Find hotels near Basin Shoppes, New Castle from NT$2,334

"MY FAMILY NEED ME TO COME HOME BECAUSE I'm SICKLY AND SHOULD NOT BE BY MYSELF I PAID FOR 3 NIGHTS I ONLY STAYED ONE THEY KEPT MY MONEY."

"Overall the property is nice and mostly clean but there were a few occasions where guests spilled liquids, milk& cereal and the staff was very slow to have it clean. It was a surprise that there is only one washer and one dryer for the entire hotel. Impossible to use unless you spend you’re entire stay watching and waiting for an opportunity."

"The airport shuttle was the best part about the stay. We booked this room a month or two ago (king bed) but got a double full size bed room, and our toilet bowl was missing the seat and seat cover! Holes in the walls, and duct tape held the shower head on. They tried to put us in another room, but it smelled like a dog kennel. The next morning, the elevators didnt work. The fire alarm also went off for about 3 minutes in the middle of the night. We couldn't sleep, use the restroom, and barely showered. The staff DID TRY to help us, but they clearly dont have the resources necessary."

"Was not impressed with DoubleTree. The room was out dated, musty and smelled of mold. We asked to be relocated but the hotel was sold out due to Penn Relay. The staff was pleasant and requested housekeeping to vacuum the carpet. But the smell returned. Buffet breakfast was ok but not much variety if staying multiple days. Next year we will return to Embassy Suites. "

"There was a problem with room heating.( maintaimce man said it affected whole bldg).We requested extra blankets, which helped.( didn't have to sleep in jackets. The maintaince man brought us an electric heater from his office this made a vast difference.We are in our 80"s, so need a bedroom above 64 degrees. Hopefully we will get a reduced rate stay soon. Thanks"

"Room and bathroom were large enough, however 2 of the pillows had dirt marks or smudges on them and the ac unit was not cooling at all."

"Clean quiet place, breakfast could be a little better but coffee was great Great staff"

"Clean, spacious room. Staff was so friendly!"

"Shabby, poor breakfast, neighborhood not walkable"