay
於 2023 年 10 月住了 1 晚
Tammi 於 2023年10月18日回覆
Hello Melinda, Thank you for taking the time to rate your recent visit at the Holiday Inn Express in Bay City MI. We are thrilled to see you rated your stay a five out of five! Please know we appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Lori

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Tammi 於 2023年10月18日回覆
Hello Lori, Thank you for your 10 out of 10 rating and for choosing the Holiday Inn Express in Bay City MI. We appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Steven

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love this hotel. Great and friendly staff.
於 2023 年 10 月住了 1 晚
Tammi 於 2023年10月11日回覆
Hello Steven, We are thrilled to hear that you love our hotel! Your positive comments and loyalty are so appreciated. We thank you for your kindness and look forward to visiting with you again soon. With Sincere Thanks, Tammi C. Assistant General Manager

8/10 不錯哦

Jie

情侶出遊
喜歡：整潔度、員工素質和設施服務
Meijier store, liquor store and gas station are ver close to the hotel.
於 2023 年 10 月住了 1 晚
Tammi 於 2023年10月3日回覆
Hello Jie, Thank you for taking the time to tell us about your stay! We thank you for choosing the Holiday Inn Express in Bay City MI for your recent hospitality needs and hope to have the chance to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Shaunte

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Tammi 於 2023年10月3日回覆
Hello Shaunte, Thank you so much for your 10 out of 10 rating! We thank you for your patronage and hope to have the opportunity to visit with you again soon!Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Denise，Riverviw

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
There was a miscommunication on the room but they fixed it and the room was great.
於 2023 年 9 月住了 1 晚
Tammi 於 2023年10月3日回覆
Hello Denise, Thank you for taking the time to rate your recent stay. I am sorry to hear that there was a miscommunication regarding your room. I am very happy we were able to fix the problem quickly and that you had a positive experience with your new room! We truly appreciate your patronage and positive feedback. Hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Leann

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was close to a highway and shopping and restaurants!
於 2023 年 9 月住了 3 晚
Tammi 於 2023年10月3日回覆
Hello Leann, Thank you for your five out of five rating! We were very happy to hear that our location was a plus for you. We thank you for your patronage and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Shora

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
This my second time visiting this property an so far I don’t have no complaints. Far in convenient stores, restaurants are walkable distance so that’s a for me. I will most definitely will continue to come here an you should to.
於 2023 年 9 月住了 1 晚
Tammi 於 2023年9月20日回覆
Hello Shora, Thank you for your terrific review and for being one of our valued returning guests. We so appreciate your positive feedback as well as your recommendation and hope to have the chance to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

aldo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great friendly staff.
於 2023 年 9 月住了 1 晚
Tammi 於 2023年9月20日回覆
Hello Aldo, Thank you for taking the time to rate your recent visit. We truly appreciate your positive feedback and look forward to visiting with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 不錯哦

LESLIE，Lima

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The inly bad thing was that the coffee was awful! Bitter and we couldnt drink it
Tammi 於 2023年9月14日回覆
Hello Leslie Thank you for taking the time to write a review. I am very sorry to hear that you were not a fan of our coffee. Please know that I have relayed your concerns to our management team for immediate review. We hope this will not deter you from visiting us in the future. Sincerely, Tammi C. Assistant General Manager

8/10 不錯哦

Jinnifer

於 2023 年 8 月住了 2 晚
Tammi 於 2023年9月24日回覆
Hello Jinnifter,Thank you for taking the time to rate your recent stay and for choosing us for your hospitality needs. We appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Patrick

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
All very nice. Breakfast excellent for my family of five. We overnighted here both ways on a 2-day drive to/from the Upper Peninsula of MI
於 2023 年 8 月住了 1 晚
Tammi 於 2023年8月30日回覆
Hello Patrick, Thank you for your wonderful review and for choosing us for your 2 overnight stays during your trip to the Upper Peninsula. We are so glad you and your family enjoyed our breakfast. We truly appreciate your patronage and hope to visit with you again the next time you are traveling through our area. Sincerely, Tammi C. Assistant General Manager

8/10 不錯哦

Grace

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Tammi 於 2023年9月14日回覆
Hello Grace, Thank you for taking the time to rate your recent visit. We truly appreciate your patronage and hope to visit with you again soon. Sincerely, Tammi C.Assistant General Manager

