Water in shower kept going cold hot cold hot. The light coming in the windows sucked in the morning. So noisy!!!
Heather
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Alan
2025 年 7 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Water taste horrible.. but it was great except for the fire alarm scaring the crap out of me.
Alan
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Teresa
2025 年 7 月 20 日
Teresa
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Shayla
親子旅遊
2025 年 6 月 22 日
Nice stay.
Shayla
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Kimberly,Highland
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度、設施服務和住宿環境和硬體
Close to everything, accessible, quiet
Kimberly
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Robin
親子旅遊
2025 年 6 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
Me and my family were all able to stay in the same room, and the shuttle to the airport was so helpful! The staff wasn't very friendly but the accommodations were great.
Robin
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jeff
2025 年 5 月 29 日
喜歡:整潔度
Jeff
於 2025 年 5 月住了 1 晚
2/10 很糟糕
RAJESH
2025 年 5 月 18 日
不喜歡:員工素質和住宿環境和硬體
I’m deeply disappointed with our stay on May 17th, 2025. After a 12-hour journey, we checked in around 8:54 PM only to find a room with no working Wi-Fi, a bathroom door that wouldn’t shut, and broken air conditioning. The front desk staff—Shanee Evans and Magaly—were unhelpful, dismissive, and unprofessional.
RAJESH
於 2025 年 5 月住了 1 晚
6/10 一般般
Robert
商務旅客
2025 年 4 月 26 日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Robert
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Robert Jeff
商務旅客
2025 年 4 月 24 日
喜歡:整潔度、員工素質和客房舒適度
Robert Jeff
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Glen
商務旅客
2025 年 4 月 9 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel traveler beware! Hotel did not look like the pictures on line. Paint pealing off the walls, most lights were not in working order, carpet ripped , dirty ring around inside of toilet bowl etc.
But the worst part of this Homewood Suites BWI was Wes Coates the night front desk clerk. If this is any kind of a first impression person that Hilton has representing their company then they certainly chose the worst person possible for the last 5 years that Wes said he has been working for Hilton. He is extremely rude and belligerent and a downright despicable human being. When I arrived to check in, he didn’t ask for my name or say Hello how may I help you. However Wes Coates told me I was unprepared because I didn’t have a Hilton confirmation number. He proceeded to tell me in front of my employees that I didn’t not have any rooms booked at HIS hotel and instead us sorry guys have a great night. I told him that I booked the 3 rooms through Expedia and produced the paperwork saying so. He again sternly stated that I needed a Hilton confirmation number. He proceeded to lecture me harshly even though I am almost 60 years old, that third party vendors don’t give Hilton confirmation numbers and that I needed to call Expedia and get a refund from them, and book the rooms the correct way whatever way that is. He then asked for my credit card and when I wanted an explanation why, said it was for incidentals and gave me another tongue lashing.
Glen
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Christopher
2025 年 3 月 16 日
不喜歡:整潔度和住宿環境和硬體
Christopher
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Rene
2025 年 3 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Keine Parkgebühren, obwohl angegeben
Rene
於 2025 年 2 月住了 8 晚
10/10 有夠讚
Sarah
家庭旅遊
2025 年 3 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in. Comfy bed. Clean hotel
Sarah
於 2025 年 3 月住了 1 晚
4/10 不太好
Inp
情侶出遊
2025 年 2 月 27 日
不喜歡:整潔度、員工素質和住宿環境和硬體
we stayed here for a few night while a family member was in hospital this place is well worn most of the staff was nice but had some old grey haired guy check us in who was annoyed being bothered by having to do his job . The rooms are worn furniture is old and beat up our bed was broken when you sat on edge of king size bed it wanted to flip over because it was missing legs . light bulbs were burned out in room the place is just old and run down we will stay somewhere else next time in the area
Inp
10/10 有夠讚
Suzanne
情侶出遊
2025 年 2 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a nice breakfast
Suzanne
於 2025 年 2 月住了 6 晚
10/10 有夠讚
leslie anne
商務旅客
2025 年 2 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The guy (older) staff was amazing! He checked me in and was very pleasant to deal with. I’m sorry i forgot his name.
leslie anne
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Wayne
家庭旅遊
2025 年 2 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay is always nice at Homewood Suites
Wayne
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Otis
2025 年 2 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Customer Service
I gave the rating I did as we never made the hotel stay as our flight into BWI was delayed then canceled. I had taken advantage of the park, fly, and stay feature. So, the return flight cancellation did not give me the opportunity to stay in room but from initial visit when parking my vehicle, Hotel receptionist was great, lobby was well lit and clean, and when I called to inform the Front desk of our delay, and possible non arrival she was very polite and understanding.
Otis
於 2025 年 2 月住了 1 晚
4/10 不太好
Arlesia
情侶出遊
2025 年 2 月 19 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Instead of staying at Homewoods, where we were booked, the hostess at Townhome gave us a room there instead. So we got charged twice for hotel rooms. Not happy!