Thank you for your review and we regret that the stay did not meet your expectations. Kindly accept our apologies that the room was not cleaned thoroughly when you arrived. However, we would like to mention that you booked the wrong room category and therefore did not have a fully equipped kitchenette in your room. A change of room would have been possible upon arrival. Best regards

As announced by you in advance your review with bad information about our services has reached us. Parking fee was not charged and confirmed to you many times during your stay. Your credit card was declined and you were not able to pay your bill on time. That was one of the reason why you were disturbed. Furthermore, the police showed up to check amongst other things on your entry permit which we could not refuse. The main reason they checked on I do not want to point out here. Your decision to not visit us again we gladly accept.