8/10 不錯哦

Autumn

於 2023 年 8 月住了 1 晚
Tammi 於 2023年9月14日回覆
Hello Autumn, Thank you for choosing the Holiday Inn Express & Suites in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 不錯哦

Viktor

喜歡：整潔度、員工素質和住宿環境和硬體
Pool was closed
於 2023 年 8 月住了 1 晚
Tammi 於 2023年8月23日回覆
Hello Viktor, Thank you for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. I am very sorry that we had pool issues resulting in its closure. Unfortunately we had an unforeseen circumstance that required maintenance. I thank you for your patience regarding this matter. We hope to see you again the next time you are visiting our area. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Scott

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient access to I-75. Short drive to many restaurants.
於 2023 年 8 月住了 1 晚
Tammi 於 2023年8月23日回覆
Hello Scott, Thank you for rating your recent visit a five out of five! We so appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely,Tammi C. Assistant General Manager

6/10 一般般

Ziad

喜歡：整潔度和客房舒適度
於 2023 年 8 月住了 1 晚
Tammi 於 2023年8月7日回覆
Hello Ziad, Thank you for taking the time to rate your recent visit. We appreciate your patronage and hope to have the opportunity to visit with you again. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Sherry，West Branch

於 2023 年 8 月住了 1 晚
Tammi 於 2023年8月30日回覆
Hello Sherry, Thank you for your five out of five rating and for choosing the Holiday Inn Express and Suites in Bay City for your recent hospitality needs. We truly appreciate your patronage and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Beverly

於 2023 年 8 月住了 1 晚
Tammi 於 2023年8月26日回覆
Hello Beverly, Thank you for your five out of five rating and for choosing the Holiday Inn Express in Bay City for your recent hospitality needs. We hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 不錯哦

Rachel，Taylor

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was easy and convenient while with children of all ages.
於 2023 年 7 月住了 4 晚
Tammi 於 2023年8月2日回覆
Hello Rachel, Thank you for taking the time to provide us with feedback regarding your recent visit. We truly appreciate your positive comments and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C.Assistant General Manager

10/10 有夠讚

Michael

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Window Blinds
Stay was great and room was nice. staff was very helpful. How ever it took 20 minutes to get the blinds closed. I don't know who invented the system or who bought and installed the system for opening and closing the window blinds BUT? When I went to the front desk and asked they were not surprised that we had trouble and had to come to the room to instruct us on how to use the system. Note they also had some problems operating them.
於 2023 年 7 月住了 1 晚
Tammi 於 2023年8月2日回覆
Helllo Michael, Thank you for your 10 out of 10 rating! I'm very sorry to hear that you encountered issues with the operation of the blind in your room. Please know that I have relayed your concerns to our Maintenance department for immediate inspection. We thank you for choosing us for your recent hospitality needs and hope to have the opportunity to visit with you again soon.Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Michael

於 2023 年 7 月住了 1 晚
Tammi 於 2023年8月17日回覆
Hello Michael, Thank you for your five out of five rating! We thank you for choosing us for your recent hospitality needs and hope to have the opportunity to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

8/10 不錯哦

Khalid

喜歡：整潔度、員工素質和住宿環境和硬體
I think staying at this hotel is a good value
於 2023 年 7 月住了 2 晚
Tammi 於 2023年7月14日回覆
Hello Khalid, Thank you for providing us with feedback regarding your recent visit. We truly appreciate your loyalty and hope to visit with you again soon. Sincerely, Tammi C. Assistant General Manager

10/10 有夠讚

Linda

家庭旅遊
喜歡：整潔度和住宿環境和硬體
This was one of the best experiences with a hotel we’ve had since Covid. The staff at check in were very friendly & helpful. Our room was spacious & clean. Cleanliness is very important to me! The shower had nice water pressure. The breakfast had a friendly & attentive worker & had good food. I would definitely recommend this hotel
於 2023 年 7 月住了 1 晚
Tammi 於 2023年7月14日回覆
Hello Linda, Thank you so much for your wonderful review! We were thrilled to hear that you had a great experience staying with us. Your positive comments are very appreciated and we hope to have the opportunity to visit with you again soon. With Sincere Thanks, Tammi C. Assistant General Manager