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德克薩斯貝伊市歡朋套房飯店的評分

2.5 out of 5
德克薩斯貝伊市歡朋套房飯店
4617 7th St, Bay City, TX

評論

8.8

有夠讚

10 分，有夠讚；285 則評論中有 166 則" "
8 分，不錯哦；285 則評論中有 73 則" "
6 分，一般般；285 則評論中有 29 則" "
4 分，不太好；285 則評論中有 8 則" "
2 分，很糟糕；285 則評論中有 9 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

4/10 不太好

Ya-chien

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 2 晚
Hampton Bay City 於 2019年6月26日回覆
Thank you for your feedback Ya-chien, we really appreciate you! We hope to see you again next time you are in the area. Best, Hampton Inn & Suites by Hilton Bay City

8/10 不錯哦

Asad

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place to live
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Amber

親子旅遊
喜歡：設施服務
不喜歡：員工素質
The property is in close proximity to restaurants and Walmart. Staff did not ask for an ID off the front desk and decided to wake us up which was no problem for me. But being that my wife has a heart problem and they demanded to see her with her ID I thought it was a little ridiculous not to mention. their boyfriends hanging out on the back patio and trying to get my niece to come over and talk to them she’s 13 they are grown man. And oh it was the desk clerk birthday tomorrow at 4/20/24 she is very excited I am going to be are,lol. and when she asked. bug in the shower. Back door left open for their boyfriends to go in and out of.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Shawn

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Leanne

於 2024 年 1 月住了 5 晚

10/10 有夠讚

Tam

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Tim

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel has been renovated but still needs some attention in the stairwells. Nice young man at check in.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Amparo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good choice
We were very pleased w the our hotel stay. The staff was very nice accommodating and helpful. Breakfast was great too. Everything we needed was there. Comfy beds and great rooms. Clean restrooms and plenty of towels. Very happy we chose this hotel.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Marc

團體旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Horrible experience with staff !

8/10 不錯哦

Arthur，Giddings

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Amanda

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Perla

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
This hotel is great, staff so helpful and nice. Breakfast so complete. Clean, nice pool, everything is great! I highly recommend it!!
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Joni

喜歡：整潔度、員工素質和住宿環境和硬體
My best stay ever.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

William

喜歡：整潔度、員工素質和住宿環境和硬體
Only thing I was disappointed in was, the two rooms was not on the same floor
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Kristin

喜歡：整潔度、員工素質和住宿環境和硬體
Customer service was great! The hotel is located in a good area. The hotel was also very clean.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Janet

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful pillows. Clean duvet. quiet. Very helpful and friendly staff. Outstanding breakfast. Ease of check-in and check-out. Bathroom faucet was a bit strange. definitely a 5-star stay.
於 2023 年 5 月住了 1 晚
Heidi 於 2023年5月19日回覆
Dear Janet, It was a pleasure to have you stay with us. Thank you for the kind words. We strive to give the best guest experience and customer service. Please let us know if you need another reservation in the future. We hope to see you again very soon! Take care, Heidi MartinezGeneral Manager

10/10 有夠讚

Joel

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
The staff was very nice and friendly.
於 2023 年 5 月住了 2 晚
Heidi 於 2023年5月19日回覆
Hi Joel! It was great having you with us! We appreciate you taking the time to fill out the survey, and for the kind words regarding our staff. I hope we see you again soon! Take care, Heidi MartinezGeneral Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Was a quick check in. Nice quiet clean lovby and room.
於 2023 年 5 月住了 2 晚
Heidi 於 2023年5月19日回覆
Thank you for the review! It was great to hav you stay with us. If you need assistance with any reservations in the future, please let us know. We are happy to help!Take care, Heidi MartinezGeneral Manager

8/10 不錯哦

Sarah

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Henri

於 2023 年 3 月住了 1 晚
Heidi 於 2023年5月19日回覆
Thank you for filling out a survey. We hope you enjoyed your stay and come back to see us soon! -Heidi Martinez General Manager

10/10 有夠讚

Nyson

喜歡：整潔度、員工素質和住宿環境和硬體
The breakfast was surprisingly good. Would definitely stay again
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Joyce

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Rachel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service, newly remodeled and super clean. Complimentary breakfast was delicious and great options to eat nearby.
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Mark

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
No sleep
Family of 5 adults booked a room for 5 adults (mom and dad with three young male adults all 6’3” or taller and over 200 lbs). Got a room with two queen beds. Not what we booked. We expected a room with a pullout couch which did not exist on the property even though that was what was on our reservation. Extremely uncomfortable.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Salim

