There were ants on my bed. The staff changed the bed sheets, but there were still ants. The room was really dirty. Someone had smoked and left ashes on the side of the window. The building is very badly maintained. There was mold everywhere. I put my suitcase against the wall and it became white. The window didnt have a safety bolt. When i asked for a refund they refused. Overall i wouldn't recommend to anyone to stay there.
Artemis
於 2024 年 8 月住了 1 晚
6/10 一般般
Daniela
情侶出遊
2024 年 8 月 4 日
喜歡:員工素質和設施服務
不喜歡:整潔度
L’hôtel est quasiment abandonné. Nous avons eu l’impression qu’aucun entretien n’est effectué. La chambre était salle. Le positif est que le personnel était très gentil et souriant. Dans le temps c’était probablement un beau complexe hôtelier qui est présentement laissé à soi même.
Daniela
於 2024 年 7 月住了 2 晚
4/10 不太好
Johnny,marsfield
2024 年 7 月 14 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Staff was trying their best, but seemed uneducated in hospitality. Barging into my villa without even knocking is never appropriate.
The whole place seems to be under renovation and should be closed.
Breakfast was ok, but the staff didn't understand to keep the items hot, just left the lids open.
Dinner was a very limited emergency selection in a 2 hour window.
I checked out a day early and moved on...
Johnny
於 2024 年 6 月住了 3 晚
4/10 不太好
Rojarani
家庭旅遊
2024 年 6 月 27 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The main lobby was moldy everywhere. Just lift your head up and look at the ceiling. Our villa was not as bad but still reeked of mold. Bathroom, kettle, bed sheets all had black mold. Fortunately we slept quick and woke up to a fly swarming breakfast. Just stuck to hot rice and lentils and checked out. Bedugul is super humid but the property maintenance did not help.
Rojarani
8/10 不錯哦
MONIQUE
2024 年 5 月 19 日
喜歡:員工素質和客房舒適度
MONIQUE
於 2024 年 5 月住了 2 晚
8/10 不錯哦
MONIQUE
2024 年 5 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MONIQUE
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Lene Aarøe
2023 年 12 月 22 日
Lene Aarøe
於 2023 年 12 月住了 2 晚
10/10 有夠讚
Karthick
2023 年 9 月 18 日
Karthick
於 2023 年 9 月住了 1 晚
4/10 不太好
Céline
情侶出遊
2023 年 7 月 27 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
We liked the location close to the temple. The view on the lake.
We found horrible the general dirtyness (stains everywhere). The sheets did not even fit the bed... It's extremely humid and it smelled like mold.
Céline
於 2023 年 7 月住了 1 晚
4/10 不太好
Ursula
家庭旅遊
2023 年 5 月 11 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Trotz des heruntergekommenen Zustandes der gesamten Anlage war das Personal freundlich und hilfsbereit.
Ursula
於 2023 年 5 月住了 4 晚
6/10 一般般
YU ERN
2023 年 1 月 5 日
YU ERN
10/10 有夠讚
真實旅客
商務旅客
2020 年 8 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Well-cared for and Clean Villas
The interior was super clean. The exterior could do with new paints on some villas. It was very cold during the night though (outside temp down to around 15°). No heating pad, no heater. So make sure you’re properly clothed.
真實旅客
於 2020 年 8 月住了 1 晚
8/10 不錯哦
Rebecca Jane
2020 年 3 月 4 日
喜歡:員工素質和客房舒適度
Nearly there. A nice stay.
A lovely location and very helpful lovely staff. Breakfast buffet was varied. Stayed for dinner one evening and food was good then too. The hotel have a shuttle to the temple which was a surprise and very kind of them. They helped organise a driver for one full day who turned out to be the best driver we had all holiday.
Only downside was the damp in the room. There was no air conditioning and i think this didn't help the damp and black mould in the villa. Just needs drying out a bit and cleaning up the mould and it would have been perfect.
Rebecca Jane
於 2020 年 2 月住了 2 晚
8/10 不錯哦
Scott,Arlington VA
家庭旅遊
2020 年 2 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If you want to escape the heat and humidity near the beaches this is the place. It's cooler up in the mountains, the view is spectacular and -no- you really don't need A/C. The Balinese come here on their weekends. I did not see any of the other problems other reviews complained about except a trace of mold on the ceiling but no moldy smell so it didn't bother me. Room was clean and surprisingly spacious.
Scott
於 2020 年 1 月住了 2 晚
8/10 不錯哦
真實旅客
商務旅客, 團體旅遊
2020 年 1 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Freundliches Personal, Wifi war nicht immer gut und muss jeden Tag erneut eingewählt werden. Frühstück gut und genügend in Auswahl vorhanden.
真實旅客
於 2020 年 1 月住了 4 晚
8/10 不錯哦
D,Amsterdam
情侶出遊
2020 年 1 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Heerlijk rustig 'savonds, alleen jamer dat je voor het ontbijd de ber op moet lopen
D
於 2020 年 1 月住了 4 晚
10/10 有夠讚
Johanes
2020 年 1 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good reception
pelayanan yg sangat bagus pada waktu check in.
Johanes
於 2020 年 1 月住了 1 晚
6/10 一般般
真實旅客
團體旅遊
2020 年 1 月 7 日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Dirty linen and smelly rooms. FULL of flies and stains
真實旅客
於 2020 年 1 月住了 2 晚
6/10 一般般
真實旅客
2020 年 1 月 3 日
喜歡:員工素質
不喜歡:整潔度
Location is good. However, the cleanliness of the accommodation was subpar. There was a lizard in our room not to mention under the bed had not been cleaned for quite some time.
真實旅客
於 2020 年 1 月住了 1 晚
8/10 不錯哦
Eri Maerani
家庭旅遊
2019 年 12 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Eri Maerani
於 2019 年 12 月住了 1 晚
10/10 有夠讚
Sofyana
2019 年 12 月 13 日
Sofyana
於 2019 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊
2019 年 11 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Car and driver to drop us places was great
Buffet breakfast had lots and lots of food fruit was great
Bed ok units need repair work but functioned
Great location
Towels nasty bed linen ok bed ok
Town house extra space very nice
Room service terrific