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Reviews of Bar Harbor Grand Hotel

2.5 out of 5
Bar Harbor Grand Hotel
269 Main Street, Bar Harbor, ME

Reviews

9.6

Exceptional

Rating 10 - Excellent. 803 out of 1001 reviews" "
Rating 8 - Good. 170 out of 1001 reviews" "
Rating 6 - Okay. 21 out of 1001 reviews" "
Rating 4 - Poor. 6 out of 1001 reviews" "
Rating 2 - Terrible. 1 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman in charge of the breakfast was great. We had fresh fruit and other great choices every morning! The front desk staff was very helpful especially Neil. Can’t wait to come back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Abby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable and clean hotel. Close location to downtown and the breakfast was much better than your ordinary hotel! Would definitely stay again!
Stayed 1 night in Apr 2024
Response from BHG on 2024/4/29
Thank you for the 5-star review! We hope to see you again the next time you visit this area.

10/10 Excellent

Kaimoon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and at home here. I was able to slow my mind down from all the traveling and was able to sit down at a nearby cafe, and get some online work done. Staff was amazing and the breakfast was honestly one of the best hotel breakfasts I’ve ever had. I specifically book hotels based on their breakfast’s. 10/10 rating.
Stayed 2 nights in Apr 2024
Response from BHG on 2024/4/29
As you discovered, Bar Harbor is a great place to slow down and savor the moment --- and we are happy to have helped you enjoy your time here. Thank you for calling out our breakfast. Joshua, our breakfast chef, is a marvel!

10/10 Excellent

Woodrow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of all I wanted to do. Could walk everywhere.
Stayed 1 night in Apr 2024
Response from BHG on 2024/4/27
As you discovered, our ideal location is one of our greatest assets. When you stay here, you can walk to all the restaurants, shops, and attractions in the village. You can simply park in our parking lot and walk to everything. And Acadia National Park is just a short drive. Thank you for staying with us.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and professional service, clean comfortable rooms, great breakfast, gorgeous island!
Stayed 3 nights in Apr 2024
Response from BHG on 2024/4/22
We're so happy that you enjoyed your stay with us at the Grand. Hope to see you again when you next visit our gorgeous island.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BHG on 2024/4/22
Thank you for the 5-star review, it means a lot to us. We're very happy that you enjoyed your stay with us.

10/10 Excellent

Dowon

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from BHG on 2024/4/18
Thank you for taking the time to review our hotel. We hope to see you again when you next visit beautiful Bar Harbor.

10/10 Excellent

Sanford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were immaculate, cleaned totally during our stay, and offered every convenience of any of the finest of hotels. A very well done included breakfast on top[ of all. A wonderful gem in the middle of Bar Harbor.
Stayed 2 nights in Apr 2024
Response from BHG on 2024/4/16
Thank you for the 5-star review! We are delighted that you enjoyed our immaculate rooms, delicious breakfast and hotel amenities. We can't wait to see you again when you next visit beautiful Bar Harbor.

10/10 Excellent

Rafael, Clinton

Traveled with partner
Liked: Staff & service, property conditions & facilities
Spacious rooms, available parking, great location
Stayed 2 nights in Apr 2024
Response from BHG on 2024/4/16
Hi, Raphael. We thank you for taking the time to review our hotel. As you noted, our convenient location and on-site parking are big plusses when you stay at the Grand. Please come back soon!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, exselet service and great breakfast.
Stayed 2 nights in Apr 2024
Response from BHG on 2024/4/12
We appreciate your review---and we are pleased that our service and breakfast helped make your vacation in Bar Harbor even nicer.

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BHG on 2024/4/12
On behalf of everyone at the Bar Harbor Grand Hotel, thank you for your review. We hope to see you again the next time you visit this area.

8/10 Good

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BHG on 2024/4/12
Thank you for your 5-star review. It means a lot to us to know that you had a great time with us.

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel. staff is amazing
Stayed 2 nights in Mar 2024
Response from BHG on 2024/4/4
We appreciate your 5-star review of the Bar Harbor Grand Hotel. At the Grand, we are very proud of our staff. We try to be amazing every day. Please visit us again the next time you are in Bar Harbor.

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful front desk staff, terrific location!
Stayed 1 night in Mar 2024
Response from BHG on 2024/4/4
Thank you for the review and for calling out our front desk staff and location. We are proud of our ideal location (walking distance to everything in town) and our friendly, helpful staff. We hope to see you again the next time you visit Bar Harbor.

