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citizenM Austin Downtown

4.0 star property
Downtown Austin's vibrant energy awaits just steps from Sixth Street, where travelers can enjoy lunch and dinner at canteenM after cooling off in the outdoor pool

Choose dates to view prices

CitizenM Austin Downtown is in the heart of the city, offering a stylish urban base with two bars and an on-site restaurant. Travelers start their day with a buffet breakfast, cool off in the outdoor pool, or tackle work in coworking spaces with high-speed WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is NT$3,958
NT$4,723 total
includes taxes & fees
Jun 6 - Jun 7

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About this property

citizenM Austin Downtown

  • Upscale hotel near Sixth Street
  • Located close to Moody Theater and Austin Convention Center, citizenM Austin Downtown provides 2 bars, a gym, and a 24-hour business center. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • An elevator, smoke-free premises, and coworking spaces
    • Multilingual staff, a TV in the lobby, and luggage storage
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 344 rooms include comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • 43-inch flat-screen TVs with digital channels
    • Wardrobes/closets, refrigerators, and heating

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Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government‑issued ID card at check‑in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does citizenM Austin Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:30 PM.

How much does it cost to stay at citizenM Austin Downtown?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at citizenM Austin Downtown on 2026/6/6 start from NT$3,958, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is citizenM Austin Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

CitizenM Austin Downtown doesn't offer parking.

What time is check-in at citizenM Austin Downtown?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Austin Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Austin Downtown located?

Located in Downtown Austin, this hotel is within a 10-minute walk of Sixth Street, Moody Theater, and Lady Bird Lake. Texas State Capitol and Austin Convention Center are also within 15 minutes. Downtown Station is 11 minutes by foot and Plaza Saltillo Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1770 out of 2547 reviews
Rating 8 - Good. 380 out of 2547 reviews
Rating 6 - Okay. 188 out of 2547 reviews
Rating 4 - Poor. 102 out of 2547 reviews
Rating 2 - Terrible. 107 out of 2547 reviews

Reviews

Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my wife and I's 2nd time here and we loved it just as much as the 1st time.. everything is always clean and presentable..always will be a great stay. Also in walkin distance to lots of spots.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alfonsina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall! The room was clean and comfortable, and the staff was friendly and helpful. The location was convenient with shops and restaurants nearby. The gym was decent and had enough equipment for a quick workout. I would definitely stay here again.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Clean and beautiful hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Small rooms - great for a solo traveler or a couple.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kimond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aesthetically pleasing ambiance, staff were super welcoming as well!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and so kind! the hotel was very clean and we enjoyed our stay!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Velonas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable bed, nice shower, small rooms. Gym was clean, decent size. Not much staff except for the bar. No real in room amenties
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aurelija

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and amazing hotel , super modern
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Cool bar with a breakfast buffet in the morning. Rooftop pool was great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I parked next door and didn't use the car. The room was clean and quiet. Super modern. The shared spaces where fun and comfortable. Saw and amazing show and had great food all in walking distance. Young fun vibes here!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean accommodations and overall a pleasant stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Aslak

Liked: Cleanliness, staff & service, amenities
It was good, clean, nice and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Really good amenities, staff helped me when I asked, comfortable bed, and well located area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed for my birthday, amazing location. The room was very clean and easy interactive use of the amenities. We will definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Clean / comfy room, friendly staff, great location. Only downside is the lack of parking, I had success with the Indeed Tower, booked through SpotHero. Bonus that I was unaware of is the heated pool, even in the winter! Would definitely stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jathine

Liked: Cleanliness, property conditions & facilities
Room was clean, comfortable, small, but very functional. The price was very reasonably compared to similar hotels in the downtown area.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Amazing rooms, attentive staff and good vibes
Stayed 1 night in Nov 2025
Verified

6/10 Okay

TERRI

Liked: Cleanliness, property conditions & facilities
Extremely courteous and helpful staff. Rooms are very small.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jon

The room was as advertised, and the staff was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, property conditions & facilities
Great location and good area.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean, safe, and comfortable stay. Many dining options nearby.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time at Citizen M. Checked in at 1am super fast and easy. My favorite feature was the tablet which controlled all the setting to the room very convenient and comfortable. Would absolutely stay again when in Austin!
Room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

payton

Liked: Cleanliness, staff & service, amenities
Had an issue with our initial room and they put us in a new one immediately and it was a great time
Stayed 3 nights in Jan 2026