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波爾塔費里薩短租集團服務式公寓飯店的評分

3.5 out of 5
波爾塔費里薩短租集團服務式公寓飯店
Portaferrissa, 27, Ciutat Vella, Barcelona

評論

8.2

非常好

10 分，有夠讚；134 則評論中有 54 則" "
8 分，不錯哦；134 則評論中有 52 則" "
6 分，一般般；134 則評論中有 13 則" "
4 分，不太好；134 則評論中有 12 則" "
2 分，很糟糕；134 則評論中有 3 則" "

8.4/10

整潔度

7.8/10

員工素質

6.8/10

設施服務

7.8/10

住宿環境和硬體

評論

10/10 有夠讚

Wen Fang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent experience
於 2019 年 8 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 3 晚

8/10 不錯哦

真實旅客

於 2020 年 2 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Centralità, servizi, pulizia. Confortevole appartamento.
於 2019 年 12 月住了 5 晚
Comentario de la dirección del hotel 於 2020年2月11日回覆
Vi ringraziamo vivamente per la recensione positiva. È stato un piacere avervi con noi, e saremo felici di ospitarvi di nuovo nel caso tornaste a Barcellona.

10/10 有夠讚

Christina，California

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rental was beautiful, with a gorgeous window view of the gothic quarter. I loved that it was right in the heart of everything. Staff was very friendly and accommodating. Very glad we chose this property for our stay! :)
於 2019 年 12 月住了 8 晚
Comentario de la dirección del hotel 於 2020年2月11日回覆
Thank you very much for your positive feedback. We are glad to hear that you enjoyed your time in Barcelona and we hope you will visit us again! Best regards, SSG.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Modern conversion, very central. Washing machine, cooker and dishwasher. Busy area but quiet at night. Ice cream shop and bakery just outside so ideal for returning to apartment and breakfasts. Outside covered in graffiti which was a bit off putting but most walls in Barcelona are covered in graffiti.
於 2019 年 10 月住了 3 晚

4/10 不太好

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：整潔度
Sijainti oli hyvä, paljon palveluita ja ravintoloita lähellä.
於 2019 年 10 月住了 3 晚

10/10 有夠讚

Hanspeter

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sehr zentral gelegene Unterkunft mitten in der Fussgängezone.
於 2019 年 9 月住了 5 晚

4/10 不太好

Nano，Los Angeles

商務旅客, 家庭旅遊
不喜歡：整潔度和住宿環境和硬體
It was a nice appartment but....1 of two a/c and 1 of two toilets did not work. The appartment 2111 was worn out. Needed paint and some good love to look like the pictures. I called to complain and they did not call me back. The pictures sell one thing and the reality is very different. Disappointing over all.
於 2019 年 9 月住了 2 晚

4/10 不太好

真實旅客

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The location was ideal and where we wanted to be in the Gothic area, the terrace was spacious and nice. But check-in required walking about 10 mins away with our luggage which was unexpected and disappointing. The flat is tired and not in the best shape. Don't let the staged photos fool you. The shower door wouldn't stay shut so it leaked everywhere. The laminate floor is old and tired. It has a 1 person elevator so getting luggage up was difficult. Furniture is very basic. I wouldn't stay again.
於 2019 年 9 月住了 3 晚

8/10 不錯哦

Noneed

家庭旅遊
喜歡：整潔度
Amazing location. Overall clean. Check in was ok but would have loved to know there was a public holiday and the Main Street to get there was blocked. When I called to get info on how to get there ....there wasn’t much help. No emergency number either.
於 2019 年 8 月住了 4 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, I would book this apartment again, we had an excellent time here, big terrace but I think they could add a spa on the terrace.
於 2019 年 3 月住了 3 晚
Matias 於 2019年7月31日回覆
Dear guest, thank you for choosing us, we will try to improve our services in the future kind regards

10/10 有夠讚

Carmencita

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
First time in Barcelona
Place was spacious, great location in the middle of everything, enjoyed our stay.
於 2019 年 7 月住了 3 晚
Matias 於 2019年7月31日回覆
Dear Carmencita, thank you for your comment we appreciate that you had a great time with us!