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
I thought that the hotel was very comfortable and in a great location, my friends and I could walk all around town as the hotel was right there. The prices were also not bad at all.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding STAFF
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First trip to Bar Harbor. This hotel is in a great location to the shops/restaurants/water and Acadia. Nice breakfast to start your day. Staff so friendly. We really enjoyed ourselves.
Stayed 1 night in Nov 2023

8/10 Good

Christina

Stayed 4 nights in Nov 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your review! We hope you had a wonderful time here at The Bar Harbor Grand and we hope to see you again in the future!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown hotel
Our stay was great. Staff was attentive and helpful. Our room was clean and spacious. Breakfast was better than other hotels continental breakfast. Very much enjoyed our stay.
Stayed 2 nights in Nov 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your great review. We are pleased to see that you enjoyed the hotel in full. Our staff love what we do and we are pleased to see that it shines through in our hardwork. We hope you get the chance to stay again in the future.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly went above and beyond to help us out with what was going on in the area
Stayed 1 night in Nov 2023
Response from J'aime Robinson on 2023/11/15
Thank you for the wonderful review! We are pleased to see that the staff made a great impact on your stay with us. We hope to welcome you back in the future!

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old world charm of this hotel. The staff members were friendly and the breakfast was good. Location is ideal.
Stayed 1 night in Nov 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your wonderful review! We are pleased to see that you enjoyed your stay. We hope you get the chance to stay with us agin in the future!

10/10 Excellent

Sherrie

Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Wow! Although not a waterfront property, the Grand Bar Harbor Hotel does not disappoint! We had an amazing stay in a very comfortable room, the staff was above-and-beyond pleasant to deal with, and the proximity to the main street stores and restaurants made shopping and eating easy! We were travelling as a family of four. One of the best hotels - highly recommend it!
Stayed 1 night in Nov 2023
Response from J'aime Robinson on 2023/11/15
Thank you very much for such a wonderful review! We are pleased to see that you and your family had a great time and enjoyed the hotel's location, staff and ammenities. We do hope that you get the chance to visit again in the future!

10/10 Excellent

Brent, West Sunbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Huge bathroom and room with big comfy beds, sitting chairs, and all the space you’d need. Older hotel in the center of town but still kept up with!
Response from J'aime Robinson on 2023/11/15
Thank you for the review! We are glad you enjoyed the comfort of our rooms and the convenience of the location of our hotel. We look forward to the possibility of welcoming you back in the future!

10/10 Excellent

Byoung Ha, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be healed
Stayed 1 night in Nov 2023
Response from Grand Staff on 2023/11/9
Thank you for taking the time to give us a five star review. Our staff is proud to help our guests have the best possible experience.We hope you can stay with us again in the future.

10/10 Excellent

Ramon, Westbrook

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff
Stayed 2 nights in Nov 2023
Response from Grand Staff on 2023/11/9
Hi Ramon,We are glad your enjoyed your stay! Thank you for the five stars and for appreciating our hardworking staff.We would love to see you again in the future.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just spent a weekend in Bar Harbor and stayed at the Grand HotelThe location was ideal and allowed for easy walking to the shops and restaurants in town. The room was quite spacious, clean and very comfortable. Staff were helpful and friendly.
Stayed 2 nights in Nov 2023
Response from Grand Staff on 2023/11/9
Hi Martha,Thank you for the five star review. We are glad you enjoyed your stay and appreciate you recognizing our helpful staff. We all take great pride is assisting our guests make the best of their time in Bar Harbor.We hope you can stay with us again in the future.

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your review! We appreciate the feedback. We hope we get the chance to welcome you back in the future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
This is a very nice hotel. Comfortable room, 2 arm chairs for reading, nice bed. Excellent free breakfast and free parking in the heart of downtown Bar Harbor.
Stayed 2 nights in Nov 2023
Response from Grand Staff on 2023/11/9
Hi John,Nice to see you would recommend us! Thank you for the five star review. We hope you will stay with us again in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your review. We hope to welcome you back in the future!

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from J'aime Robinson on 2023/11/15
Thank you so much for you review! We look forward to the possibility of welcoming you again in the future!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your review! We hope to welcome you back in the future!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We keep coming back.
We have stayed here many times. Althiugh we have tried to stay at other hotels in Bar Harbor, we always come back here. The staff is so friendly and helpful. The breakfast is great. Clean, clean, clean!!
Stayed 3 nights in Oct 2023
Response from Grand Staff on 2023/11/3
Hi Lauren,Thank you so much for taking the time to give us a great review. We are happy to hear you keep coming back. Our staff will be very proud to hear your comments as we all work very hard to ensure the best guest expereinces. Hope to see you again next year!

