「Had many issues with my rooms. Had to move 3 times in a 4 day stay. Thanks to Tommy at the front desk that made us feel comfortable with our stay. He listened and talked to us politely and resolved our issues. Rooms definitely needs to be up graded. Thanks Tommy」
「Colin is very patient and friendly！My overall experience here is very good! The store also provides luggage storage service, which is really helpful for tourists who come here.」
「The hotel is very well located, close to attractions and transportation. Nice, friendly staff. Thoughtful amenities. The room was comfortable though wish it could be a bit bigger. 」
「The hotel is also in a great location, very close to attractions, for example, we can walk to the Empire State Building! It is definitely a very good choice for family travel! The hotel service is great, the staff are friendly, especially Jason. He helped me a lot.」
"The location is great, right next to Times Square. The hotel is old, and the most uncomfortable thing is the air conditioning, which is too noisy and makes it impossible to sleep. I can only turn off the air conditioning and sleep in the heat."