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
No AC? We reported it by phone and email. No one came to offer fans or any solution. We had to sleep in 82 degree temps. During the day it was unbearable. We even called the after hours service and were told it was not something they could address at that time. Upon check in the checkin person was short and snippety. Also, it is unrealistic to walk several blocks with your luggage and children to find a room. A car service should be offered. Lastly the round metal key was not easy to use.
於 2019 年 6 月住了 2 晚
Mathias 於 2019年7月31日回覆
Dear Guest, we are deeply sorry about the issued that could happen during your stay, we will try to improve our service in the future

10/10 有夠讚

L.M.，Rock Hill

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property location was amazing! So close to the great Gothic Quarter, as well as La Rambla. Very comfortable and spacious.
於 2019 年 6 月住了 5 晚
Matias 於 2019年7月31日回覆
Dear Guest, we appreciate your comment and hope you enjoyed your stay with us!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Plenty of space,great location.not to noisy,bright and cheerful.
於 2019 年 6 月住了 4 晚
Matias 於 2019年7月31日回覆
Dear guest, we appreciate your comment and hope you enjoyed your stay with us!

6/10 一般般

真實旅客

於 2019 年 5 月住了 2 晚
Matias 於 2019年7月31日回覆
Dear guest, thank you for choosing us!

4/10 不太好

真實旅客

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Overall we were very disappointed with our stay. The apartment was not a luxury unit as advertised, and it was much more expensive than a stay in a nice hotel would have cost. [ ] Bulbs out in recessed lights in main room and master bedroom [ ] Inadequate instructions for washer/dryer [ ] No laundry soap [ ] No instructions for safe. Verbal instructions wrong. I was not able to get safe to work [ ] Mildew in main shower [ ] Insufficient toilet paper [ ] Insufficient dishwasher and dish soap. Dishwasher soap not replaced by house keeping [ ] Room is shabby and worn. Dirty and poorly maintained [ ] Would appreciate advance notice before housekeeping arrives [ ] Water leaking in small bathroom. Don't know if toilet leaks or if main shower leaks under wall [ ] No smoke alarm
於 2019 年 5 月住了 14 晚

4/10 不太好

真實旅客

於 2019 年 5 月住了 2 晚

8/10 不錯哦

Kelly

喜歡：整潔度和住宿環境和硬體
Great location, good condition but suitable rafher for two.
於 2019 年 4 月住了 4 晚

6/10 一般般

真實旅客

不喜歡：整潔度和住宿環境和硬體
Zeer goede ligging , mooi concept maar slechte afwerking ... geen inloopdouche maar uitloopdouche , stekkers trek je zo uit de muur , sjas van toilet valt uit de muur . Veeel lawaai van andere appartementen . Wel super goede bedden , mits een paar onderhoudswerken echt wel voor herhaling vatbaar .
於 2019 年 4 月住了 4 晚

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Safety hazard - needs renovation
Besides being in a central location (Gothic Quarter), this 2-bedroom apartment was run-down (cheap materials) and was not worth the money we paid. - a piece of the bathroom wall was missing, exposing nails (safety hazard) - water damaged floors would made it uneven - blocked shower which made water run out of the bathroom into the hallway floors -cheap materials falling off (i.e. toilet flush cover, etc) - wifi was weak. didn't work in the 2nd bedroom - the apartment needs renovation - very noisy (we could hear our neighbors, people in the hallway, people drunk in the streets) The limited pros: - washer machine - kitchen - central location I wish we would have booked a proper hotel instead
於 2019 年 4 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Everything was great except for the check in is in an office somewhere else and it took us a while to figure it out since it was in the small details in the reservation. I recommend sending an e- mail or text spicificaly about checking in in advance like a week prior to make it a smoother process. Once we got to the office it was excellent the employee was amazing and made it a much pleasant arrival.
於 2019 年 4 月住了 2 晚

