Lobby
Check availability

Reviews of Hotel Cuna Del Angel

3.5 out of 5
Hotel Cuna Del Angel
9 kms south of Dominical Beach, Ballena, Puntarenas

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 285 reviews" "
Rating 8 - Good. 83 out of 285 reviews" "
Rating 6 - Okay. 23 out of 285 reviews" "
Rating 4 - Poor. 4 out of 285 reviews" "
Rating 2 - Terrible. 4 out of 285 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

shulai

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Tuvimos un atercardo con una jefa del turno de noche , súper mal educada, el resto de los colaboradores si atentos, pero con ese atercado nos amargo la estadía ,nos trató de una muy mala manera
Stayed 2 nights in Mar 2024
Response from Cuna del Angel on 2024/4/1
Hola ShulaiUn gusto saludarle Como le comente personalmente, lamentamos mucho el inconveniente, estamos anuente a que no vuelva a pasar estas situaciones con nuestros futuros huésped, agradecemos su comentario ya que nos ayuda a mejorar en las areas que estemos fallando, espero nos de la oportunidad de volver a atenderle. gracias por visitarnosSaludos Cordiales

10/10 Excellent

Raul Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest
Stayed 2 nights in Mar 2024

10/10 Excellent

Grygorii, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice angel themed hotel, hotel and rooms are in a very good condition, staff is friendly and English speaking, rooms are clean and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in the area
Stayed 1 night in Jan 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They were super helpful and kind. We loved the food and drink options. The rooms we very nice and clean. Would definitely stay again.
Stayed 2 nights in Jan 2024
Response from Royal Corin Staff on 2024/1/16
Dear Ryan,We appreciate your comments about your recent stay. We look forward to seeing you soon again,

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great- it was beautiful and clean and had a unique design and quality customer service. We did have a very strange/negative experience upon checkout however. The hotel charged us $20 upon checkout because a clean wash cloth was accidentally brushed into the trash can as we were leaving. This strange charge was enforced with very little explanation or prior notification. This experience just as we were leaving left us with a negative impression of what was otherwise a very lovely stay.
Stayed 1 night in Jan 2024
Response from Cuna del Angel on 2024/1/15
Hi Danielle.Nice to greet youWe greatly appreciate your comments as they help us a lot to improve and do better every day.I am very sorry for this inconvenience, but I am sorry that your friend did not have a better explanation for you and your friends, the wash cloth that was in the tras, full of blood, this is inappropriate and the wash cloth must be discarded due to this situation.We are glad you had a good time, but this comment affects us indirectly.Pura Vida.

10/10 Excellent

Cesar, Budd Lake

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facilities, very nice surrounding…. And stunning views….
Stayed 1 night in Dec 2023
Response from Cuna del Angel on 2024/1/15
hi CesarWe are happy to know that you had a great time during your stay, I hope you can share your experience with your family and friends,Pura Vida

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little boutique hotel outside Dominical
We originally found the restaurant La Palapa during our first trip to Costa Rica and fell in love with it. We have been "saying" we wanted to stay at the hotel for a few years. This finally happened for our 5th anniversary and again a week later with friends. It won't be our last. The rooms are comfortable, although the beds are a little on the stiff side. And note, the king room reserved was only a queen. But for a couple of nights, it was doable. The rooms are roomy, the showers are hot, and the amenities are good. Each room has a small TV, a safe, and even a cooler to take out by the pool. The staff is beyond accommodating, friendly, and helpful! Did I already say the restaurant is gluten-free and amazing? The veggies come from their organic garden, and their ingredients are fresh. We have yet to have a bad meal. Breakfast is included in the morning. We now live in Costa Rica, and there are many great places to stay. Hotel Cuna del Angel is at the top of our list—a great little boutique hotel outside Dominical.
Stayed 2 nights in Oct 2023
Response from Cuna del Angel on 2023/11/20
Hi Vivian, thank you so much for that incredible comment, for us is always a pleasure to bring a pleasant stay to our guests.

