The staff was very friendly and helpful. They provided a lot of information on the area, restaurants, and things to do. Our room was on the ground floor and faces the street and parking lot, so it was noisy. There are only a few hairdryer sat the front desk for borrowing, which is unfortunate. We really enjoyed our stay though thanks to the great staff, clean room, and good wine selection that the hotel offers. The free wifi and generous breakfast buffet with many options were also appreciated amenities.