10/10 有夠讚

Carsten

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A nice apartment with a perfect location
Perfect for a family/2 couples. Well equipped and a perfect location. Check-in smooth and a nice staff. Quiet and safe. We will definately come back.
於 2019 年 3 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和住宿環境和硬體
於 2019 年 3 月住了 3 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：住宿環境和硬體
I like the modern and trendy interior design of the apartment. The location is perfect for shopping and eating out. I also like the 6th floor terrace overlooking the city. The only negative comment I have is that my two children that slept on the pull out couch seemed to have woken up with several big bites. Frankly this ruined their stay and resulted in a sleepless night.
於 2019 年 3 月住了 1 晚

2/10 很糟糕

真實旅客

情侶出遊, 團體旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Fácil acceso desde el aeropuerto, lindo diseño del lugar PERO la señal wifi es terrible, no funciona. Las televisiones no funcionaron, el elevador es diminuto, cabe 1 persona con 1 maleta nada más, se sale el agua de la regadera mientras te estás bañando y se inunda todo, las camas y sillones quizá tenían insectos porque todos tuvimos mucha comezón y ronchas. El check in fue fácil porque llegamos muy noche y todo fue siguiendo instrucciones dentro del edificio. Nunca me volvería a quedar ahí ni tampoco lo recomiendo.
於 2019 年 3 月住了 3 晚

10/10 有夠讚

Rafael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A recommander sans hésitation
Nous avons séjourné dans l’appartement au 6eme et dernier étage. Cet appartement possède une grande terrasse avec vue sur la cathédrale, Montjuic, la plage de Barcelone... Il est d’une grande propreté car récemment rénové. Idéalement situé pour découvrir la ville à pied ainsi que les bars/restaurants. A recommander sans hésitation
於 2019 年 3 月住了 2 晚

6/10 一般般

真實旅客

喜歡：員工素質和設施服務
The establishment was much older and therefore more damaged than in the pictures. In addition, we had cockroaches in the apartment, even though we didn’t bring any food or drinks to the apartment. Overall it was fine, and it was a very beautiful apartment, located really well, however its condition had a lot of signs of damage through time
於 2019 年 3 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Le système d’ouverture des portes est difficile à manipuler
於 2019 年 3 月住了 5 晚

10/10 有夠讚

真實旅客

喜歡：整潔度和住宿環境和硬體
We were on the 6th floor. We had a great roof garden plus steps to antoner level to the back overlooking the spires of the old cathedral and the street. Also a balconey over the front overlooking rooftops. Lovely modern property with all you need ie compact kitchen with hob, wash machine, oven, microwave, kettle etc. Iron, hairdryer. Good shower. Only bad part was the lift was out of action, (my guess is that this is always so). 121 stairs to our room, by
於 2019 年 2 月住了 4 晚

2/10 很糟糕

真實旅客

商務旅客
喜歡：設施服務
不喜歡：住宿環境和硬體
Dilapidated building, broken elevator entire stay, shower leaked all over into bedroom due to poor construction and a persistent leak from the floor abovr in one of the closets
於 2019 年 2 月住了 4 晚

8/10 不錯哦

James

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Barcelona
The apartment met our needs. The living room sofa needs to be replaced. Kitchen table top was peeling. The master bed room shower seal needs to be replaced, it leaks. All in all, everything was pretty good.
於 2019 年 2 月住了 6 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和設施服務
Lovely apartment on 6th floor - however lift was out of order for our entire stay and we were not advised about this - 102 steps up a steep almost spiral staircase with luggage and after a 25,000 step day was not appreciated. Also safe was not working - advised short stay apartments on day we arrived and they never returned our call. Good location, lovely apartment but disappointed by the lift not working.
於 2019 年 2 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 2 月住了 3 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 2 月住了 3 晚

6/10 一般般

hyeok

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
체크인 0점. 집은 90점
체크인이 아주 불편함. 무거운짐을 들고 숙박지에서 10분이나 떨어진 다른장소에서 그것도 11시에서 저녁8시안에 안되면 아예체크인이 안되니 조심하세요. 엘리베이터가 3명도 못들어갈정도로 완전좁고불편해서 감옥에갇힌느낌. 집자체는 방2개에거실크고 부엌좋아요. 위치좋고.
於 2019 年 1 月住了 2 晚

