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Dear Lynsey,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Very nice and clean, felt safe there. Most important things. The bummer was they had live music in the lobby but no bartender showed, so no evening cocktail and they don't do maid service daily so I had to hunt down towels.
Tifani
Stayed 2 nights in May 2024
Response from Susi on 2024/5/16
Dear Tifani,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Very nice and clean hotel to stay.
Entire staff has done a great job
Imre
Stayed 1 night in May 2024
Response from Susi on 2024/5/16
Dear Imre,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Jonathon,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Geremy,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
only complaint is they didn't clean our rom and resupply coffee and towels unless I asked in between nights.
Rex
Stayed 2 nights in Apr 2024
Response from Susi on 2024/5/16
Dear Rex,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Quaylin
2024/4/30
Quaylin
Stayed 1 night in Apr 2024
8/10 Good
Nancy, Jourdanton
Traveled with family
2024/4/29
Liked: Cleanliness, amenities
I could hear every noise and kids running n playing in the hall after 10pm
Dear Thomas,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
We inly stay at aLoft when in Austin. This property makes me happy!! Clean quiet, friendly.
Jana
Stayed 1 night in Apr 2024
Response from Susi on 2024/5/16
Dear Jana,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Lisa
2024/4/21
Liked: Property conditions & facilities
Lisa
Stayed 1 night in Apr 2024
Response from Susi on 2024/5/16
Dear Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
We unfortunately were only able to stay for one day but it was super close to restaurants and shopping attractions! It was clean and in a great area and there was even a karaoke night going on while we were there it was really nice and we'll definitely be coming back. :)
Alaneisha
Stayed 1 night in Mar 2024
Response from Susi on 2024/4/21
Dear Alaneisha,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Good
George
2024/4/15
George
Stayed 1 night in Feb 2024
Response from Susi on 2024/4/21
Dear George,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Good
David
Traveled with partner
2024/4/14
Liked: Cleanliness, staff & service, amenities
Our room next to the elevator was a bit noisy at night.
David
Stayed 3 nights in Apr 2024
Response from Susi on 2024/5/16
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Overall really clean nice experience close by to a lot of store and restaurants walking distance would definitely stay again!
Oscar
Stayed 1 night in Apr 2024
Response from Susi on 2024/4/21
Dear Oscar,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
All the staff greeted us any time we entered the lobby.
Melvin
Stayed 3 nights in Apr 2024
Response from Susi on 2024/4/21
Dear Melvin,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Lynn,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
felt comfortable and clean
had foods available for breakfasts and bar
excellent staff
Heather
Stayed 2 nights in Mar 2024
Response from Susi on 2024/4/21
Dear Heather,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
I always have a pleasant experience when I stay here. The staff are very friendly and accommodating.
Tara
Response from Susi on 2024/4/21
Dear Tara,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
It was nice and clean, in a good area. Definitely choose next time visit!
Brandon
Stayed 1 night in Apr 2024
Response from Susi on 2024/4/5
Dear Brandon,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Vonnita,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Davonte
2024/3/29
Davonte
Stayed 4 nights in Mar 2024
Response from Susi on 2024/4/5
Dear Davonte,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Dorine,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Austin,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Adewale
2024/3/25
Adewale
Stayed 2 nights in Mar 2024
Response from Susi on 2024/4/21
Dear Adewale,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Jennifer
2024/3/24
Jennifer
Stayed 1 night in Mar 2024
Response from Susi on 2024/4/21
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Okay
Claire
Traveled with family and small children
2024/3/19
Nights were extremely noisy, from other guests running around to hearing the elevator cables banging all night long. Pool was filthy, green water in the spa and a backed up toilet. Never had enough towels stocked. Rooms were very small, sheets had gunk and hair, probably not changed.
Claire
Stayed 2 nights in Mar 2024
Response from Susi on 2024/3/21
Dear Claire,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
Awesome staff and very accommodating for your my pet
Davonte
Stayed 3 nights in Feb 2024
Response from Susi on 2024/5/16
Dear Davonte,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Good
Latoya
2024/3/17
Latoya
Stayed 1 night in Mar 2024
Response from Susi on 2024/4/21
Dear Latoya,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 Poor
Anna
2024/3/17
Disliked: Amenities
I didn't like 1 soap and 1 cup for 3 people. Didn't clean room 2nd night! Beds were comfortable. AC was really cold.
Anna
Stayed 3 nights in Mar 2024
Response from Susi on 2024/3/21
Dear Anna,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
Dear Andromeda,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Maricruz
Traveled with family
2024/3/15
Liked: Cleanliness, amenities
Front desk staff very polite very professional and helpful…
Maricruz
Stayed 5 nights in Mar 2024
Response from Susi on 2024/3/16
Dear Maricruz,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 Poor
Jerry, Lubbock
2024/3/12
Liked: Cleanliness, staff & service
Jerry
Stayed 2 nights in Mar 2024
Response from Susi on 2024/3/21
Dear Jerry,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
The check in was a breeze and the staff was very friendly. I loved the set up with the bar and lounge area. Highly recommend this place if you need to be in this area.
It’s new hotel, clean and good location. The staffs are friendly.
Micheline
Stayed 1 night in Feb 2024
Response from Susi on 2024/3/2
Dear Micheline,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Lavera,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Alexa,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Kyle,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Leanne,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon to enjoy some more great music!
4/10 Poor
Cody
Traveled with family
2024/2/18
Liked: Property conditions & facilities
New EV chargers are a joke.
We have stayed at Aloft the last 6 times we have been in Cedar Park for hockey games and because we have a Tesla it was convenient having Tesla wall connectors on site. However the new chargers are slow and cost almost .60 cents per kWH!!!! That’s an insane price and twice the cost of a Tesla supercharger. So going forward we will be finding another hotel to stay at with Tesla connectors.
It was really good, bed and bench were very comfortable. Only problem was when I tried to call the hotel operator for a bath towel and got no answer
Rafe
Stayed 1 night in Feb 2024
Response from Susi on 2024/2/20
Dear Rafe,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Joshua
2024/2/4
Joshua
Stayed 1 night in Feb 2024
Response from Susi on 2024/2/20
Dear Joshua,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Okay
Verified traveler
Business traveler
2024/2/1
Verified traveler
Stayed 1 night in Jan 2024
Response from Susi on 2024/2/20
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.