Find Hotels with a Pool in Banya

" Elegant, clean and spacious rooms. Lovely

and great restaurant. I really enjoyed the services at the spa, too."

"I’m not sure this should be a 4 star rating, was more like a 3. Not sure we’re ‘luxury’ came into it! Lots of things were closed, games (mini golf, table tennis , air hockey) were either broken or not open. The spa was there but looked very dirty and forgotten about. Staff only spoke Bulgarian, with very few English words spoken by the very younger staff so not really international friendly. Rooms were mopped daily but not much else. Food was same every day except for one replacement dish a day...

"You also have to pay BGN 30 for the beach! EVERYTHING IS paid separately from the price for the hotel, beach, spa center, food... The level is very low!! There is no one at the reception in the evening!! Nina Kondova, the manager (screaming, hysterical woman who ruined my whole vacation from the first day!! The first day she made me go down to the reception half-naked, after I called from the room next to me, asking them to send someone to open the door for me because I had locked myself. The...

"Nice big

with beautiful view, but not enough sun beds. Bar by the

has limited drinks to select from and no snacks to buy. Our room had no mirror and no shelf in the bathroom. But overall ok."

"There was a problem with the type of the accommodation but finally when the manager involved we received the right type as per the booking. Even we needed to wait until 7pm to get in the accommodation. Only one guy from the reception was very polite but the rest didn’t show the correct attitude to us as clients. Also it appeared that there is communication between the office and the person who is responsible for the check out procedure. The guy arrived at 9am even I said 3 times that I want to...