10/10 Excellent

Jody, Sanford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!! Shout out to Jamie who made us feel extra special!
Stayed 3 nights in Oct 2023
Response from Grand Staff on 2023/11/3
Hi Jody,Thank you for the five star review! We hope you will stay with us again in the futre.

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was unbelievably friendly! Amazing stay. Would recommend to everyone!!!
Stayed 2 nights in Oct 2023
Response from Grand Staff on 2023/11/3
Hi Jim,Thank you so much for taking the time to give us a five star review. Our staff will appreciate your kind words, as we all work very hard to ensure all guests have the best possible expereince. Nice to see you would recommend us and we hope to see you again in the future as well.

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and helpful. Check in was quick and they provided alot of good information about the area. The rooms were immaculate and very comfortable. The breakfast was good with both hot food and vegan choices. They provided apple cider all day everyday along with cookies at night. Great place to stay right down town i. Walking distance of shopping food and entertainment. Absolutely perfect.
Stayed 5 nights in Oct 2023

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint, historic inn was the perfect stay for 2 days of our New England tour. The staff were great, full breakfast every morning, coffee/tea/apple cider 24/7 in lobby such a nice touch. Loved our stay, would definitely recommend!
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It had parking and was close to all the business in downtown Bar Harbor. It was great!
Stayed 1 night in Oct 2023
Response from Grand Staff on 2023/11/3
Hi James, Thank you for taking the time to give us a five star review. We are glad you chose the Grand Hotel and hope you will do so again in the future.

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean, and attention to detail.
Stayed 1 night in Oct 2023
Response from Grand Staff on 2023/11/3
Hi Karklk,Thank you for the five star review! We are glad you enjoyed your stay and welcome you back anytime you are in Bar Harbor.

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff and property looks old for a newer construction. Did a very good job preserving the history of the original hotel.
Stayed 1 night in Oct 2023
Response from Grand Staff on 2023/11/3
Hi Tracy,Thank you for taking the time to give us a five star review. Nice to hear that you appreciate the hotels replication of the Rodick house from the late 1800's.Our staff look forward to welcoming you back again in the future.

10/10 Excellent

naina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly! Breakfast buffet was nice. Rooms are spacious.
Stayed 2 nights in Oct 2023
Response from Grand Staff on 2023/11/3
Hi Naina,Thank you for the five star review! We are happy you enjoyed your stay and hope you will stay with us again in the future.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your review! We look forward to the possibility of seeing you again in the future!

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classy, beautiful hotel right in downtown Bar harbor convenient to shops, restaurants etc with included breakfast (many choices) and parking. Spacious rooms with character. Hot tub and small outdoor heated pool were relaxing to return to after a long day of hiking in Acadia. Staff went above and beyond - very friendly and accommodating. We had a problem with a broken bed frame and it was not only replaced immediately, the management also sent us a complimentary gift bag which was much appreciated. Would definitely stay here again! Highly recommend.
Stayed 3 nights in Oct 2023
Response from Grand Staff on 2023/10/21
Hi Nancy,Thank you for taking the time to review our hotel. Our staff will he happy to see the five stars and hear your kind words.Thank you for recommending us and we hope to see you again in the future.

10/10 Excellent

Jenette

Stayed 1 night in Oct 2023
Response from J'aime Robinson on 2023/11/15
Thank you for your review. We hope to see you again in the future!

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and quiet. The parking was a big plus given the craziness of Bar Harbor. Basically parked the car the day we arrived and didn’t have to get back in it until our stay in Bar Harbor was over. Very easy to walk around town from this location. Breakfast had good options for everyone. The room was clean and the bed comfortable. The staff was very friendly.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Al

Stayed 2 nights in Sep 2023

6/10 Okay

Anna, Goodyear

My section of hotel didn’t have elevator and the door from outside was always open….. anyone from street could enter the hotel. Yikes. Aside from that the bed wasn’t as comfortable for me, but it was clean for the most part. I think the cleaning lady need to have her hair up because she left A LOT of hair everywhere. I don’t have dark brown hair.
Stayed 1 night in Sep 2023