Castles in Bahía de Banderas

"The room we were in was spacious, the bed was comfortable. I enjoyed the amenities of the bathroom. "

"Rooms- The check-in starts your vacation down in a an underground room. On the way to this room, there are multiple broken tiles and renovation needed almost everywhere you look. The rooms were clean and beds were nice. But, the rooms were still in need of touch-ups (missing paint, faded mirrors, etc.) and had an older smell to them. The two ATM machines were broken so we had to go next door to the competing hotel to use theirs. Poole/bars- As far as the pool goes, every chair at the pool is reserved with someone’s towel before 7 am. If you don’t reserve by this time, you won’t have a seat available while your kids are swimming. The swimming pools were great! The family pool is fun and there’s a separate pool for adults. Please NOTE they have pictures of a water slide on their website that is non existent at this resort. The kids zone/pool was very run down and our children only played there for less than an hour due to this. The bars had a wide variety and the staff was great, but you do have to tell them or tip them to make sure you get alcohol, because they have almost none in them. Lastly, the lines to get a drink are a minimum of 5-10 min. Food- The buffet and snack bars have great food. The staff takes forever to get your drinks (usually when your finished eating). But it has great options for vegetarian for breakfast, lunch and dinner. The three restaurants that are here are a 5 out of 10. The Asian restaurant has great food and staff. The other ones are terrible "

"Room was nice, beds were nice, the food was decent, the location is nice. Shout out to Carlos the cart driver. He high fived our kid every time he saw him and was generally really warm and hospitable. "

"Very good experience overall. I would recommend this resort to friends and family. The entertainment at night was stellar, the buffet is decent, the amenities are very solid. When you are booking your restaurants, choose the Japanese and Italian, both very good, the Mexican one was not great. 4.2/5 "

"Yes"

"We were very happy with the resort. The staff is very helpful and resort is very clean. "

"Good food, excellent staff. Partial ocean view was mostly of a construction site but was not in the room much so not an issue next time I wouldn’t select that option. If your on the first floor above the theatre the music might get bother you if your a light sleeper. All the restaurants have good food and we never had to wait to get in. Would definitely book for a holiday again. "

"We loved our stay. We stayed in the newer tower, amazing views of whales and sunsets. Clean, quiet and comfortable. Staff was accommodating. Three pools to pick from. Beach has some rocks but I thought it was nice. Good beach chairs. I would stay there again. Area not busy like the city, I loved that. The restaurant had good food but needed more drink selection. Amenities close by. We will miss being there🤗"

"Clean rooms "