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"Was disappointed by the condition of the hall carpets; they need to be changed. My grandson tripped on a seam that was lifted. Also was not happy to see there was no coffee available throughout the day; most hotels have a coffee station for guests. The breakfast buffet was acceptable, but I believe they could have waited a bit longer to put things away, as there were a few people still eating when they closed everything down, including coffee, juice, etc. The pool could have been cleaner as well. Overall, the stay was okay, but I expect more from the Hyatt and will look around at other options before booking with Hyatt, as that is our usual go-to hotel."

"Room keys we were provided did not work and we were not given replacements. There were no cookies :-("

"Pool was awesome "

"The second we pulled in, there were cops everywhere. The room appeared clean until we went into the restroom. The shower floor was soft and almost squishy. It was extremely dirty. "

"The Bar next door has a DJ event that lasted to 2am that blasted music the whole time"

"Water pipe broke, no water for a day "

"Very quiet area. The staff was really nice and check-in was easy. Beds were comfortable. "

"yes, the shuttle was convenient."

"Toilet ran during our stay, told the front desk, "