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Christy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here last year for the powerlifting regionals and had an amazing experience. It was regionals again and came back here. Staff are very friendly and loved the room
於 2023 年 2 月住了 1 晚

8/10 不錯哦

Manuel

Great no complaints
於 2023 年 2 月住了 4 晚

10/10 有夠讚

Jose

於 2023 年 2 月住了 1 晚

10/10 有夠讚

Kevin

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was very nice very courteous they asked me if my water was hot enough because they've been having issues with that but it was fine. I was getting ready to get in my car I was a little rushed because we were going to go down to matagorda Bay by the ocean or the golf anyway I got a rush I thought I got everything as I was getting in my car the maid ran out of the side door and gave me my phone charger which I very much appreciate it because it's a special phone charger that charges my phone faster than a normal one so she ran all the way out there to give it to me she must have seen me out there and ran down to give it to me so and I was on the third floor so I was very grateful for that
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Jewon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was awesome, can't wait to come again on my next visit.
於 2023 年 1 月住了 1 晚

10/10 有夠讚

Juliana

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great and convenient for my visit.
於 2023 年 1 月住了 1 晚

10/10 有夠讚

James

家庭旅遊
喜歡：整潔度
Clean properly, currently remodeling

10/10 有夠讚

Connie

於 2022 年 11 月住了 1 晚

10/10 有夠讚

Terence

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 3 晚
Shea 於 2022年9月7日回覆
Thank you! We are glad you had a great stay!

8/10 不錯哦

James

喜歡：整潔度和員工素質
I really liked that it was a nice hotel in the middle of bay city
於 2022 年 7 月住了 7 晚
Shea 於 2022年8月4日回覆
Thank you for your feedback!

10/10 有夠讚

Katherine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nicest place in Bay City
於 2022 年 5 月住了 1 晚
Shea 於 2022年6月11日回覆
Thank you for your feedback Katherine!

10/10 有夠讚

Katherine

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel
於 2022 年 5 月住了 1 晚
Shea 於 2022年6月11日回覆
Thank you for your feedback Katherine!

10/10 有夠讚

Charles

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Zack the desk agent was the most friendly, efficient and welcoming person I have seen in a very long time. He set the stage for a great visit in Bay City.
於 2022 年 5 月住了 1 晚
Shea 於 2022年6月11日回覆
Thank you Charles for the feedback on Zach! He is an asset to our team.

2/10 很糟糕

Brandi

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel was full of mold and mildew got sick from being there. We asked the lady at check in about the mold smell she lied and said no mold. We had to move to another hotel because the other 2 rooms smelted like mold that they tried putting us in. The guy told us when we left they were renovating because of the mold!
於 2022 年 5 月住了 1 晚

10/10 有夠讚

Vicki

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 1 晚
Shea 於 2022年5月23日回覆
Thank you for your 10/10 rating! We appreciate you!

10/10 有夠讚

Dina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 1 晚
Shea 於 2022年5月10日回覆
Thank you for your rating!

4/10 不太好

Monica

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The room wasn't available until after 7pm and the check in time was suppose to be 3pm.
於 2022 年 3 月住了 1 晚
Shea 於 2022年4月14日回覆
So sorry for the delay Monica. We hope that you will give us another opportunity to host you another time.

10/10 有夠讚

Liliana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
great place and clean staff was professional
於 2022 年 3 月住了 1 晚
Jessica 於 2022年3月27日回覆
Thank you for your review, we love having you here and hope to see you soon.

10/10 有夠讚

Ray

於 2022 年 3 月住了 2 晚

10/10 有夠讚

Christy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were so friendly and helpful. Loved the hotel and the rooms were amazing. We'll definitely be back when visiting again
於 2022 年 3 月住了 1 晚
Jessica 於 2022年3月27日回覆
Thank you for your review, we look forward to seeing you again.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚
Jessica 於 2022年3月27日回覆
Thank you for your review.

8/10 不錯哦

Roberto C

家庭旅遊
喜歡：員工素質
It was ok
It was ok. It had a weird smell. The room was small and the lighting in the room was really bad. Beds were not comfortable nor big enough for a family of 5. Warning you must leave the bathroom door shut while showering otherwise the fire alarm will go off. The steam in the bathroom set off the alarm in our room. The staff was really helpful though.
於 2021 年 12 月住了 2 晚

10/10 有夠讚

Roberto

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Grate device
於 2021 年 11 月住了 1 晚

10/10 有夠讚

Tim

於 2021 年 11 月住了 2 晚
Jessica 於 2021年11月14日回覆
thank you for your review!

10/10 有夠讚

Chris

於 2021 年 9 月住了 3 晚