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
The restaurant staff were wonderful! So helpful!
Stayed 3 nights in Jul 2023

10/10 Excellent

Shazieh

Liked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Jose, Miami

Traveled with group
Disliked: Cleanliness, staff & service, amenities
I arrived to the property and they told me I had to pay for my room, when I’m fact it was prepaid and use Expedia points. I was refuse check in or any benefits. Took me a long time to get wifi because I was not consider a guess to be able to contact Expedia. They refuse to help or contact Expedia and even after I show my own credit cart statement showing payment and Expedia recite. I was treat it as if I want it to steal from them. Them they put me on a floor where there was no easy access next to the kitchen and food smell was very strong. Staff was rude even after Expedia agent help me. Next day they were still rude and I had to ask for my free drink and they told me they had to find out if I rate the drink. There is was no benefit. Horrible experience. My money and Expedia points were wasted and a very uncomfortable experience. I feel i trough my money and points away. Very disappointed.
Stayed 1 night in May 2023
Response from Cuna del Angel on 2023/6/4
Hello Mr. Jose, thank you very much for taking the time to evaluate us, we are very sorry that your experience was not the best during your visit to our Hotel, regarding the payment that was requested, it was an error on the part of one of our collaborators, which was He solved it at the same time and we did not charge you anything, about your drink, you were given a welcome drink and in addition to that an additional drink was delivered the next day as an apology for the misunderstanding of the first day.We hope to have you here again to give you an excellent experience.Thank you

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, intimate retreat. Staff are all friendly and attentive. The restaurant is convenient and truly wonderful. Probably our favorite option for dining in the area. Such amazing attention to detail throughout the grounds, and even the raw botanicals shower products were a delight to use. I would recommend this hotel to anyone looking for a serene retreat after a day of surfing or enjoying the national parks (the staff provided us with a list of nearby beaches with information and directions to find them). There is a shuttle to Domi I think, and saw some taxis lift a few guests but we rented a car as it was the easiest way to access all the surf spots and parks. It was easy to park and 24 hr security so your things are safe
Stayed 7 nights in May 2023
Response from Cuna del Angel on 2023/6/4
llo ,Receive a very cordial greetings from all the staff of the Cuna del Angel Hotel, thank you for taking the time to evaluate us, we really appreciate your words and we are glad that you had a good time here, we hope to have you again on a next occasion and that this will be your home away from home.Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very Beautiful Nature setting. Rooms were great. The air worked well. Toucans are plentiful. If I had any beef at all I thought the food menu was a bit overpriced and limited. I mostly ate at nearby Soda's and other restaurants in Uvita. But I would most certainly stay there again.
Stayed 2 nights in May 2023
Response from Cuna del Angel on 2023/6/2
Hello, David, I wanted to thank you for your kind comment, this helps us to continue doing things well, it was a great pleasure to have you with us, and we hope you will return soon.Greetings, Cuna del Angel.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was so good. I felt that it was almost too beautiful to eat. Make sure you have transportation if you do travel here as there are no beach shuttles or help to any place except the hotel...and the beach is fantastic..just gotta get there.
Stayed 2 nights in Feb 2023

10/10 Excellent

Stephanie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
So very beautiful! The decor is so warm and soul soothing.
Stayed 1 night in Feb 2023

10/10 Excellent

Shu

Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
This property is a total disappointment. We had to find another hotel, because the property itself was unacceptable as a 4-star hotel. Firstly, most of the food we ate in the restaurant was disgusting. Secondly, the rooms are very dated and the lighting awful with “cool” (instead of warm and welcoming) light bulbs with very low lumen ratings, so at night the rooms felt like a set in a horror movie. They also waste copious amounts of water in the rooms, with shower heads and toilets that are heavy flow; there is so much water coming out of the shower, it’s almost uncomfortable. Thirdly, the pool and hot tub are unheated, with the front desk citing “because of the weather.” My sister got in a couple of times but it wasn’t comfortable. An unheated hot tub? I don’t understand. I had a screaming child in the room next to me on my second night, and the front desk was reluctant to move me, although they did. They also claimed to have “dealt“ with said screaming child, but the child could be heard from many places on the property, screaming at various times during the day and night. I’m talking about a young child, not a newborn baby, who needs food. Finally, the hotel refused to refund our money for two rooms for two nights, stating that it was because we booked through a third-party site. The woman checking out on our way out, who was also complaining, was also refused a refund.
Stayed 5 nights in Dec 2022

