Good services,nice staff,helpful and courteous。Splendid breakfast with delicios and fresh food。
WING SHING
於 2022 年 10 月住了 5 晚
8/10 不錯哦
真實旅客
團體旅遊
2020年3月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
近mrt, exit 2 非常就腳,員工有善,服務態度一流
真實旅客
於 2020 年 3 月住了 3 晚
Operation service Team 於 2020年3月7日回覆
I note your satisfaction with our service, hotel’s facilities, convenient location. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.
8/10 不錯哦
WAI KIT JASON
家庭旅遊
2020年2月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
洒店員工及保安員很親切和很有禮貌,不過房間洗手間設計需要改善
WAI KIT JASON
於 2020 年 2 月住了 8 晚
Front Office Deparment 於 2020年3月1日回覆
Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations.
10/10 有夠讚
真實旅客
2020年2月21日
真實旅客
於 2020 年 2 月住了 3 晚
Front Office Department 於 2020年2月22日回覆
Dear Valued guest,
I am delighted to learn that everything was to your satisfaction.
10/10 有夠讚
真實旅客
商務旅客
2020年2月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
真實旅客
於 2020 年 2 月住了 1 晚
Front Office Department 於 2020年2月20日回覆
We would like to thank you for your overall positive feedback.
Thank you for taking the time to answer our Guest Satisfaction Survey regarding your stay at the ibis Styles Bangkok Ratchada.
I read your review with regret that we felt short of your expectation in many areas. Please accept our sincere apologies for any dissatisfaction and discomfort it may have caused you. In the meantime, I have forwarded all your below expectation score to the respectable department managers and I can ensure you that we will take the appropriate measures to address your concerns.
I am grateful that you took time to bring those issues to our attention as it is our desire to continuously improve our services. I know that sincere words of regret and apology cannot make up for any inconvenience; however we hope to have another opportunity of your return and look forward to welcoming you back at our hotel in the near future.
Dear Wing
I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Dear Nat
Thank you for taking the time to tell us about your experience at the ibis Styles Bangkok Ratchada, We are very welcoming of all feedback both constructive and positive in regard to our services that we provide.
Once again we would like to thank you for your comments which will be shared with our team as we strive to continuously enhance our operational efficiency.
Sincerely,
Dear Valued guest
Thank you for taking the time to tell us about your experience at the ibis Styles Bangkok Ratchada. I am very happy that you enjoyed your stay with us and found our location convenient.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dear Valued guest
Your feedback is appreciated and allows us to continue to strive to be our best.
We very much look forward to the pleasure of welcoming you back to stay with us.
Sincerely,
10/10 有夠讚
真實旅客
家庭旅遊, 親子旅遊
2020年1月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
在MRT出口行一分鐘就到酒店,坐三個站可以轉乘機場線,去機場好方便 ,行10分鐘左右有個商場The Street ,旁邊有Big C extra,今次住家庭房十分乾淨同舒服
真實旅客
於 2019 年 12 月住了 4 晚
Front Office Department 於 2020年2月22日回覆
Dear Valued guest
Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort.
We very much look forward to the pleasure of welcoming you back to stay with us.
Sincerely,
Dear Valued guest
we were very pleased to read that your overall experience with us was good, I am sorry to hear we did not fulfill your expectation. I genuinely appreciate your feedback as it gives us an opportunity to improve our guest experience. I have shared your feedback with our team and will strongly focus on the problem.
We very much look forward to the pleasure of welcoming you back to stay with us.
Sincerely,
Dear Jones
I note your satisfaction with our service, hotel’s facilities, convenient location. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.
We very much look forward to the pleasure of welcoming you back to stay with us.
Sincerely,
Dear MBee
Thank you for taking the time to tell us about your experience at the ibis Styles Bangkok Ratchada, Feedback is important to us as it's truly the only way we can know what we are doing well and what we need to improve upon.
Once again we would like to thank you for your comments which will be shared with our team as we strive to continuously enhance our operational efficiency.
We very much look forward to the pleasure of welcoming you back to stay with us.
Sincerely,
8/10 不錯哦
真實旅客
家庭旅遊
2019年12月31日
喜歡:整潔度、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 12 月住了 2 晚
Front Office Department 於 2020年2月22日回覆
Dear Valued guest
Thank you for taking the time to tell us about your experience at the ibis Styles Bangkok Ratchada
It would be a great honor for us if we could welcome you again in the future.
Sincerely,
8/10 不錯哦
SALLY
團體旅遊
2019年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
員工都很親切,早餐有一定的水準,飯店位置極佳,離MRT匯狂站2號出口近,會願意再次入住。
SALLY
於 2019 年 12 月住了 3 晚
Front Office Department 於 2020年2月22日回覆
Dear SALLY
Thank you very much for your wonderful review about your stay at ibis Styles Bangkok Ratchada,
I am very happy that you enjoyed your stay with us and found our location convenient.
It would be a great honor for us if we could welcome you again in the future.
Sincerely,
10/10 有夠讚
LAI LIN
團體旅遊
2019年12月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LAI LIN
於 2019 年 10 月住了 3 晚
Front Office Department 於 2020年2月22日回覆
Dear LAI LIN
Thank you very much for your wonderful review about your stay at ibis Styles Bangkok Ratchada,
It would be a great honor for us if we could welcome you again in the future.
Sincerely,
Shower gel and shampoo and hand wash use as the same, in room have 2 shower gel one is empty one is just can fit for once, call to front desk and wait 10 mins still no one come to refill