8/10 不錯哦

Gitte

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 3 晚

4/10 不太好

真實旅客

親子旅遊
不喜歡：整潔度和住宿環境和硬體
Abbiamo trovato almeno 7 scarafaggi nell’appartamento. Avevamo chiesto il lettino per nostro figlio (1 anno) e non l’abbiamo trovato, salvo scoprire (su nostra richiesta) che avremmo potuto averlo pagando 40€ aggiuntive (che abbiamo pagato). La porta del bagno, in vetro, era gravemente rotta, diventando molto pericolosa (soprattutto in presenza di un bambino). L’ascensore talmente piccolo da non poterci salire nemmeno col passeggino, ed essendo al 6piano capite il disagio. La posizione è ottima e il personale si è comunque dimostrato reattivo nelle risposte e disponibile.
於 2019 年 1 月住了 4 晚

8/10 不錯哦

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Xmas break in Barcelona
This is a fantastic apartment for a family with children, located in the middle of the gothic quarter. We stayed on the 5th floor, so we were away from the noise of the hustle and bustle in the streets but right in the heart of the action. Two double rooms and two bathrooms, plus a separate lounge diner felt very spacious. Recommended.
於 2018 年 12 月住了 2 晚

8/10 不錯哦

Ida

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fin leilighet mitt i smørøyet i Barclona.
於 2018 年 12 月住了 3 晚

8/10 不錯哦

Reynaldo

喜歡：整潔度、住宿環境和硬體和客房舒適度
Nice location in La Ramblas perfect for people who are into shopping.
於 2018 年 12 月住了 2 晚

8/10 不錯哦

Jocelyn

喜歡：整潔度和住宿環境和硬體
Nous étions 4 adultes, la deuxième chambre et les deux petits lits beaucoup trop petits. Le divan dans le salon est a changer. Sinon l'appartement est beau et hyper bien situé
於 2018 年 11 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Pros: - Very good kitchen amenities - Modern interior Cons: - Terrible quality of wireless internet - Poor selection of TV channels (was unable to watch Barca game inside apartment)
於 2018 年 11 月住了 3 晚

4/10 不太好

真實旅客

團體旅遊
The problem was not the apartment as we never got to see it. After a tremendous run around trying to figure out how to get the key from Short Stay which was located on a street with no vehicle access (unknown to us since we are not familiar with the area) we finally arrived at the apartment after lugging a lot of luggage thru the streets to this apartment which is also located on a no vehicle access location only to discover that the elevator was broken and there was no electric or wifi. Short Stay says they were not aware of this but they must have been informed since they were aware that the apartment was being cleaned when we picked up the key. Whether they were dishonest or not they caused us a very unpleasant first day in Barcelona and wasted most of our day then we had to find another place to stay as well. Then we had to jump thru hoops to get our money refunded by them and expedia. Short stay lacked integrity.
於 2018 年 11 月住了 1 晚

8/10 不錯哦

Christopher，Italia

團體旅遊
喜歡：住宿環境和硬體
Il posto è come nelle foto. Poteva andare meglio per quanto riguarda la pulizia ( lenzuola, pavimento) pero tutto sommato bene. Come location ha nulla da invidiare a gli altri hotel. Centralissimo e molto vicino a tutto.
於 2018 年 11 月住了 4 晚

6/10 一般般

CK

喜歡：員工素質
不喜歡：整潔度
to be improved on cleanliness
arrived with the cleaner still doing cleaning with hoover and rubbish at the entrance where my pregnant wife almost fall down by the hoover hose. the cleanliness in the apartment shall be improve, the drain in the shower room is blocked and water will over flow when we were taking shower
於 2018 年 11 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fijne locatie. Ruim appartement. De bank is wel aan vernieuwing toe.
於 2018 年 11 月住了 3 晚

10/10 有夠讚

Damien

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
What a wonderful stay
What a great location and the hotel was even better than expected. Walked to everything with no trouble. The heater was not working in the room but that was really a minor issue because it was right on the edge of needing it. Temps were cooler than usual outside with snow on the mountains.
於 2018 年 10 月住了 3 晚