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Last time we were at this hotel was 11 years ago, and it hasn't changed much. The hotel looks tired, it definitely needs upgrades. The toilets in our room barely flushed and based on the size of the water tank, it certainly wasn't eco-friendly. There was also a terrible sewage smell, not sure if it is their septic system or from elsewhere but it needs to be looked at. The restaurant staff were very nice and accommodating.

8/10 Good

ALEJANDRO

Stayed 1 night in Dec 2022

10/10 Excellent

cindy, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a few times now and will continue to stay there. The rooms are lovely and comfortable. The staff are always friendly, helpful and overall amazing. The food is delicious.
Stayed 1 night in Jul 2022

10/10 Excellent

Ronald, Palmetto Bay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property staff were very nice, very clean gardens and grounds well manicured and maintained overall very good. 👍
Stayed 5 nights in Jul 2022

8/10 Good

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very nice place ones you find it , we drove at night and was very had to find the place since the entrance was very dark and lights are not bright enough
Stayed 1 night in Jul 2022

10/10 Excellent

Monique

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, gorgeous rooms.
Stayed 1 night in Jun 2022

10/10 Excellent

Marianella

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome staff gorgeous place! Food alone IS a rea son to to back..
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveler

Traveled with family
No good
No access to the beach, expensive and small
Stayed 1 night in Apr 2022

8/10 Good

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Older but decent hotel
Overnight stay.
Stayed 1 night in Mar 2022

6/10 Okay

NOVELL

Liked: Staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Marianella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROXIMITY TO AWESOME BEACHES, ABSOLUTELY DELICIOUS FOOD AT THE HOTEL RESTAURANT QUIET BEAUTIFUL, I ALREADY WANT TO GO BACK!!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Vishal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place has a great view of Arenal mountain, the thermal springs and rooms are great, overall very nice place.
Stayed 3 nights in Jan 2022

10/10 Excellent

Rody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 2 nights in Jan 2022

8/10 Good

TAMRA, Superior

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property was pretty, we saw a sloth, a monkey, and birds just walking around.
Stayed 2 nights in Jan 2022
Response from Cuna del Angel on 2022/1/21
Dear Tamra, Thank you very much for sharing your comments about your stay. We love that you have been able to enjoy the wonderful nature that surrounds us, and up close. We hope you will visit us again in the near future.

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting Claudia out of the house in the US!
What an amazing property!!
Stayed 6 nights in Jan 2022
Response from Cuna del Angel on 2022/1/16
Dear Michael, We thank you for your positive rating and we are very happy to know you liked and enjoyed your stay. We hope you come back any time soon.

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación. No nos dieron ningún beneficio ni ningún upgrade
Stayed 3 nights in Jan 2022
Response from Cuna del Angel on 2022/1/8
Estimada Denise, Agradecemos sus comentarios y que nos haya elegido para descansar unos días. Tomaremos en cuenta sus comentarios para mejorar.

8/10 Good

THUY AI N.

