巴恩斯利Spa 飯店，旅行前必看！

「The room was very comfortable and clean. The corridors could have been cleaner as there were bottles and other rubbish from guests rooms on the windowsills. In the evening my room was near the back of the hotel and there was a very loud noise which sounded like a washing machine or tumble dryer being on. Fortunately, this noise stopped at around 10pm and then started again in the morning. Breakfast was nice although the staff started to clear away some of the options offered for the buffet...

「Very pleased with the room and staff were helpful」

「Good breakfast and main meal selection, nicely presented and reasonably priced 」

「The staff, especially Reception and a young blonde-haired lady who had only been there about 3 weeks were exceptional. Having the bar & the restaurant on the top floor is a bit odd, but it is comfortable. The food in the restaurant was very poor as was the quality of the wine. The gentleman acting as Maitre was brusque, untidy and unwelcoming. We booked our table for 7 and were prompt. But he wanted us to have courses in rapid succession. When we asked for a pause his response was that it was...

「beautiful grounds, well kept, lovely historical building with old paintings, a piano in the fopyer, comfortable seating the bar, lounge and restaurant. rooms are exceptional, all staff are exceptional and local who know about Yorkshire. No riff raff!」

「This is the worst hotel I’ve ever stayed so far by hotel.com bookings! No customer service at all!!! We all had to wait so long for someone to come out of the front office for checking in! And they were not in mood of helping their customers, everything were turned down and ‘NO’! One of the guests had no choice but changed to Double-tree immediately after checked in! The frost desk simply doesn’t answer any calls fm rooms, they just said ‘will call u back’ and hanged up, but never called back....