Faith is an asset. Polite. Warm and cordial. Helpful. Lovely person to have at your Frontline.
Sarge
於 2024 年 4 月住了 1 晚
2/10 很糟糕
Lisa
2024年2月17日
不喜歡:整潔度、員工素質和住宿環境和硬體
Shocking
The hotel is not nearly as nice as it looks in the pictures. I would definitely not go back. The standard of the so-called premium apartment is absolutely shocking. The place has holes in the walls, light sockets not in properly, electics very dodgy , im surprised we didn't get an electric shock, the lights would go on and off. The painting standards looked like a 5 year old had done it, as you can see in the photos.
The so called restaurant had very limited menu and its not the sort of place you would enjoy. There was only one restaurant in walking distance so not many alternatives.
I was offered a small refund for the poor service , but they have not honoured that.
Lisa
於 2023 年 12 月住了 2 晚
6/10 一般般
Karabo
家庭旅遊
2022年4月5日
不喜歡:整潔度
Just an okay stay but good location
The location- less than 5min walk to the Granny Pool beach and 20 to Thompson was the plus for this hotel oh and the spacious rooms - HOWEVER,our patios for both bedrooms were filthy ,sliding doors and railings muddy ,cigarettes littered - I had to go downstairs to call the cleaners to clean after I tried to sanitize and dust myself and it took all of 20 min per room balcony to show the state they were in … the entire property actually was just not the cleanest ,even the pool was cleaned just once during our 3 day stay ,tables and chairs not wiped at the pool area - cigarette butts everywhere - the cleaners though pleasant enough woke us up at 7:30 calling out to each other the first night until I couldn’t take it and asked them to keep it down - the restaurant was decent enough ,the young lady on day shift a joy ,evening shift and a guy on the morning shift were sour .They kept giving us food without cutlery or serviettes ?!?we ALWAYS had to ask - the young lady at reception was friendly and eager … overall just an okay stay
Karabo
於 2022 年 3 月住了 3 晚
8/10 不錯哦
Chanel
2022年3月13日
Chanel
於 2022 年 3 月住了 1 晚
8/10 不錯哦
christine
2022年3月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
christine
於 2022 年 3 月住了 2 晚
10/10 有夠讚
Rhyne
商務旅客
2022年2月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rhyne
於 2022 年 2 月住了 2 晚
10/10 有夠讚
Mohammed
商務旅客
2022年2月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mohammed
於 2022 年 2 月住了 1 晚
4/10 不太好
ZILO
親子旅遊
2022年1月12日
不喜歡:設施服務和住宿環境和硬體
Staff is doing their best but they seem not to have resources, i.e. breakfast food, no fresh bread.
Pool was dirty, therefore could not use it. Water was leaking from toilet pipe. TV was not working first night.
Therefore cannot be a 4 star place.
Staff was however willing to help.
ZILO
於 2021 年 12 月住了 3 晚
8/10 不錯哦
daren
2022年1月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
daren
於 2021 年 11 月住了 2 晚
10/10 有夠讚
Elena
2022年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Initially, I booked one night at the hotel. I extended my stay with two more nights after my arrival here. Unfortunately, the hotel did not have availability for a 4th night. The staff is friendly and helpful. Loved my stay!