Liked: Cleanliness
A Bit Too Expensive for What We Got
Not sure what all the ravings are about. The hall way is dark, the room smells very musty. The bathroom is outdated. The staff is nice and the parking for those who drive are good.
Stayed 2 nights in Jan 2022

10/10 Excellent

Scott, SAN DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For those that appreciate an eco-boutique hotel with superb gluten-free cuisine, this is the place to stay in Uvita/Dominical in the South Pacific of Costa Rica. Truly a gem!
Stayed 2 nights in Dec 2021
Response from Cuna del Angel on 2022/1/4
Dear Scott, Thank you very much for your positive comments about your recent stay. We are happy to know you have enjoyed the experience that much and we hope you choose us again in the future.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic get-a-way
My wife and I were on a romantic weekend get-a-way. This hotel was pleasing to the eye. Tastefully decorated, and clean. The price was reasonable for a hotel of this kind. The food was amazing, but also a tad pricey. The staff were very friendly and helpful. I would recommend this place to friends and family.
Stayed 3 nights in Nov 2021
Response from Cuna del Angel on 2021/11/9
Dear Stephen, Thank you very much for sharing your comments about your recent romantic get-a-way. It is great that you have chosen us to spend time together and we look forward to having you visiting us soon again.

8/10 Good

Genevieve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021
Response from Cuna del Angel on 2021/11/4
Dear Genevieve, Thank you very much for sharing your comments about your recent stay. We look forward to seeing you soon again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel. Restaurant was excellent. 100% gluten free menu.
Stayed 1 night in Oct 2021
Response from Cuna del Angel on 2021/10/27
Dear guest, Thank you very much for sharing your comments about your recent stay. We look forward to seeing you again soon.

10/10 Excellent

Ravid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Cuna del Angel on 2021/9/22
Dear Ravid, Thank you very much for sharing your positive rating. We look forward to seeing you again,

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all loved
Stayed 1 night in Sep 2021
Response from Cuna del Angel on 2021/9/13
Dear Maria, Thank you so much for your comments. We are delighted to know you enjoyed your stay that much. We look forward to seeing you visiting us again.

10/10 Excellent

Mark

Stayed 1 night in Aug 2021

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Cuna del Angel on 2021/8/2
Dear Shawn, Thank you very much for your positive rating. We look forward to seeing you again,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the surrounding environment was very natural and quiet.
Stayed 2 nights in May 2021
Response from Cuna del Angel on 2021/6/2
Dear guest, Thank you very much for such positive comments. We look forward to seeing you again soon.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a lot of character, centrally located between a lot of nice beaches. Delicious restaurant on site.
Stayed 1 night in May 2021
Response from Cuna del Angel on 2021/5/14
Dear guest, We appreciate your comments very much and we look forward to seeing you in a near future visiting Cuna del Angel again.

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good place, people are nice and kind, the restuarant doesn't offer junk food (pizza, hamburguers). The TV in the room looked terrible. Well a 8 as score por this place.
Stayed 3 nights in Jan 2021
Response from Cuna del Angel on 2021/1/26
Dear Nancy, Thank you very much for your positive comments. For us, it is very important that the experience of our guests is positive and that you find in Cuna del Angel the stay you deserve.

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful property
Traditional decor type of hotel with gorgeous property and layout. The service is OUTSTANDING. We were so well taken of ! The rooms are big and beautifully done.
Stayed 1 night in Jan 2021
Response from Alejandra on 2021/1/23
Dear Susan Thank you for your visit and you comment, we really appreciate. Hope you can visit soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and quiet location for a relaxing stay!
Stayed 1 night in Dec 2020
Response from Alejandra on 2021/1/13
Hello Thank you very much for your visit and your comment for us is really nice to know that you enjoyed your stay.

10/10 Excellent

Michael, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, friendly staff, good breakfast, nice pool
Stayed 6 nights in Dec 2020
Response from Alejandra on 2021/1/2
Hello Michael Thank you for your visit and your review, we are glad that you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel near Dominacalito with very good restaurant on site.
Stayed 2 nights in Mar 2020
Response from Royal Corin Staff on 2020/3/30
Dear guest, Thank you very much for sharing your comments about your recent stay. We hope you choose us next time you visit Costa Rica.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place - nice restaurant- friendly/ helpful staff Highly recommended
Stayed 1 night in Feb 2020
Response from Cuna del Angel on 2020/2/21
Dear guest, We are delighted to know you had such a great time with us. We look forward to seeing you again.