Bandaara Lake Tours

I found the boat transfer back to the airport extremely distressing and an unpleasant experience. The sea was rough, yet the boat driver was operating the boat recklessly at excessive speed, showing little or no consideration for the safety and wellbeing of elderly passengers and children. The journey was frightening and completely unacceptable. My wife became seriously unwell during the transfer and was very close to fainting by the time we reached the arrival point. I consider this a serious failure in passenger safety and duty of care. The boat operator should have adjusted the speed to suit the sea conditions and prioritised the safety of all passengers, particularly the elderly and children.