Scarsa animazione e/o cura del cliente. Ascensori spesso fuori servizio
Nicola
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Silvano
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
everything fine
Silvano
於 2025 年 7 月住了 1 晚
10/10 有夠讚
helga,Boynton Beach
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay 10/10
helga
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Luciana
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and comfortable room. Great location, walking distance to the main historic sites.
Luciana
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Gordon
2025 年 6 月 26 日
Gordon
於 2025 年 6 月住了 1 晚
4/10 不太好
Stephen
家庭旅遊
2025 年 6 月 22 日
喜歡:整潔度和住宿環境和硬體
Avoid if possible.
First of all issues with checking in as they did not have one of my confirmed Expedia bookings in their system.
Took approximately 45 minutes to sort out (staff blamed it on "The System" only to learn that our assigned room would not be ready until 4:15.
Came back at that time, room still not ready and another wait to be re-booked into another room.
Room itself was OK, on the small side but clean and modern.
On our second day we left to explore Bath at around 11:00 a.m., and noticed housekeeping were outside our room.
We got back around 3:30 p.m only to find that housekeeping had not been to our room despite being literally outside four and a half hours earlier.
Went to reception, another long wait as only one staff member on duty and was told that housekeeping were still preparing rooms for new check-ins and that they would get to our room "sometime later".
I asked if I could at least get clean towels and was told that they would try their best.
Headed back to the room to encounter housekeeping in the corridor cleaning another room. Thankfully the supervisor (Adrian) was able to help me out with towels, water and coffee and was very apologetic about the lack of service (due to staff calling in sick) unlike the reception staff whose attitude was very poor.
About half an hour later another staff member did follow up but for the price we had paid we would expect a higher level of responsiveness.
Stephen
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Shahid
2025 年 6 月 22 日
Shahid
於 2025 年 5 月住了 1 晚
10/10 有夠讚
andrew
情侶出遊, 家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Brilliant location !
Nice hotel - really polite and helpful staff - very clean room.
Loved our stay here.
andrew
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Janice
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Quiet but very close to everything. Shopping and dining and landmarks all easily walkable.
Janice
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Barry,London
家庭旅遊
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely short stay. Very welcoming staff. Excellent breakfast. Good blackout blinds.
Barry
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Elizabeth
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great central location. Lovely sized room and very quiet.
The sink overflow was very mouldy and there were some stains in the shower but other than that very good.
Elizabeth
於 2025 年 6 月住了 1 晚
4/10 不太好
Carl
情侶出遊
2025 年 6 月 15 日
喜歡:整潔度和住宿環境和硬體
Air conditioning unit outside window making a noise all night, worst night sleep I’ve had in ages
Carl
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Andy
2025 年 6 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We went to a concert and the hotel was very good for what we needed to go to the concert and easy to get back after. Just a 10 minute walk. We would stay at the hotel again, as it was in walking distance to a lot of interesting places near by.
Andy
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Paula
家庭旅遊
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Thé staff were very helpful and friendly.
Paula
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Linda
團體旅遊
2025 年 6 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Friendly staff; great common areas
Linda
於 2025 年 6 月住了 1 晚
10/10 有夠讚
auriane
家庭旅遊
2025 年 6 月 6 日
喜歡:整潔度和住宿環境和硬體
very well located, clean, quiet, nice
auriane
於 2025 年 5 月住了 1 晚
8/10 不錯哦
robin
家庭旅遊
2025 年 6 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff were consistently friendly and helpful. The breakfast buffet was excellent with many choices. The one dinner we had there was uninspiring.