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Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property
Hotel in Austin with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property amenity
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Exterior
Extended Stay America Suites Austin Northwest/Arboretum provides a practical home base in Gateway. Guests enjoy free in-room WiFi and to-go breakfast options to start their day. The 24-hour front desk and on-site laundry facilities earn consistent praise from previous visitors.

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
The current price is NT$2,038
NT$2,442 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
10100 N Capital Of Texas Hwy, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 13 min walk - 1.2 km
  • J. J. Pickle Research Campus - 14 min walk - 1.2 km
  • Domain Northside - 2 min drive - 1.9 km
  • Q2 Stadium - 2 min drive - 1.9 km
  • St. David's North Austin Medical Center - 4 min drive - 4.1 km

Getting around

  • Kramer Station - 3 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Mighty Fine Burgers Arbor Walk - ‬14 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Extended Stay America Suites Austin Northwest/Arboretum

Hotel near Lake Austin
Extended Stay America Suites Austin Northwest/Arboretum provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a front-desk safe
  • An elevator, coffee/tea in the lobby, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Frequently asked questions

Is Extended Stay America Suites Austin Northwest/Arboretum pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Suites Austin Northwest/Arboretum?

As of 2025/9/22, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Austin Northwest/Arboretum on 2025/9/23 start from NT$2,038, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Austin Northwest/Arboretum?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Austin Northwest/Arboretum?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Extended Stay America Suites Austin Northwest/Arboretum?

Check-out is at 11 AM.

Where is Extended Stay America Suites Austin Northwest/Arboretum located?

Located in Gateway, this hotel is within 2 mi (3 km) of Arboretum at Great Hills Mall, Domain Northside, and Q2 Stadium. Museum of Ice Cream and J. J. Pickle Research Campus are also within 3 mi (5 km).

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Extended Stay America Suites Austin Northwest/Arboretum Reviews

Reviews

6.6
Rating 10 - Excellent. 233 out of 980 reviews
Rating 8 - Good. 250 out of 980 reviews
Rating 6 - Okay. 187 out of 980 reviews
Rating 4 - Poor. 146 out of 980 reviews
Rating 2 - Terrible. 164 out of 980 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 1 night in Sep 2025

10/10 Excellent

DeMarco

Liked: Cleanliness, amenities
Always a good stay the room had a smell to it and they wouldn’t move rooms as if it would hurt them is my only issue but always a good stay
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Made reservations ten minutes prior to arrival and was told that I did not have a reservation and I could not get a refund.
Stayed 1 night in Sep 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
The Manager Tawanna is welcoming and warm!
Stayed 3 nights in Jul 2025

4/10 Poor

Janardhan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Read the minor details on the property not a 24hr checkin.
Stayed 7 nights in Jul 2025

6/10 Okay

Michael

Air conditioning in room did not operate properly. Had to set very low in order to get any cooling. Room was either freezing or hot
Stayed 7 nights in Sep 2025

4/10 Poor

Veronica

Disliked: Cleanliness, amenities, property conditions & facilities
When entering our room the bedhead had splashes of something all over one. The kitchenette is oudated It had a foul smell in the room
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Greeted with a smile and they made sure that my stay would be nice and that I would enjoy it
Stayed 2 nights in Jun 2025

2/10 Terrible

bethzaida

Disliked: Cleanliness, amenities
I did not get a chance to stay because of car problem and they hotel did not give me a refund.
Stayed 8 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

Inexpensive alternative in north Austin

Looking for a less expensive hotel not too far from the Renaissance Hotel and I found it here! Simple, comfortable, clean, with small kitchen. Bed was comfortable, shower was hot. Staff were very nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good
Stayed 2 nights in Feb 2025

10/10 Excellent

Bleakney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has been great - a temporary stay but no complaints.
Stayed 1 night in Jan 2025

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very help full at check in..and the rooms are nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Extremely helpful staff and management. I’ll be staying here every time I come to town.
Stayed 1 night in Jan 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is very helpful and my check went great. No complaints here
Stayed 1 night in Mar 2025

4/10 Poor

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff did not charge to room to the correct card, the entire place smelled like cheap incense.
Stayed 1 night in Apr 2025

4/10 Poor

PRISCILLA

Liked: Staff & service
Staff was very nice and helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst checking in experience

The hotel didn't honor my reservation after more than 30 minutes. Thanks to Sonesta Suites I got a place to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met and exceeded my expectations In every way.
Stayed 1 night in Sep 2024

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely rude. Non-smoking room reeked of smoke. TV remote barely worked. Didn’t feel or smell clean.
Stayed 2 nights in May 2025

8/10 Good

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort

Great value for the money

For a bargain hotel, this is an excellent choice--everything worked--it was clean and spacious, with good wifi, showtime, and dish network, an iron, hangars, and plenty of towels. Good safe parking. Corporate run. Climate control--excellent heat and cooling. For the price of a converted nursing home or a zombie semi-salvaged formerly abandoned motel you can have a decent room here in a modern building. Recomended in the under 70 dollar a night category.
Stayed 2 nights in Feb 2025

10/10 Excellent

BMsd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place the staff was very friendly and extremely great highly recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2024

2/10 Terrible

dwight

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not handicap, friendly and they were not accommodate us. What do I need to do to get a refund from this property or you?